Grand Hyatt Seoul

I stayed here for a night out in Seoul with a close friends from high school, and his wife meeting up in Asia. As always, when staying at the Grand Hyatt, you end up not having a “night out” but rather a “night in” because the amenities at the hotel are spectacular. The live band in the lobby bar, the pool turned into the Girbaud ice skating rink, amazingly cooked steakhouse, the indoor pool, etc etc. We had a great night, and once again, when staying at any Grand Hyatt, you never know who you’ll run into. On this occasion, we had run into solo artist/actor Mr Henry Lau, also from Super Junior, and was he was not only kind enough to take a quick photo with my friend’s wife, but I messed up the photo—and after learning I had bumbled the photo during her opportunity to meet one of her k-pop idols—was willing to take another entire series of photos. The staff ended up helping me with a medical emergency in the middle of the night and stayed very calm during the entire process. Which I will also report to the company directly. When traveling to Korea—Seoul, Jeju, etc. and anywhere abroad I often stay at the Grand Hyatt in the King Corner Suite. Such a beautiful room, but on this occasion it was just a normal King River view on 9F. A bit small for 3 people, but they made a sofa bed for me while I gave the couple the bed since I only grabbed the room for us (me) for a few hours before I head back to Wuhan—allowing my friends to enjoy the hotel to themselves after I departed. Easy checkout process for them. It was very nice. Will definitely be back. Grand Hyatt ＜3 !

Hotel was fully booked, then there is not enough service capacity to deal/react. For example on Sunday morning we needed to wait for 20min to get breakfast table.

Our check-in experience was fantastic.  The lady working at the front desk was so helpful and set the tone for the entire stay.  The entire staff was so quick to help.  This hotel is a landmark hotel in Seoul in a great location.