Grand Mercure Ambassador Hotel and Residences Seoul Yongsan anmeldelser
Grand Mercure Ambassador Hotel and Residences Seoul Yongsan
95 Cheongpa-ro 20-gil, Yongsan-gu, Seoul, 04372, South KoreaVis hoteloplysninger
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Gæsteanmeldelser
4.7/5
Vidunderligt
143 anmeldelse
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Bekræftede anmeldelser
Placering4.7
Faciliteter4.7
Service4.6
Renlighed4.8
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Alle anmeldelser(143)
Positive anmeldelser(142)
Anmeldelser med billeder/video(53)
Venlig ejer(43)
Fantastiske faciliteter(30)
Nemt at komme rundt(16)
Fremragende til familier(10)
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Lækker morgenmad(10)
Tæt på metro(8)
Praktisk for shopping(8)
Negative anmeldelser(1)
Gæstebruger
Juniorsuite
Overnattede i sep. 2024
Familie
4 anmeldelse
3.7/5
Slået op den 12. okt. 2024
The room has a very nice view. And it’s a service apartment so equipped with all the daily use machines. Good for family
Oversæt
Svar fra overnatningssted: Dear Valued Guest,We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for your positive review! We are glad you enjoyed the beautiful view and found the room well-equipped for your family’s needs. Our goal is to provide a comfortable and convenient stay for all our guests.We hope to welcome you and your family back soon!Wishing you an excellent year under the Blue Dragon :-)Warm regards,Pauline, Guest Experience ManagerGrand Mercure Ambassador Hotel and Residences Seoul Yongsan
Alex.G
Juniorsuite
Overnattede i aug. 2024
Par
10 anmeldelse
5.0/5
Enestående
Slået op den 26. sep. 2024
fantastic stay, great big and clean room.
nice view of the city and even the N Seoul Tower.
service was good but have to call concierge regarding clening up of room.
location is slightly far from the nearest Yongsan train station (about 10mins walk). Yongsan station is connected to I'park mall which have many of the big shopping brands.
overall it's worth the price that we paid for.
Oversæt
Svar fra overnatningssted: Dear Alex.G,We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for your fantastic review! We are delighted to hear that you enjoyed your stay and appreciated the spacious, clean room and beautiful views of the city, including N Seoul Tower.We are glad you found our service satisfactory, and we appreciate your feedback regarding the room cleaning. We will address this issue with our housekeeping team to ensure a smoother experience for our guests.While we understand that the walk to Yongsan Station can be a bit long, we are pleased you took advantage of the nearby I'Park Mall for shopping.Thank you for recognizing the value of your stay with us. We hope to welcome you back soon!Wishing you an excellent year under the Blue Dragon :-)Warm regards,Pauline, Guest Experience ManagerGrand Mercure Ambassador Hotel and Residences Seoul Yongsan
JackoAus
Juniorsuite
Overnattede i aug. 2024
Solorejsende
4 anmeldelse
4.0/5
Meget god
Slået op den 21. sep. 2024
Great hotel. Such friendly staff. Was a little expensive for what it was, but I would stay again.
Oversæt
Svar fra overnatningssted: Dear JackoAus,We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for your kind words and for choosing to stay with us! We are delighted to hear that you found our staff friendly and enjoyed your time at our hotel. We understand that pricing is an important factor, and we continuously work to offer a great experience at the best value. We are thrilled to know that you'd consider staying with us again, and we look forward to welcoming you back soon!Wishing you an excellent year under the Blue Dragon :-)Warm regards,Pauline, Guest Experience ManagerGrand Mercure Ambassador Hotel and Residences Seoul Yongsan
Simon
Deluxe-suite med 2 soveværelser
Overnattede i nov. 2024
Familie
2 anmeldelse
5.0/5
Enestående
Slået op den 18. jan. 2025
My family and I had a fantastic stay at the Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. The hotel is conveniently located near the Novotel Ambassador Hotel, which is connected by a linkbridge to Yongsan Station. Yongsan Station is a hub of activity with both shopping and a train station, making it incredibly easy to get around and explore the city.
Right in front of the hotel, there's an IT mall and a convenience store, adding to the convenience factor. I stayed in a two-bedroom apartment, and it was absolutely wonderful. The apartment came with all the amenities, including a washing machine, which made my stay even more comfortable.
Overall, the location, amenities, and connectivity make this hotel a top choice for anyone visiting Seoul. Highly recommended!
Oversæt
Svar fra overnatningssted: Dear Simon,We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you so much for your wonderful review! We are delighted to hear that you and your family had such a fantastic stay at the Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. We are glad our convenient location near Yongsan Station and the connection to the Novotel Ambassador Hotel via the linkbridge added to your experience.It’s also great to hear that you found the nearby IT mall and convenience store helpful, and that your two-bedroom apartment provided the comfort and amenities you needed, including the washing machine. Your kind words about our location, amenities, and connectivity truly mean a lot to us. We look forward to welcoming you back on your next visit to Seoul!Wishing you a fantastic 2025 filled with the Snake’s wisdom and good fortune!Sincerely,Pauline,Guest Experience Manager, Grand Mercure Ambassador Hotel and Residences Seoul Yongsan
Darcy
Deluxe-suite med 2 soveværelser
Overnattede i okt. 2024
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 15. dec. 2024
I love it. The place is suitable for families. There is a living room with kitchen and washing machine
Oversæt
Svar fra overnatningssted: Dear Darcy,We very much appreciate your comments regarding your stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for your wonderful review! We are so glad to hear that you enjoyed your stay and found the space suitable for families. The living room, kitchen, and washing machine are indeed great amenities for longer stays. We hope to welcome you and your family again soon!Wishing you an excellent end of the year & an amazing 2025!Sincerely,Pauline, Guest Experience ManagerGrand Mercure Ambassador Hotel and Residences Seoul Yongsan
Sustan
Juniorsuite
Overnattede i okt. 2024
Familie
9 anmeldelse
4.5/5
Fantastisk
Slået op den 6. jan. 2025
Clean and nice hotel with good service. Location is about 5 to 7 mins walk to nearest metro and a mall.
Room is spacious as I stayed in a junior suite with washing machine, fridge, microwave, utensils, stove,nespresso machine, and dining table at the pantry area.
Bed,quilt and pillows are comfortable and clean.
Typed Seoul Dragon City if u want to call for a ride, the hotel is right beside it.
Remember to take a hotel address card with you in case you want to take a taxi back to hotel, all taxi drivers i encountered do not speak English at all
Show them the hotel address card directly will save you a lot of troubles.
There is no food or convenience stores around the hotel but it is very quiet. You can rest well and stay there if you like quietness.
Recommended.
Oversæt
Svar fra overnatningssted: Dear Sustan,We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for sharing your detailed review! We are thrilled to hear that you enjoyed your stay and appreciated the cleanliness and good service at our hotel. It’s great that you found the junior suite spacious and well-equipped with amenities like the washing machine, fridge, microwave, stove, and Nespresso machine – we aim to make your stay as comfortable as possible.Your advice about taking the hotel address card for taxi rides is very helpful, and we’re glad you highlighted this for future guests. While the surrounding area is indeed peaceful, we’re happy you had a restful stay. For convenience, we’d also like to share that we have a convenience store located on the 2nd floor of ibis Styles, the tower next to Grand Mercure (part of Seoul Dragon City). Additionally, there are more dining options and convenience stores within a 5-10 minute walk, including I’Park Mall near Yongsan Station, which offers a variety of restaurants, shops, and even a cinema.Thank you for recommending us, and we look forward to welcoming you back in the future!Wishing you a fantastic 2025 filled with the Snake’s wisdom and good fortune!Sincerely,Pauline,Guest Experience Manager, Grand Mercure Ambassador Hotel and Residences Seoul Yongsan
Gæstebruger
Juniorsuite
Overnattede i okt. 2024
Rejs med venner
2 anmeldelse
4.7/5
Vidunderligt
Slået op den 10. nov. 2024
Excellent location and the service was superb! Front desk team was very professional and accommodating. Would definitely go back there!
Oversæt
Svar fra overnatningssted: Dear Valued Guest,We very much appreciate your comments regarding your stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for sharing your wonderful feedback! We’re thrilled to hear that you enjoyed our excellent location and that our front desk team provided professional and accommodating service.It’s always our goal to make our guests feel welcome and comfortable, and we’re so glad that we were able to exceed your expectations.We look forward to welcoming you back on your next visit.Warm regards,Sincerely,Pauline, Guest Experience Manager,Grand Mercure Ambassador Hotel and Residences Seoul Yongsan
Chenhui Xia
Juniorsuite
Overnattede i okt. 2024
Forretningsrejsende
2 anmeldelse
4.2/5
Meget god
Slået op den 22. nov. 2024
was a serviced suite from Grand Mercure.
pretty clean, well maintained. the reception was helpful.
Oversæt
Svar fra overnatningssted: Dear Chenhui Xia, We very much appreciate your comments regarding your stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for your kind review! We are delighted to hear that you enjoyed your stay in our serviced suite at Grand Mercure. It is wonderful to know you found the suite clean and well-maintained and that our reception team was helpful. Your feedback motivates us to continue providing excellent service. We hope to welcome you back soon! Warm regards, Sincerely, Pauline, Guest Experience Manager, Grand Mercure Ambassador Hotel and Residences Seoul Yongsan
Philippe
Superior Suite 1 soveværelse med 1 King Size seng og Premium sovesofa
Overnattede i aug. 2024
Familie
8 anmeldelse
5.0/5
Enestående
Slået op den 20. dec. 2024
Very nice hotel with a good location! Clean and spacious. Staff is very friendly and helpful and all you need is close. Will come back again.
Oversæt
Svar fra overnatningssted: Dear Philippe,We very much appreciate your comments regarding your stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for taking the time to share your wonderful feedback. We are thrilled to hear that you enjoyed our hotel's location, cleanliness, and spacious rooms. It's also great to know that our team made a positive impression with their friendly and helpful service.We look forward to welcoming you back again on your next visit to Seoul. If you need any assistance, please don’t hesitate to reach out to us.Wishing you an excellent end of the year & an amazing 2025!Warm regards,Sincerely,Pauline, Guest Experience ManagerGrand Mercure Ambassador Hotel and Residences Seoul Yongsan
Gan Sula
Juniorsuite
Overnattede i sep. 2024
Familie
38 anmeldelse
5.0/5
Enestående
Slået op den 6. nov. 2024
Very nice and room organization is big and with kitchen , suitable for family
Oversæt
Svar fra overnatningssted: Dear Gan Sula, We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for your positive feedback! We are glad to hear that you enjoyed the spacious room and the kitchen, which is perfect for families. We hope to welcome you and your family again soon! Wishing you an excellent year under the Blue Dragon :-) Warm regards, Pauline, Guest Experience Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan
opalsky_22
Deluxe-suite med 2 soveværelser
Overnattede i sep. 2023
Familie
21 anmeldelse
4.7/5
Vidunderligt
Slået op den 27. okt. 2023
Had a great time chilling in the room. With separate bathing facilities for each bedroom! Great for families with kids since it comes with 2 separate bedrooms. There is Nespresso machine with daily capsules top up. And nice tea selection. Breakfast spread was sumptuous too! Very extensive gym facilities and pool.
Hotel is connected to Novotel and ibis yongsan, and connected to Yongsan station. 2 stations away from Seoul station. Easy to get around. Nothing much around except for a shopping mall ipark mall. Service staff were friendly and helpful too!
Oversæt
Svar fra overnatningssted: Dear Opalsky,We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for taking the time to share your experience! We are thrilled to hear that you had a great time and enjoyed the amenities of our hotel. It is fantastic to know that our separate bathing facilities, two-bedroom setup, and in-room amenities, including the Nespresso machine and tea selection, made your stay comfortable and convenient. We are also delighted that you found our breakfast spread to be sumptuous and that you had the chance to make use of our extensive gym facilities and pool.The convenient location, connected to Yongsan station, and proximity to Seoul station certainly make it easy to explore the city. We are also glad you found our service staff to be friendly and helpful. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Your detailed feedback is much appreciated, and we hope to welcome you and your family back for another enjoyable stay in the future!Warm regards,PaulineGuest Experience Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan
Yadmaa
Juniorsuite
Overnattede i feb. 2024
Familie
6 anmeldelse
5.0/5
Enestående
Slået op den 23. apr. 2024
It was smooth and clean everyday room service was great didn't bother too much as my mother took surgery in hospital and we stayed after surgery for 12 days
Oversæt
Svar fra overnatningssted: Dear Yadmaa,We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for your kind feedback. We a re glad to hear that you found our room service smooth and clean, and that it was accommodating during your stay. We hope your mother's recovery went well, and we are grateful for the opportunity to assist you during this time. If you need anything in the future, please don't hesitate to reach out.Wishing you an excellent year under the Blue Dragon :-)Warm regards,Pauline, Guest Experience ManagerGrand Mercure Ambassador Hotel and Residences Seoul Yongsan
Myung-jin
Deluxe-suite med 2 soveværelser
Overnattede i aug. 2023
Rejs med venner
1 anmeldelse
4.5/5
Fantastisk
Slået op den 17. sep. 2023
Was good for me but swimming pool was so small and rooftop was so noisy
Oversæt
Svar fra overnatningssted: Dear Myungjin,We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. It is always a pleasure to receive positive feedback.Thank you for taking the time to share your feedback with us. We are delighted to hear that your overall experience was a positive one. It is always great to know that you had a good time during your stay.We understand that the size of the swimming pool may not have met your expectations. We apologize for any inconvenience this may have caused. We will take your feedback into consideration as we strive to make improvements to enhance the guest experience.Regarding the noise on the rooftop, we apologize for any disturbance you experienced during your visit. We will look into this matter to ensure that future guests can enjoy a more peaceful environment when they visit our rooftop area.We truly appreciate your valuable input, as it helps us identify areas for improvement. We hope that despite these issues, you will consider staying with us again in the future, and we will do our best to make your next visit even more enjoyable.Your satisfaction is important to us, and we aim to provide a memorable experience for all our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back soon.Warm regards,PaulineGuest Experience Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan
Gæstebruger
Et-værelses Superior-suite
Overnattede i mar. 2024
Par
17 anmeldelse
5.0/5
Enestående
Slået op den 9. maj 2024
THE BEST PLACE TO STAY FOR TOUR OR BUSINESS. Excellent for Family.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for the great review! We are thrilled to hear that you consider us the best place for both tours and business, and that our hotel is excellent for families. We look forward to welcoming you back for your next visit!Wishing you an excellent year under the Blue Dragon :-)Warm regards,Pauline, Guest Experience ManagerGrand Mercure Ambassador Hotel and Residences Seoul Yongsan
Brian51988
Deluxe-suite med 2 soveværelser
Overnattede i apr. 2024
Rejs med venner
2 anmeldelse
5.0/5
Enestående
Slået op den 24. jun. 2024
Amazing time at this hotel. Very friendly and helpful staff.
Oversæt
Svar fra overnatningssted: Dear Brian51988,We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for your wonderful review! We are delighted to hear that you had an amazing time and found our staff friendly and helpful. We look forward to welcoming you back for another great stay!Wishing you an excellent year under the Blue Dragon :-)Warm regards,Pauline, Guest Experience ManagerGrand Mercure Ambassador Hotel and Residences Seoul Yongsan