The Ambassador Seoul - A Pullman Hotel

Comfy room with nice view and facilities in the hotel. 5 mins walk from subway station to hotel and wow pass machine in lobby which is super convenience for tourist. Room with the view of N Seoul Tower and bluetooth speaker and can watch Youtube and Netflix on TV. Friendly staff in the hotel and especially the staff in concierge. Highly recommend and will definitely come back for next trip in Seoul

clean and spacious room Friendly and helpful staff Quite location

We had a great time celebrating ***** New Year. The room was clean and comfortable, with an awesome view of Namsan Tower. The indoor swimming pool was decent but too small and crowded. The executive room privilege was nice, especially during happy hour. However, the breakfast in the executive lounge was average, as there weren’t many options compared to other hotel buffets

Comfortable warmly decorated rooms with basic essentials, toiletries are chargeable items. Only negative is room temperature is centrally controlled and temperature control in room do not work efficiently hence room remain overly hot.

Service was amazing, warmly greeted by all the staff! No issue with cleanliness other than a weird smell in the bathroom but the cleaners attended to it quickly. We were lucky to get a good view from our room, and lucky to experience snow during my stay there. Food and desserts were perfect. They had a cash currency exchange machine at the lobby that couldn’t accept overseas cards. Location wise, its 15mins walk to the station, Airport express stops directly at this hotel. Just pay to the driver. Really convenient for this one, about 1hr30mins to Incheon Airport.

The hotel is in a good location and has great views. Overall the service is good, but we did have some trouble getting the free breakfast we paid for and it took speaking to a manger to get the free breakfast in the King’s restaurant. We also had access to the Lounge with our room category which saved us money since the meals had a good selection. We booked the hotel with some friends who had trouble with the power going out in their room. I would like to thank Jacob Lee, the manager, for his help getting them a new room and moving them. One reason I gave a low score for cleanliness is because my friend stepped on a piece of glass in her room and we found our room to be dusty. The hotel gym also was not very clean and no one wiped down the machines or mats after use. The hotel sauna was nice and better than most traditional bath houses. The rooms are nice and I loved the views from the Namsan side. The room has blackout curtains and noise-proof windows. The bathroom was a little small, but the bathtub was nice to have. I would recommend upgrading for a view of Namsan Tower and access to the Club Lounge.