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Placering9.0
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Anonym bruger
FAIRMONT ROOM, 2 SINGLE BEDS
Overnattede i maj 2025
Forretningsrejsende
11 anmeldelse
10/10
Enestående
Slået op den 27. jun. 2025
Great and convenient location for business in Seoul. Comfy room
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you very much for taking the time to share your kind feedback.We are delighted to hear that you found our location convenient for business and that you were comfortable during your stay. Your positive comments are truly appreciated and will be shared with our team.However, we would like to kindly inform you that the picture you attached does not appear to be taken at our hotel. If there was a specific concern or detail you intended to share, please feel free to let us know, and we will be happy to assist.We look forward to the opportunity of welcoming you back on your next visit to Seoul.Warm regards,Claire KimGuest Experience & Quality Assurance ManagerFairmont Ambassador Seoul
Mamagood
FAIRMONT ROOM, 2 SINGLE BEDS
Overnattede i apr. 2025
Forretningsrejsende
4 anmeldelse
8.0/10
Meget god
Slået op den 16. maj 2025
Hotel Connects to Hyundai seoul, super convenient to visit this iconic mall.
Oversæt
Svar fra overnatningssted: Dear MamaB,Thank you for sharing your kind feedback.We’re delighted to hear that you enjoyed the convenience of our direct connection to The Hyundai Seoul. It’s indeed a wonderful advantage for guests who wish to explore this iconic mall with ease. We’re glad it added to the comfort of your stay.We look forward to welcoming you back on your next visit.Warm regards,Claire KimGuest Experience & Quality Assurance ManagerFairmont Ambassador Seoul
Sy 66
FAIRMONT ROOM, 2 SINGLE BEDS
Overnattede i sep. 2024
Rejs med venner
17 anmeldelse
9.5/10
Vidunderligt
Slået op den 15. okt. 2024
Hotel service is nice and sweet, all the staffs are pleasant, English fluent, suitable for foreigners to stay. Room is nice and comfortable. Slept very very well. Prime location next to Hyundai mall. Will definitely come back again
Oversæt
6/8
Svar fra overnatningssted: Dear Sy 66,Thank you for your wonderful feedback. We are delighted to hear that you had a pleasant stay and enjoyed the comfort of our rooms, as well as our prime location. It's especially heartening to know that our staff made a positive impression and that you felt well-rested during your visit.We truly appreciate your kind words and look forward to welcoming you back to Fairmont Ambassador Seoul in the near future.Claire KimGuest Experience & Quality Assurance ManagerFairmont Ambassador Seoul
Gæstebruger
FAIRMONT ROOM, 1 KING BED
Overnattede i mar. 2025
Familie
1 anmeldelse
9.5/10
Vidunderligt
Slået op den 16. apr. 2025
Excellent service from staff's hotel. The location is very convenience, you can walk easily through The Hyundai Seoul Department store.
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you very much for taking the time to share your kind words following your recent stay with us. We are truly delighted to hear that you enjoyed our convenient location and, most importantly, that you experienced excellent service from our team.Your recognition means a great deal to us, and I will be sure to share your comments with all of our colleagues as it will serve as a wonderful source of motivation.It was our pleasure to have you as our guest, and we sincerely look forward to welcoming you back in the near future.Warm regards,Claire KimGuest Experience & Quality Assurance ManagerFairmont Ambassador Seoul
Gæstebruger
FAIRMONT DELUXE ROOM - 1 KING SIZE BED, URBAN CITY VIEW
Overnattede i dec. 2024
Forretningsrejsende
2 anmeldelse
10/10
Enestående
Slået op den 18. jan. 2025
Services offered are good value for money, staff are friendly, rooms are tidy, spacious and clean.
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for taking the time to share your kind feedback following your recent stay with us.We are truly delighted to hear that you found our services to be of good value for money and that our staff’s friendliness contributed positively to your experience. It’s also wonderful to know that you were pleased with the tidiness, spaciousness, and cleanliness of your room. Ensuring our guests enjoy a comfortable and welcoming environment is always our top priority.Your encouraging words inspire our team to continue striving for excellence. Should your travels bring you back to Fairmont Seoul, we would be thrilled to welcome you again and ensure another memorable stay.If there’s anything else we can assist you with, please don’t hesitate to let us know.Warm regards,Claire KimGuest Experience & Quality Assurance Manager Fairmont Ambassador Seoul
Anonym bruger
FAIRMONT ROOM, 2 SINGLE BEDS
Overnattede i mar. 2025
Familie
3 anmeldelse
9.5/10
Vidunderligt
Slået op den 3. jun. 2025
Trip was good and convenient location. Near the park tooooo
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for taking the time to share your comments.We’re delighted to hear that you had a good trip and found our location convenient — especially with the nearby park adding to your experience.We truly appreciate your kind words and hope to welcome you back to Fairmont Ambassador Seoul in the near future.Warm regards,Claire KimGuest Experience & Quality Assurance ManagerFairmont Ambassador Seoul
HO
FAIRMONT DELUXE ROOM - 1 KING SIZE BED, URBAN CITY VIEW
Overnattede i nov. 2024
Forretningsrejsende
70 anmeldelse
10/10
Enestående
Slået op den 27. dec. 2024
Good locations, comfy room, good service! Near by convenient stores & restaurants and cafes!
Oversæt
Svar fra overnatningssted: Dear HO, Thank you for sharing your kind feedback with us! We're delighted to hear that you enjoyed the convenient location, comfortable room, and the quality of service during your stay. We're also glad that you found the nearby stores, restaurants, and cafes to your liking. We truly appreciate your comments and look forward to welcoming you back for another pleasant stay in the future. Best regards, Claire Kim Guest Experience & Quality Assurance Manager Fairmont Ambassador Seoul
Man Yung
FAIRMONT ROOM, 2 SINGLE BEDS
Overnattede i sep. 2024
Forretningsrejsende
2 anmeldelse
9.5/10
Vidunderligt
Slået op den 30. okt. 2024
Wonderful location that you can walk to IFC Seoul and 45 mins from Incheon airport.
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for your feedback. We are delighted to hear that you enjoyed our wonderful location. Being within walking distance to IFC Seoul and just 45 minutes from Incheon Airport makes it convenient for our guests, and we’re glad you took advantage of this.Should you have any other comments or questions, please feel free to reach out. We look forward to welcoming you back to Fairmont Ambassador Seoul in the future.Warm regards, Claire KimGuest Experience & Quality Assurance ManagerFairmont Ambassador Seoul
Gæstebruger
FAIRMONT ROOM, 1 KING BED
Overnattede i apr. 2025
Solorejsende
1 anmeldelse
10/10
Enestående
Slået op den 16. maj 2025
Great service and good location.
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for taking the time to share your experience with us.We’re delighted to hear that you enjoyed both our service and convenient location. Your feedback means a lot to us, and we’re pleased to know that your stay was a positive one.We hope to welcome you back again soon.Warm regards,Claire KimGuest Experience & Quality Assurance ManagerFairmont Ambassador Seoul
heather
FAIRMONT DELUXE ROOM - 1 KING SIZE BED, URBAN CITY VIEW
Overnattede i maj 2024
Par
2 anmeldelse
9.5/10
Vidunderligt
Slået op den 27. jun. 2024
The hotel has a great location, close to Yeouido subway station and Hyundai Department Store. Upon arrival, the staff proactively helped with our luggage. The front desk staff provided excellent service and were very polite. Due to not having a local credit card and accout issue, we couldn't use the app to book a taxi, but the staff promptly helped us with this. The view from the hotel window is excellent, with a clear sight of the Han River. The hotel uses Le Labo 31 amentities. However, the cleanliness needs improvement. Some areas has quite a bit of dust buildup, and the housekeeping staff placed our personal toothbrush directly on the counter, which made us uncomfortable as the toothbrush directly touched the surface.If we visit Seoul again in the future, I will still consider choosing Fairmont.
Oversæt
Svar fra overnatningssted: Dear heather, Thank you for taking the time to share your detailed feedback regarding your recent stay at the Fairmont Ambassador Seoul. We are delighted to hear that you appreciated our location, close to Yeouido subway station and the Hyundai Department Store, and that our staff were proactive and helpful, particularly with your luggage and taxi booking. It's wonderful to know that you enjoyed the excellent service from our front desk team and the beautiful view of the Han River from your room.We are pleased that you enjoyed our Le Labo 31 amenities. However, we sincerely apologize for the cleanliness issues you encountered during your stay. Your comments regarding the dust buildup and the handling of your personal toothbrush have been noted, and we will address these concerns with our housekeeping team to ensure such instances do not occur in the future.Your feedback is invaluable to us as we continuously strive to improve our services. We hope to have the opportunity to welcome you back to the Fairmont Ambassador Seoul on your next visit to Seoul, and we are committed to providing you with a more comfortable and enjoyable experience.Thank you once again for your feedback.Warm regards, Claire KimGuest Experience & Quality Assurance ManagerFairmont Ambassador Seoul
Gæstebruger
FAIRMONT ROOM, 1 KING BED
Overnattede i maj 2024
Par
11 anmeldelse
9.5/10
Vidunderligt
Slået op den 4. jun. 2024
Staffs in Fairmont hotel are polite and I would like to special thanks to Yoony. We met at the elevator hall and she recommended the fitness when she saw me wearing sporty outfits; she also apologised for the wait at elevator when there is full of hotel VIPs. Definitely the magic moment of our stay.
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for taking the time to share your wonderful experience at Fairmont Ambassador Seoul.We are delighted to hear that our staff, particularly Yoony, Director of Rooms, made your stay memorable. It is heartening to know that her recommendation for the fitness facilities and her considerate gesture at the elevator contributed to a positive experience during your visit. We will certainly pass on your special thanks to her.At Fairmont Ambassador Seoul, we strive to create magical moments for our guests, and it is truly rewarding to receive such positive feedback. We look forward to welcoming you back in the future and providing you with another exceptional stay.Warm regards,Claire KimGuest Experience & Quality Assurance ManagerFairmont Ambassador Seoul
Anonym bruger
FAIRMONT DELUXE ROOM - 1 KING SIZE BED, URBAN CITY VIEW
Overnattede i okt. 2023
Familie
2 anmeldelse
7.5/10
Slået op den 17. nov. 2023
Location is more suitable for business travellers who want to work & commute in financial district, otherwise there’s not much to do in this whole area as it’s very hard to find a decent or simple eatery which opens near late night compared to living in Dongdaemun and Gangnam. Our room is located high and we can have a glance of the nearby buildings and overlooked further. They don’t provide full amenities compared to 2 other 5-stars hotels we had stayed in during this trip. So prep yourself with our necessary amenities like earbuds, combs, earplugs, sewing kits if needed in any case..
The hotel room is quite spacious and toilet is equipped with a bathtub which we didn’t get to utilise at all but my child had once because she wanted to play a bath bomb for 10 mins. Other items like ironing board, iron, Nespresso coffee machine, distilled water bottles, beverages and condiments, safe box, fridge were all provided.
And I find it quite troubling as there were too many ‘big-country’ tourists either staying in the hotel or those living in Seoul going to the Hyundai Seoul mall to buy luxury goods. And the entire mall is crazily flooded and packed with youngsters on the day of our check-in and the next day. Some came to window-shop while most others came in for food and perhaps after meals, to seek shelter and shield from the cold. You won’t be believed this you can’t even find a place to eat as all fast food eateries, snacks counters and restaurants were fully unavailable. There were basically long queues everywhere you go. Ended up my super famished poor child had to walk a long way with us & venture out in the cold to find any available restaurant to have our dinner.
International breakfast is served daily at L5 and the buffet spread is limited compared to the one we stayed & had in Dongdaemun. We had to pay additional 55,000KRW (SGD55) per day for our young child to dine in with us as her breakfast was not included in our accommodation package. I think it’s really too expensive and given that we always came down only at 9.30am and the breakfast stopped at 10am sharp. The food she always had was a small bowl of cereal, 4 small bite-sized hash-browns and a glass of milk only where she had to eat fast within 30mins before they closed for the day. For such price paid, it’s totally not worth it and we can’t avoid paying lesser despite they knew we only had 30 mins left to dine.
Overall the concierge service crews’ attitude and professionalism were excellent and Fairmont had the best staffs with great service i encountered during our 3 weeks stay across 3 different 5-stars hotels. I wished I will have another chance to stay here again but the price for each night is SGD450++, which is really expensive.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for providing detailed feedback about your stay at Fairmont Ambassador Seoul. We appreciate your insights on the location, amenities, and breakfast experience. We are pleased to hear about the excellent service from our concierge team.We hope to have the pleasure of welcoming you back soon.Thank you.Best regards, Scott Song Quality & Guest Experience Manager Fairmont Ambassador Seoul
Gæstebruger
FAIRMONT ROOM, 1 KING BED
Overnattede i apr. 2024
Rejs med venner
2 anmeldelse
8.5/10
Meget god
Slået op den 6. maj 2024
The location was a bit far out in terms of going to the various scenic spots and shopping districts but there is a big Hyundai mall connected to the hotel which is a plus. The cleanliness of the room could be further improved as I noticed quite a bit of dust in the bathroom but otherwise it is very spacious. The concierge service was excellent.
Oversæt
Svar fra overnatningssted: Dear Guest, We appreciate your valuable insights regarding the location, room cleanliness, and concierge service. Your feedback helps us to continuously improve our services and facilities to better meet the needs of our guests.We are pleased to hear that you found the connection to the Hyundai mall to be advantageous. We strive to provide convenient amenities and facilities for our guests, and we are glad that you found this to be a positive aspect of your stay.Your comments regarding the cleanliness of the room have been duly noted, and we apologize for any inconvenience this may have caused. Please rest assured that we will address this matter with our housekeeping team to ensure that the cleanliness standards are maintained and improved.We are delighted to hear that you found the room spacious and that you had a positive experience with our concierge service. Providing excellent service to our guests is our top priority, and we are pleased to hear that our concierge team exceeded your expectations.Once again, thank you for sharing your feedback with us. We value your input and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Warm regards, Claire KimGuest Experience & Quality Assurance ManagerFairmont Ambassador Seoul
Gæstebruger
FAIRMONT DELUXE ROOM - 1 KING SIZE BED, URBAN CITY VIEW
Overnattede i mar. 2024
Solorejsende
5 anmeldelse
7.5/10
Slået op den 10. jul. 2024
Simple and clean, depending on what you're doing or visiting in Seoul the location may not be the best
Oversæt
Svar fra overnatningssted: Dear Guest, We very much appreciate your comments regarding your stay at the Fairmont Ambassador Seoul. It is always a pleasure to receive positive feedback. While we strive to offer a simple and clean environment, we understand that our location may not be the most ideal depending on your activities or visits in Seoul. Your input is valuable to us as we continuously aim to enhance our guest experience.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Claire KimGuest Experience & Quality Assurance ManagerFairmont Ambassador Seoul
mingtak
FAIRMONT DELUXE ROOM - 1 KING SIZE BED, URBAN CITY VIEW
Overnattede i mar. 2024
Par
12 anmeldelse
9.5/10
Vidunderligt
Slået op den 9. apr. 2024
Great connection to subway and great for cherry blossom viewing with proximity to Han river park. Hotel is decent but surroundings are mainly grade A offices and not many choice of localized dining. Nearby Hyundai Dept store opens at 1030 which didn't help much for breakfast arrangement.
Oversæt
Svar fra overnatningssted: Dear Guest,Greetings from Fairmont Ambassador Seoul.Thank you for sharing your detailed feedback with us. We're pleased to hear that you appreciated our hotel's convenient connection to the subway and proximity to Han River Park for cherry blossom viewing. Your observations regarding the surrounding area and dining options are duly noted, and we apologize for any inconvenience this may have caused during your stay. We value your input and will take your comments into consideration as we strive to improve our offerings. Regarding breakfast arrangements, we understand your concern and will explore ways to better accommodate our guests during early hours. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future for an even more enjoyable experience. Should you have any further feedback or require assistance, please feel free to reach out to us. Thank you again for choosing to stay with us.Warm regards, Claire KimGuest Experience & Quality Assurance ManagerFairmont Ambassador Seoul