Mondrian Seoul Itaewon anmeldelser

Svar fra overnatningssted: Dear GuestThank you very much for participating in the Mondrian Seoul Itaewon usage history survey. It\'s always nice to receive positive reviews from customers.Your feedback will be shared with all team members and will be a great support in boosting the morale of all employees as they strive to continuously provide a high level of service.Thank you again for letting us know your thoughts. We hope to provide better service in the future. Lastly, I hope that all your wishes come true and that your family be filled with happiness.Warm regards,Min LeeDuty Manager

Svar fra overnatningssted: Dear Ivonin,Thank you for your wonderful feedback regarding your recent stay at Mondrian Seoul Itaewon. We are delighted to hear that you enjoyed our stylish interiors and received a warm welcome from our staff. It is also great to know that you appreciated our gym, pool area, and the rewarding views. Your satisfaction is our priority, and we hope to welcome you back for another memorable experience.Warm regards,Min LeeDuty Manager

Svar fra overnatningssted: Dear Jessica,Thank you very much for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed your experience at Mondrian Seoul Itaewon and appreciated our prime location in the heart of the city. Your positive feedback is invaluable to us and motivates our team to continue delivering exceptional service.Warm regards, Min Lee Duty Manager

Svar fra overnatningssted: Dear Guest, Thank you for sharing your positive feedback. We are delighted to hear that you enjoyed our spacious rooms, modern design, and high-standard facilities. It's wonderful to know that you appreciated our breakfast options and the ambiance of our common areas. We are glad you found our location in Itaewon convenient, with plenty to explore nearby. We look forward to welcoming you back and appreciate your recommendation. Warm regards, Min LeeDuty Manager

Svar fra overnatningssted: Dear Aryopermadi,Thank you for taking the time to share your positive experience at Mondrian Seoul Itaewon. We are delighted to hear that you enjoyed the cleanliness, helpful staff, and amenities we offer. We truly appreciate your understanding regarding the distance to the busy Itaewon street, as it allows us to provide a tranquil environment. We look forward to welcoming you back in the future.Warm regards,Min LeeDuty Manager

Svar fra overnatningssted: Dear DongheonThank you for sharing your thoughts. We’re pleased you enjoyed our convenient location and the hotel’s modern design, and we appreciate your honest feedback about the front desk service—please be assured we’re addressing this internally.Nestled in the heart of Itaewon, Mondrian Seoul Itaewon is designed as an urban sanctuary: a tranquil retreat just steps away from the neighborhood’s lively restaurants, eclectic cafés, art galleries, and nightlife. While city views are framed by surrounding buildings, we hope you still felt the vibrant culture at your doorstep.We value your insights and would love the chance to welcome you back, ensuring you experience the full breadth of our hospitality and the memorable moments we aim to create.Warm regards,Mondrian Seoul Itaewon

Svar fra overnatningssted: Dear Davydov Kirill,Thank you for taking the time to share your feedback regarding your recent stay at Mondrian Seoul Itaewon. We appreciate your kind words about the decor and the efficiency of our check-in process. However, we sincerely apologize for the unpleasant experience you had with the odor issue in the hallway and the cleanliness concerns. Maintaining a fresh and clean environment is paramount to us, and we will address these issues with our housekeeping team to ensure such incidents are not repeated.We are glad to hear that you found the mattress comfortable and enjoyed the amenities such as the indoor and outdoor pools. Your comments regarding the sauna pricing and its experience will be taken into consideration for future improvements. Regarding the location, we understand your preference for a more central area like the Financial District and will take this feedback into account as we strive to enhance our guests' overall experience.Should your travels bring you back to Seoul, we would welcome the opportunity to host you again and provide you with a more seamless and enjoyable stay. Please feel free to reach out to us directly if you decide to give us another chance so that we can ensure your next visit is truly remarkable.Warm regards,Min LeeDuty Manager

Svar fra overnatningssted: Dear Charlotte Anne,Thank you so much for sharing your feedback with us. We are delighted to hear that you enjoyed your stay at Mondrian Seoul Itaewon, and we truly value your honest comments regarding the bathroom.Our guestroom bathrooms were designed to balance openness and privacy, creating a serene and modern atmosphere. We understand that comfort is a key aspect of any 5-star stay, and your insights will help us refine how we present each room type to better match our guests’ preferences.More importantly, we hope that the warm hospitality of our team and the unique experiences you found around the hotel—from our vibrant lobby to our thoughtfully curated dining and leisure spaces—left you with fond memories beyond your room.We sincerely appreciate your feedback and for choosing to stay with us. We look forward to welcoming you back in the future, where we will ensure an even more comfortable and memorable experience.Warm regards,Mondrian Seoul Itaewon

Svar fra overnatningssted: Dear Valuable Guest,Thank you for choosing Mondrian Seoul Itaewon and for taking the time to share your thoughtful feedback. We are delighted to hear that you found our service to be excellent and that our team was friendly and helpful throughout your stay. Providing exceptional service is always our top priority, and it’s wonderful to know that we were able to meet your expectations in that regard.We are truly sorry that the room did not fully meet your expectations. It is unfortunate that we were unable to completely align with your standards, and we greatly appreciate your feedback, which will help us make improvements. We are committed to providing the best possible experience for all our guests and will take your comments into account as we continue to enhance our offerings.Once again, thank you for your kind words and for bringing these important points to our attention. We sincerely hope to welcome you back soon and provide you with an even more enjoyable and satisfying experience.Thank you,Mondrian Seoul Itaewon

Svar fra overnatningssted: Dear Angelinchina First, we would like to sincerely thank you for choosing Mondrian Seoul Itaewon and for taking the time to leave us valuable feedback.We are pleased to hear that you enjoyed the hotel's convenient location and the modern, clean, and comfortable atmosphere of the rooms. Our location in the vibrant Itaewon district is one of our key highlights, offering easy access to the best dining, shopping, and nightlife in the area. In addition, public transportation options are very convenient, with easy access to the subway and bus stations, allowing you to explore the city with ease. We're glad to know this added to your experience. We're also happy to hear that you found our staff to be friendly and helpful, as we always strive to provide exceptional service.Regarding the pool, spa, and gym, we appreciate your feedback. As you mentioned, some facilities are available to guests free of charge, and we are continuously working to enhance our offerings and ensure that our guests have the best experience possible. Your feedback will be taken into account as we strive to improve our services.Once again, thank you for your kind words. We look forward to welcoming you back in the near future and providing you with an even more satisfying experience.Thank you.Mondrian Seoul Itaewon