Crown Park Hotel Myeongdong Seoul

Always provides excellent service and our second time staying in this hotel. Good location and good hotel staffs. Will come back again 😊 Thank you

We booked a deluxe family room with 2 adult and a youth and a kid Was charged with $80 + extra. The hotel room was hot and humid not much aircon. Feedback twice and was given an electric fan. The door knob was a bit stuck need to try a few time to lock and it doesn’t close by itself, need to pull in to close. Shower head will auto drop down if the water pressure is too big.

Location was near Myeongdong, making it convenient. Room was not bad, but small, toilet was huge though, perhaps some of that space could’ve been used for the main sleeping area. However management can be a little inflexible. Missed the free cancellation by only a few hours and still a couple of days to the booking, and they refused to make an exception even after explanation of the situation which required the cancellation. They requested for an evidence, which was hard to provide as it was a personal thing. I provided alternatives to the cancellation, such as refund via trip.com credits or to hold the booking for a year, but they refused. Contacted both trip.com and the hotel directly, but the answer was a flat out no, no suggestions no alternatives, just no. As a loyal trip.com user, this was a very disappointing experience.