L'Escape Hotel

I love the hotel for the rich and intense French style design resonated from the Kdrama fantasy. Everything was perfect except the staff at the reception on 6th floor who had done my check-in at my arrival. She was sitting at the desk and paid no attention to my request prior wanting a room where to near the lift location. As well it was hard to missed her snobbish attitude shown during my checking in and sorry to say that, she is unfriendly and almost a ***** to me. At the situation checking counter is located on 6th floor above the building entrance. Operator should have given further assistance for guests. Checking out again, the different female reception who was also at the desk could had given more help to my luggage travel down to front entrance on ground floor while but she only wanted my check out done in quickly had nothing more to offered. Cold and unfreindly. Everyone else, the doorman, the male staff, the male concierge , the cleaners are friendly in general. I really suggest the hotel manager to take a review of some female staff at reception.

Nice decorations and vibe, the receptionist speaks English quite well, and the location is close to metro station.

Very helpful front desk services and polite staff. They all speak fluent English and communicate well. The room is spacious and clean.