K-POP Hotel Seoul Station

It was very nice, the rooms were small but it had underfloor heating, even netflix on the TV. There is a basement cafe area where you can get free tea/coffee and make use of their kettle/fridge. The reception lady was very friendly.

Great Location - up from Exit 10 at Seoul Railway Station [good for Aerex Airport Express]. Friendly staff. Otherwise pretty basic. Value for money, especially given location (can walk to Namdaemun, Doksugung, and Myong Dong)

Very near Seoul station, just that if is up hill road where you need to push your luggage to the hotel. You can walk to near by attractive. There is a self service pantry at the basement where you can eat your packed food.

I had a negative experience with a staff member at this hotel (the *** one) We arrived early with my two babies and were hoping to check in early. However, the staff was unhelpful and told me to cancel my reservation. When I asked for information about nearby hotels, he said he didn't know. He then asked us to leave because he wanted to close. Even can’t wait for us to find taxi with the condition whether at -2 degree . On our second day, we were asked to be quiet while eating in the cafe area, even though there was no one else around. This staff member's behavior was unprofessional and made us feel unwelcome. He is discriminating us. I urge the owner to address this issue and ensure that all guests are treated with respect.

Almost unable to store our luggages before check-in time as there is no staff in the morning. Had to contact the staff for help, yet, the only way to contact is via phone. It is not common for foreign visitors to have a korean phone. Luckily, we were able to find a local to help us with the phone call. The staff gave us the password to enter the hotel. This could be improved with better communication beforehand, for example, the hotel can include more details about hot to enter in the trip.com confirmation email.

Steff is very kind But, some noise from near construction place