17 Jungang-ro 71beon-gil, Seogwipo, Jeju Province, 63592, South KoreaVis hoteloplysninger
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1 nat
Gæsteanmeldelser
4.1/5
Meget god
85 anmeldelse
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Bekræftede anmeldelser
Placering4.4
Faciliteter3.9
Service4.2
Renlighed4.0
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Alle anmeldelser(85)
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God værdi for pengene(10)
Negative anmeldelser(2)
Gæstebruger
Familieværelse med to enkeltsenge
Overnattede i nov. 2024
Familie
2 anmeldelse
2.7/5
Slået op den 15. dec. 2024
Booked this hotel solely based on TWO REASONS: 1) There is a picture showing a washing machine INSIDE THE ROOM
2) “Mountain View” stated CLEARLY as a feature of the room type I have selected.
When we arrived we got neither the Washing machine INSIDE THE ROOM nor he mountain view. I did a quick check on the rooms on the same floor and found other one of them has a front loading washing machine within the room. But the front desk insisted that based on my booking I am not entitled to either feature BECAUSE IN OUR BOOKING DETAILS INSIDE TRIP.COM app these were not stated as a room feature , EVEN THOUGH “MOUNTAIN VIEW” is clearly stated!
I challenged him that it is clearly stated in trip.com but he hurriedly said "sorry once you've used the room we won't change it for you".
Such disgusting service attitude!
I crossed check in the trip.com app again and I was shocked to find that for this hotel "MOUNTAIN VIEW" was stated in EVERY ROOM TYPE. So I raised a dispute with Trip.com but guess what? TRIP.COM threw me under the bus and said "oh the property owner can't speak Korean so we will get a Korean speaking colleague to check.", After which we received a disgusting reply saying "you have Washing machine use on reception level and your room has a window"
That's it.
And to make it worse, they do not provide bath towels, only hand towels.
Absolutely disgusting hotel service and an equally disgusting, dishonest service from trip.com! They don't understand it isn't the point of whether I need the washing machine or the mountain view, it is the pure dishonesty in the way they have conducted themselves that made me unhappy.
Ps: other obvious stupidy of the room amenities, we are given acooking hob that was installed the wrong way; the hob was orientated such that the control knob is on the inside. Shows a lot of wrong going on with this hotel.
I won't recommend this to anyone at all, there are better choices around within short walking distance!
Oversæt
Rara27
Værelse med to enkeltsenge
Overnattede i mar. 2024
Andet
2 anmeldelse
3.7/5
Slået op den 10. maj 2024
Quite spacious, hotel has the cooker & washing machine. Location is good, walking distance to market and a lot of eateries. Halal food very hard to get, so we ended bought some ready-to-cook seafood & cook ourselves.
Oversæt
yayglay
Værelse med to enkeltsenge
Overnattede i mar. 2024
Rejs med venner
3 anmeldelse
4.7/5
Vidunderligt
Slået op den 10. maj 2024
It was such a pleasant stay in Hotel Seogwipo. The location is convenient and it’s a budget friendly hotel. Also, the staff in the reception is really accommodating! Kudos to this hotel!
Oversæt
Gæstebruger
Enkeltværelse
Overnattede i feb. 2024
Solorejsende
1 anmeldelse
4.5/5
Fantastisk
Slået op den 30. mar. 2024
Good and connvenient location, helpful staff. Parking is limited but there is free overnight parking at the nearby garage. room is clean and good for a solo traveller. However, the walls are rather thin? I could hear the neighbor snoring at night. they also only provide 2 small towels, no normal / large towel. The aircon also does not work during winter (nov-mar) so i had to open the windows but it’s fine.
Oversæt
Asanka
Familieværelse med to enkeltsenge
Overnattede i sep. 2023
Familie
22 anmeldelse
5.0/5
Enestående
Slået op den 11. okt. 2023
A few things to update from the most recent review: the 7-11 next door is gone/being renovated; you cannot cook inside of your room even though it has a burner, etc. and not all rooms have a washing machine (photos a bit misleading). However, there is a laundry machine available for use, you just need your own detergent.
Very friendly and helpful staff. The cook-your-own breakfast was a great deal for us as a family. The roof top is amazing, 360 views of the sea and mountains, truly stunning.
Oversæt
Svar fra overnatningssted: Hello, thank you for your valuable comment.Our hotel does not allow cooking in guest rooms. However, you can use the shared kitchen on the 2nd floor. We would like to inform you again that under fire laws in Korea, cooking in rooms that poses a risk of fire is not possible. The convenience store on the first floor is undergoing a brand change, so it will reopen soon. We hope there is no inconvenience.Thank you again for your valuable comments.I pray that your entire journey will be filled with happiness and God's blessings.
Aik Lian
Værelse med to enkeltsenge
Overnattede i aug. 2023
Familie
5 anmeldelse
4.0/5
Meget god
Slået op den 4. okt. 2023
Good location & friendly counter staff, kitchen opened to use even we didn't include breakfast.
Oversæt
Svar fra overnatningssted: Thank you for your valuable review.We will be a hotel that we sincerely prepare with the heart that we want you to have a comfortable stay. I hope to have the opportunity to host you again. I pray that all your journeys will be filled with blessings.
Anonym bruger
Familieværelse med to enkeltsenge
Overnattede i maj 2023
Familie
7 anmeldelse
3.5/5
Slået op den 16. jun. 2023
Generally ok. Parking lots are very limited and space per lot is pretty tiny and you will have difficulty parking if your vehicle is big. Basic and inexpensive breakfast that requires your contribution in frying eggs, toasting bread and washing of utensils after use. Overall interesting experience.
Oversæt
Svar fra overnatningssted: hello.Thank you so much for your valuable comments.We apologize for any inconvenience caused by parking.All hotels in Seogwipo are very difficult due to parking.This is not a problem only with our hotel, so we ask for your understanding.thank you
Kaderinnna
Dobbeltværelse
Overnattede i apr. 2023
Solorejsende
7 anmeldelse
5.0/5
Enestående
Slået op den 8. maj 2023
The hotel is well located. Close to a couple of bus stops. Next door there's 7/11. The breakfast is self service, simple and not expensive. The staff were very friendly and helpful. Provided me with a mobile phone charger. The WiFi was good and the smart key system is very convenient.
Oversæt
Svar fra overnatningssted: Hello, this is the hotel manager.Thank you for your valuable review.Also, thank you for being able to meet you.We will become a hotel that strives to make every moment more comfortable.We will try our best to improve the inconvenience.We pray that all your journeys will be filled with blessings.
Anonym bruger
Dobbeltværelse
Overnattede i sep. 2022
Par
1 anmeldelse
4.0/5
Meget god
Slået op den 21. nov. 2022
Room facilities are slightly run down, but don’t affect stay :) good for travellers who are looking for short-term & budget overnight stays.