Malostranská 344, Senohraby, Central Bohemia, 25166, Czech RepublicVis hoteloplysninger
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1 nat
Gæsteanmeldelser
4.4/5
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4 anmeldelse
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Bekræftede anmeldelser
Placering4.4
Faciliteter4.4
Service4.4
Renlighed4.4
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Negative anmeldelser(1)
Gæstebruger
Overnattede i dec. 2024
Andet
1.0/5
Slået op den 5. jan. 2025
Horrible , unprofessional service. We stayed 1 night and someone scratched our car in the parking. When we asked reception they said that they don't know anything about it. Arrived next day with the police and police found out that their employee did it when he cleaned the snow. They deliberately hid this information, even though there was a message from the employee on the reception. They did not want to let us know that it was them. They were so rude about it and acted like it was nothing. Then manager called said that they will give us their insurance to continue with it and did not even say SORRY!!!! Horrible service! They damaged our property!!!! And acted like it was nothing!!!!!! DO NOT RECOMEND!