Banyan Tree Villa Hotel

The hotel is not so near Seafest Jetty where we need to go there to take the boat for island hopping and scuba diving. Nearby amenities such as restaurants and supermarkets are available but can be better if more. Hotel rooms are not so well equipped such as lack hangers, wardrobe so there isn’t any place to hang the clothes. Eating area where we take our breakfast every morning is not very clean. A lot of rooms for hygiene improvements.

At best, this can be considered as a chalet. Definitely not a hotel or villa as the name suggested. Free Breakfast is non existing. The room B-01 is not fit to stay as the bathroom door cannot be closed and the constant water sound from the pumping will keep u awake at night. We demanded a change of room the next day and was given B-06 which is on the 2nd floor. It is a better room. There are no cloth racks or cupboard if u need to hang your clothes or towels (even in the toilet). When we approach the staff, was given those stick on hangers as a temporary solution. I have stayed in many homestay or Airbnb, this one is one or the worst in terms of service delivery. Don't book just because the "hotel" pictures looks nice, see the negative reviews and avoid this place.

多少有點一言難盡了，看圖吧。剛到酒店我還以為進別人家了，就這個樣子也好意思叫別墅酒店，五百多的價格堪比五十塊的招待所。酒店發的前面的圖全是偷的後面圖也基本上是擺拍，房間臟亂差，床頭都是灰塵，淋浴間花灑還漏水，後院讓我找到了童年回憶跟進老家農村大院一個感覺😅，泳池臟亂不堪還有蟲子，就這樣還好意思寫帶泳池。早餐更是絕了兩片麪包加乾巴巴的炒麪。説好的碼頭接送也不存在，前台是個小孩子完全溝通障礙，加他給的兩個客服微信都顯示用户不存在，最後在攜程找的老闆電話加微信沒同意打電話不接，一整個拒絕溝通，入住衹讓你看一下你的名字有沒有在紙上然後給你房卡，連護照登記都不需要😅