MONAlisa Guest House

The service from this hotel was especially terrible and I feel it’s worth noting. The boss didn’t communicate to the employees for more than an hour so even though I had a successful booking ID, I was not allowed to check in. When I did arrive and get checked in, the floor was very dirty with something like potting soil or coffee grounds that were very visible. There were hair from two different people on the bed (though to be fair that could have been from the cleaning people) as well as a bug. The bathroom didn’t have curtains on the window which would be OK except for there is a tower on the mosque next-door and the window wouldn’t fully close- which is a problem, not only for mosquitoes, but also for the noise from the mosque as prayer was being spoken. I was not provided with a towel until I asked for one and discussed the other problems with the room. The staff understood why I was upset and were apologetic. They did do their best to try to help me, but also failed to clean the floor before I arrived or give me towels. One final problem that I observed was that upon checkout, nobody was available to help me. I called and looked around for someone for 10 minutes but left my card on the desk because I was worried I would miss my boat. This hotel room was more expensive than many others in the area and I feel like it was not worth it, but the view from the window was OK and it’s very close to the port.

Good service and nice guest house. Nice ocean view from our room 6th floor.

nice service！clean and useful