Hotel Sierra Silvana

Fantastica esperienza Struttura molto bella e grande ottima anche per girare all'interno per fare foto ha tantissimi scorci belli e addirittura dei mini trulli Colazione super abbondante prodotti di alta qualità e per ogni genere e gusto Camera pulitissima dotata di terrazzino vivibile molto comodo con affaccio direttamente nel parco dell'albergo Una tripla grande e accogliente

We come to this part of Puglia often,visiting family,friends and relaxation.Our love affair with Sierra Silvana started many years ago as we didn't have a great experience with a so called 4 stars overpriced hotel in Savelletri run by incompetent and ignorant management and haven't gone anywhere else since.In my opinion this hotel gets everything right from the welcoming staff at reception to the pool attendant,a special mention to Nicola the breakfast supervisor was very polite and attentive,Mimmo the mitic mixologist par excellence who serve the best cocktails in the region,the housekeeping staff we met when going around the hotel were exceptionally polite and courteous,a credit to the general manager Sig. Valentini. Well Done

The hotel was immaculately clean. The rooms are large. The shower heads are slightly odd and the water tends to go everywhere. The hotel is in a very quiet location, with very little in the area. We were on a tour so that wasn’t really a problem. I really enjoyed the food, but not everyone in the tour was as happy with it. Pasta is homemade, as are the cakes and pastries at breakfast so what’s not to like. There were also many grumbles about the lack of a kettle in the rooms - which people seemed to find odd. I never expect a kettle anywhere other than in the UK so I didn’t mind at all. Reception staff were happy to arrange tea or coffee when asked, even when the bar was closed. I found the staff to be efficient and helpful, but again, grumbles from others. I think some people like to find fault. The only reason I haven’t given full marks is the location - despite being on a tour, would have been nice to have a bar or a shop close by - and the fact the hotel is very spread out, so quite a walk from the buildings where the rooms are to the dining area. Just small inconveniences.

We booked this hotel with Italcamel Travel Agency in Italy. We paid for a four-star hotel but the Sierra Silvana Hotel (Selva di Fasano) is far from being a four-star hotel: no service, a family canteen, old-fashioned and poorly-equipped rooms, 70s decor. We also had to check out one day earlier and to pay for another room closed to the airport to be able to catch our plane as there was no public transport and taxi fares were very expensive. When we booked, Italcamel never said that this location was poorly served. A hotel to be avoided at all costs.

Part of a TUI.NL trip the last hotel was Sierra. We spend a couple of nights in the xxx house. Nice, but not well sound insulated, one could hear the neighbor’s farts. Anyway that is something one could deal with. Breakfast, not sure if I want to describe the quality. For the hotels used during the trip the breakfast at Sierre get a well-deserved zero. Unbelievable disgusting, not tasty, poor choices. The Italians pride themselves on their good coffee, not at Sierra, the taste horrible. The entourage was more of a food shack. The Italians do not know the word cozy, which certainly applies here. Nearly every evening party time till 01:00 hours… nice if you want to have a relaxing time. TUI should consider changing the fly drive hotels for this round trip

Nice resort in a great area at a reasonable price. The pool has a workout area which we found especially handy. Staff was kind and friendly.