Kampala Nile Resort

The hotel is well designed with spacious rooms, particularly comfortable beds and a good bathroom. The decor is very attractive with some outstanding features. The pool is clean and well maintained We arrived on a Saturday afternoon. We paid extra to have a balcony which was pleasant to sit out on. But then the loud music with a deep beat started. While it was on it was very disturbing, disrupting concentration. We were told this was normal on Saturday and Sundays and it would go off at 7:30 p.m. The management did get the music turned down to some extent for us, which we appreciated. On Saturday the music actually went off before 7.30 as everybody had gone home. However, regrettably, on Sunday evening it was not turned off at 7.30 as we had been assured. Apparently someone was having a party and it continued until about 10 p.m. The dining room was not as well organized as we had hoped. The breakfast buffet was good but we ordered our evening meal ahead of time, as suggested by staff. We were told it would be ready by 7:00 p.m. We went down at 7 and it still took 25 minutes to appear. The following evening they offered to let us know when it was ready, but we had to ring to be told, oh yes the food is ready. In two rooms the latch to secure the balcony door was broken. The safe in our room didn't work as there were no batteries for the lock.

So I just had a friend tell about Kampala Nile Resort..today I decided to come by maybe to grab a drink or eat something..to my amusement I find this wonderful guest relations officer named Jojo who was so cute and nice to me ..she took me around ..the whole reception right from the gate..inside are all adorable plus the art is so majestic

The employees from the different departments are hospitable very friendly and welcoming, have a generous and comfortable accommodation , room service was just perfect, it’s a clean, cool and calm environment to stay in, meals 👌🏾, the WI-FI network on point.