Hoteller i Seattle South Lake Union

I am going to Seattle for business purposes this time, and I chose Astra Hotel because it is close to my workplace. It is a newly opened hotel, and the rooms are mainly white, giving a very bright and airy feel. The hotel staff is polite, but when I checked in, they forgot to give me breakfast vouchers. Surprisingly, there was no electric kettle in the room, so when I got hungry at night and wanted to make a cup of instant noodles, I had to go to the front desk to ask for help. The hotel's location is great, it is convenient to go to Space Needle, the lakeside, and even downtown.

Hotellet er gammelt, lille bruser med meget lavt vandtryk, men fint for et par nætter.Bedøvsposer om morgenen med granola barer og et æble.Gratis kaffe og te.En af sengen i vores værelse var helt brudt midt. Men stadig teknisk godt, sov godt, stor placering for prisen.

The hotel staff are friendly, but not helpful. The washing machine was not working after I paid and put in the clothes and detergent, then I called the front, then they told me the washing machine is not working. I asked them why didn’t they put out a notice, the front desk said he just found out when I call. At the beginning he asked me to wait till the next morning, then they can call the washing machine company to try to give me a refund. Anyways, they are not sure about if I get refund or not!!! At the end, going back and forth, the front desk agree to refund me in cash and give some detergent to go to another floor for the laundry. I arrive Seattle late around 11pm in the evening with the car. I paid for the daily fee for parking. As I will be leaving Seattle only few hours after checking out, they told me I could not leave the car in the garage until late afternoon because they need the space. I said I paid for a ‘daily fee’, so in principle I should be able to park the car till late afternoon, but they told me not, it is my choice to check in late and they cannot do anything to extend my parking till late afternoon. I asked them if that is the regulation, they should put that down clearly in the description and inform the guests in advance, particularly those international guests who might have another interpretation about the ‘daily fee’. At the end, they allow me to park until 2 pm which is too early for me and I need to change my plan at Seattle completely due to the parking issue. In conclusion, the general attitude is they are sorry if the guest has any problem, but they can’t help much!!!!!

交通便利，在湖邊風景不錯，衞生條件良好，前台友好且代收快遞，早餐能吃飽，性價比高