Quality Inn

I chose this location due to price, rating, and the hot tub, which would have been welcome after flying from Alaska to Denver, then driving 4 hours to Scottsbluff, NE. The employees were professional and the hotel was clean, but it went downhill from there. The first room had a clogged tub and we had to move after unpacking. The second room (room 102) needed a new mattress and the $14 handheld shower head (yes...$14...I had the same model at home before replacing it) was clogged, apparently from hard water, and had a red ring from mildew. A wall in the bathroom had been repaired but not repainted. A piece of metal that looked like a knockout from an electrical box was screwed into the wall in the bathroom to protect it from the doorknob putting a hole in it. It was a hasty fix and looked unprofessional. The hot tub had been out of service for a long time and not expected to be put back in service. The staff was aware of it being advertised. The breakfast was decent, but never varied.

Beds and pillows felt like sleeping on cloud. Very decent breakfast options before 9am. Reasonably priced and a central location. Walking didst from great restaurants. A mile or so away from a massive Walmart that's sure to have whatever you need. Definitely had a great stay at this place.

Door keys down- I guess it’s not their fault, but they had a storm go through and they said it knocked out their door keys. I wish I would’ve gotten a call. I would’ve taken a different route to another hotel. I arrived just after midnight to find out I had to drive 2 1/2 hours out of the way to find another place, I’ve already paid online which said no reimbursement and I’m still fighting to get that back.

Broken up pavement in parking lot caused me to trip while carrying suitcase... lobby staff for check in were fairly friendly but slow since we were the only customers there...the hallway and stairs carpeting was disgustingly dirty...very dirty... glad to get to our room and notice hardwood flooring; bed linens were clean and crisp; well, then we saw the print green upholstered chair and footstool-totally dirty ; if it were mine we'd put it out to garbage; seriously to even look at it made me sick; and I am quite tolerant....since we couldn't find a room for less than $200 and this had adequate reviews, we took a chance....wish we'd paid more and stayed elsewhere... PS- one good thing, the man who put out the breakfast did a magnificent job; he was so friendly and all; the room was clean; food tasty with hot and cold items...a saving grace for the filthiness elsewhere....I'd skip over this place unless you are desperate.

Hotel staff not helpful or knowledgeable about the Choice rewards program. No elevator and ice machine was out of order...probably for quite some time. Room was clean. Probably would not stay at this hotel again just because of the staff.

We were efficiently checked in by Dalton, and given a lovely Whirlpool Suite, with separate living room. The whirlpool area had a table and chairs, the living room had couch, coffee table, chair with ottoman, and TV, The bedroom had a king bed, closet, and TV. The bathroom was very clean with a vanity outside. We also had a microwave, Fridge and Coffeemaker. The only cons were, carpet needs replaced, it was clean but stained. We also had a problem with using points for a free night, but that was resolved and Dalton called the next day to assure me that everything was ok. Breakfast was awesome with Ham slices, Sausage links, Scrambled Eggs, Biscuits and Gravy, Fresh Fruit, Cereals, Breads, Muffins, Juices and Coffee. I would definitely stay here again.