Hotel NH Schwerin

Der var nok parkeringspladser til rådighed. Værelset var pænt indrettet. Modtagelsen var meget varm og venlig. Tak for den gratis kaffe ;-)

Удобное расположение. Отличный завтрак. Чистота и спокойствие. Рекомендую

自駕的話這個酒店很方便，停車也寬敞，收費每天五歐，無敵。十字路口對面就是購物中心，買東西也很方便。酒店房間寬敞，衞生也不錯。早餐簡單了點，不過也不缺啥。晚上的自助性價比一般，不過食材尤其是肉類很棒。推薦推薦

比較便宜的萬怡酒店，乾淨整潔，停車免費

One’s first experience of any hotel is almost always the checkin desk, and a good or poor initial impression often colours everything. Here I arrived 20 minutes before the official checkin time and was told to wait. The hotel bar was not open, so it wasn’t even possible to get a coffee. The receptionist was absolutely correct in her demeanour and in the information she gave, but it felt somehow slightly curt and cold. The reason became obvious as a succession of other early arriving guests were told the same thing, as well as all kinds of other information in answer to a plethora of questions. It was evident that the experience was for her, quite exasperating. Nevertheless, the essence of good service in the hospitality industry is to show charm and genuine interest in the customer and their needs at all times, however exasperating the customer may be. Better staff scheduling is probably all that is needed to make her job tolerable. Having got that tiny niggle off my chest, I’m happy to report that all of the main services worked a treat. The room was spacious and comfortable, with efficient, modern and regulatable air conditioning. Car parking was quite adequate despite the annoying extra charge (why not just bundle it into the room rate as a free extra, surely avoiding VAT issues?). Breakfast was good, as was the dinner buffet. Despite the rather limited choice at dinner there was something for everyone, including nice vegetarian fare. Those who complained here about the 27 € price for the 3-course buffet have obviously not eaten in a restaurant recently. The same receptionist was on duty the next morning at checkout and was as charming and genuine as could be. Perhaps all the awkward customers had either left at the crack of dawn or were delaying till the last moment.

Ok - this is an excellent Courtyard by Marriot. Very much online with Marriott standards, clean, rooms are normal size, amenities include excellent sauna and standard mediocre exercise room. Parking spaces are tight but this is eastern Europe. Ironically they don't tell you that you have to pay for breakfast...that came as surprise... 18 Euro per person is more then I would want to pay for hotel breakfast.

Arrived here late afternoon to a buoys front desk. No help with luggage, just a unfriendly hint to use the elevator with no definite directions. Room seemed clean but had the certain”used by date” smell. Carpet a grub, fridge empty but on. Toiletry bottles in vanity had no pump to be used so we had to use gel from the bath dispenser. It gets better from here… Love to have dinner we thought, so we entered the “restaurant”. No English speaking personal we found out… no dinner but a cold buffet for a fix price of €27. Mind you the buffet was stripped by the people who been attending the function that took place next to the restaurant. So… no dinner than. Room service? Non to have. Check out time in the morning after breakfast again… buffet. Was ok and as one could expect. As hotel was pre booked on a named website, room was paid for. We left the room swipe card in the front desk and walked out again with 4 suitcases on our own with no help available. 2 hours later I got an email notifying me that hotel was unable to charge my credit card. I than clarified with website I booked that all details were correct. Next day I found my card was charged twice for the same room from the same vendor.( Hotel Schwerin Seven Lakes) once also additional €6 as penalty for a “failed” payment. 2 weeks later now, still no refund from this joint. My advise… stay away from this joint, it’s outdated, run against the wall and has non, whatsoever hotel character and flair.

This is an old hotel without air-conditioning, so the rooms may became pretty warm. We received a room where the warm water did not work. So we had to take a shower with cold water. The hotel has an own car-parking area, but the clients have to pay for it. The distance to the city centre is around 3km only. You may take the bus to get to the centre, but the bus does not drive very frequently.

Nice and clean hotel, about 15 minutes from the center, bus stop really close. Spacious room. Great breakfast with lots of variety and good products. Best of all, kind, effective and attentive personnel.