9/9 Moo 3 Na Jomtien, Pattaya City, Sattahip District, Na Chom Thian, Chon Buri Province, 20250, ThailandVis hoteloplysninger
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1 nat
Gæsteanmeldelser
4.4/5
Meget god
347 anmeldelse
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Bekræftede anmeldelser
Placering4.4
Faciliteter4.4
Service4.3
Renlighed4.5
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Alle anmeldelser(347)
Positive anmeldelser(325)
Anmeldelser med billeder/video(159)
Lækker morgenmad(53)
Fantastisk swimmingpool(49)
Fantastisk havudsigt(35)
Fremragende til børn(22)
Store værelser(20)
Har infinity-pool(11)
Tæt på stranden(11)
Tilbyder afhentning/aflevering(4)
Negative anmeldelser(22)
Gæstebruger
Værelse med 1 kingsize-seng
Overnattede i dec. 2024
Solorejsende
4 anmeldelse
4.5/5
Fantastisk
Slået op den 19. jan. 2025
Super good location, all the staff are very nice and helpful. Will definitely come again
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Greetings from Renaissance Pattaya Resort & Spa!On behalf of the entire team, I would like to extend our sincere thanks for taking the time to share your feedback with us following your recent stay. We greatly appreciate your insights, as they help us continually improve our services and ensure that we provide the best possible experience for all our guests.It was a pleasure having you stay with us, and we truly hope to welcome you back in the near future. If there’s anything else we can do to enhance your next visit, please don’t hesitate to reach out.Thank you once again for your feedback and support!Sincerely,Kaewfah PrayoonpatFront Office Manager
Wi_Issara
Værelse med 1 kingsize-seng
Overnattede i jan. 2025
Forretningsrejsende
15 anmeldelse
4.2/5
Meget god
Slået op den 7. feb. 2025
good view
Oversæt
Svar fra overnatningssted: Dear Khun Wi_Issara,Greetings from Renaissance Pattaya Resort & Spa!On behalf of the entire team, I would like to extend our sincere thanks for taking the time to share your feedback with us following your recent stay. We greatly appreciate your insights, as they help us continually improve our services and ensure that we provide the best possible experience for all our guests.It was a pleasure having you stay with us, and we truly hope to welcome you back in the near future. If there’s anything else we can do to enhance your next visit, please don’t hesitate to reach out.Thank you once again for your feedback and support!Sincerely,Kaewfah PrayoonpatFront Office Manager
Gæstebruger
Gæsteværelse
Overnattede i jun. 2024
Familie
1 anmeldelse
2.0/5
Slået op den 7. aug. 2024
The staff on the day of check-in (July 29th) was not very friendly because when I booked the room, I stated that(trip.com) I needed two double beds and two extra pillows and a quilt for each room but she said could not provide it immediately and needed to rearrange. She was impatient for that.
When I entered the room, I felt it was very unclean. There was dust, hair, and stains in the room. The room lacked maintenance. It felt like I was given a room that was under maintenance.
Another is better but the door hard to open.
There are cracks in the door frame.
Both rooms with four sagging mattresses . All six of us slept poorly.
The first night, my younger son had a fever. Later, my mother, brother and I were also infected with influenza A and had a fever.
The doctor thought that maybe the hotel room was not clean.
I chose the hotel because I believe the brand reputation is guaranteed, but this time I was
very disappointed.
Oversæt
Jon
Gæsteværelse, 2 enkeltsenge
Overnattede i jun. 2024
Familie
6 anmeldelse
5.0/5
Enestående
Slået op den 21. jul. 2024
The hotel is situated at the outskirt of Pattaya by the sea, perfect for those looking for a getaway from the bustling city. The infinity pool is spectacular with great seaview. Breakfast is also fantastic, with loads of variety. Overall, a very pleasant stay.
Oversæt
Anonym bruger
Gæsteværelse, 2 enkeltsenge
Overnattede i sep. 2024
Familie
3 anmeldelse
4.0/5
Meget god
Slået op den 23. okt. 2024
Fantastic panorama view
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for taking the time to review Renaissance Pattaya Resort & Spa, your comments are very much valued. Thank you for your patronage and continuously support our hotel. We appreciate your positive review to our property. Our staff are trained to provide only the best guest service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Pattaya!Best Regards,Pullarp Tipprasert (Ms.) FairyRooms Division Manager
Gæstebruger
Gæsteværelse, 2 enkeltsenge
Overnattede i jan. 2025
Par
9 anmeldelse
4.0/5
Meget god
Slået op den 8. feb. 2025
Bed room is spacious clean and tidy
breakfast is excellent with a lot choices
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Greetings from Renaissance Pattaya Resort & Spa!On behalf of the entire team, I would like to extend our sincere thanks for taking the time to share your feedback with us following your recent stay. We greatly appreciate your insights, as they help us continually improve our services and ensure that we provide the best possible experience for all our guests.It was a pleasure having you stay with us, and we truly hope to welcome you back in the near future. If there’s anything else we can do to enhance your next visit, please don’t hesitate to reach out.Thank you once again for your feedback and support!Sincerely,Kaewfah PrayoonpatFront Office Manager
suchada
Gæsteværelse balkon
Overnattede i jul. 2024
Familie
9 anmeldelse
5.0/5
Enestående
Slået op den 9. aug. 2024
Wonderful stay and great service 👍
Oversæt
Svar fra overnatningssted: Dear Khun Suchada,Thank you for taking the time to review Renaissance Pattaya Resort & Spa, your comments are very much valued. We appreciate your positive review to our property. Our staff are trained to provide only the best guest service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Pattaya!Best Regards,Pullarp Tipprasert (Ms.) FairyRooms Division Manager
Anonym bruger
Gæsteværelse, 2 enkeltsenge
Overnattede i maj 2024
Familie
1 anmeldelse
4.2/5
Meget god
Slået op den 3. jun. 2024
Good hotel with good amenities, staff all so ready to their job.
Oversæt
Svar fra overnatningssted: Dear Anonymous User, Thank you so much for choosing to stay at Renaissance Pattaya Resort & Spa, we appreciated the time that you take to review our property and sharing with other travelers here on Trip.com. We are delighted that you had a brilliant stay with us. We would like to express our gratitude once again and looking forward to welcome you back soon. Kind Regards, Prakan Nuchpong Director of Room
Cadena
Værelse med 1 kingsize-seng, balkon og udsigt til resortet
Overnattede i dec. 2024
Solorejsende
36 anmeldelse
5.0/5
Enestående
Slået op den 22. jan. 2025
Very good place to stay and relax, very cleans and amazing service
Oversæt
Svar fra overnatningssted: Dear Cadena,Thank you so much for choosing Renaissance Pattaya Resort & Spa for your recent stay in Pattaya. I am very happy to know that your stay was a memorable stay with and truly enjoyed throughout the hotel’s facilities and amenities. Thank you for your highlighting the cleanliness of the room. Please ensure that I will share your fantastic comment to the entire team. My team and I are looking forward to your next visit and wish you the best in your business and personal endeavors.With warm regards,Mesaya Pharewsa-Ard (Mey)Asst. Front Office Manager
Gæstebruger
Gæsteværelse
Overnattede i aug. 2024
Par
1 anmeldelse
4.0/5
Meget god
Slået op den 1. okt. 2024
Overall, I would say it's a decent resort. Great view, nice pool and fantastic breakfast.
However, I was initially allocated to room 1017, there were several power generators or air con machines(not sure) on my end kept running, the noise was so loud that I can hear the machines kept running even with the windows closed.
I asked the reception to change to the room. After back and forth(I felt the reception didn't act promptly), I was allocated to room that's facing the under-maintenance pool with a balcony(same room size according to the booking website), which was quiet, something I felt grateful.
Nonetheless, I turned the air con to 28 degree for my typical sleeping temperautre. The room's floors started getting extremely wet, I almost slipped. The next morning, I asked the room mainence staff, he said temperature higher than 24 would make the floor wet, so I had no choice but to turn down the air con during my sleeping time.
I also encountered the socket connection problem, my phone couldn't charge on the end of my bed. The staff had to come and fix it.
Hopefully the facility could be more well-equipped, whether the under-maintenence pool(which I didn't know before I check-in or book), or the room's problems I mentioned above
Oversæt
Svar fra overnatningssted: Dear Valued GuestThank you for taking the time to share your feedback about your recent stay at Renaissance Pattaya Resort & Spa. We genuinely value your comments and are sorry to hear that your experience did not meet your expectations.Please accept our sincerest apologies for the issues you encountered. This does not align with the high standards of service we strive to uphold. Rest assured, I will be addressing each of your concerns with the relevant departments to ensure we address these matters thoroughly and improve our service and facilities for future guests.We look forward to seeing you on your next trip to Pattaya!Best Regards,Pullarp Tipprasert (Ms.) FairyRooms Division Manager
Karen
Gæsteværelse
Overnattede i jan. 2025
Familie
2 anmeldelse
5.0/5
Enestående
Slået op den 8. feb. 2025
Amazing trip, excellent service and prefect breakfast!!
Oversæt
Svar fra overnatningssted: Dear Khun Karen,Greetings from Renaissance Pattaya Resort & Spa!On behalf of the entire team, I would like to extend our sincere thanks for taking the time to share your feedback with us following your recent stay. We greatly appreciate your insights, as they help us continually improve our services and ensure that we provide the best possible experience for all our guests.It was a pleasure having you stay with us, and we truly hope to welcome you back in the near future. If there’s anything else we can do to enhance your next visit, please don’t hesitate to reach out.Thank you once again for your feedback and support!Sincerely,Kaewfah PrayoonpatFront Office Manager
Lie
Gæsteværelse, 2 enkeltsenge
Overnattede i jan. 2025
Par
36 anmeldelse
4.0/5
Meget god
Slået op den 3. feb. 2025
Very good swimming pools and good sea front location
Oversæt
Svar fra overnatningssted: Dear Khun Lie, Greetings from Renaissance Pattaya Resort & Spa! Greetings from Renaissance Pattaya Resort & Spa! On behalf of the entire team, I would like to extend our sincere thanks for taking the time to share your feedback with us following your recent stay. We greatly appreciate your insights, as they help us continually improve our services and ensure that we provide the best possible experience for all our guests. It was a pleasure having you stay with us, and we truly hope to welcome you back in the near future. If there’s anything else we can do to enhance your next visit, please don’t hesitate to reach out. Thank you once again for your feedback and support! Sincerely, Kaewfah Prayoonpat Front Office Manager
Gæstebruger
Gæsteværelse, 2 enkeltsenge
Overnattede i jan. 2024
Familie
8 anmeldelse
5.0/5
Enestående
Slået op den 16. feb. 2024
I think it’s a best hotel resort in Pattaya!!!
Staff is the best!!
Cuisine is great!!!
Beach is clean!!!!
Room is nice !!!
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you so much for choosing to stay at Renaissance Pattaya Resort & Spa, we appreciated the time that you take to review our property and sharing with other travelers here on Trip.com. We are delighted that you had a brilliant stay with us. We would like to express our gratitude once again and looking forward to welcome you back soon. Kind Regards, Prakan Nuchpong Director of Rooms
Anonym bruger
Gæsteværelse
Overnattede i dec. 2023
Par
1 anmeldelse
4.0/5
Meget god
Slået op den 9. apr. 2024
My boyfriend and I stayed there for two nights right after arriving Bangkok. It’s been an amazing experience with very nice breakfast buffet. Within the resort, you could try a lot of different facilities eg swimming pools and gym centre. You could chill out the whole day enjoying sunbath and poolside drinks. A kinda escaping from reality vibe you could immerse yourself into! The only thing is you have to get your bolt app well set up for getting a car down to city centre but that’s fine too! Loved it!
Oversæt
Svar fra overnatningssted: Dear Anonymous User, Thank you so much for choosing to stay at Renaissance Pattaya Resort & Spa, we appreciated the time that you take to review our property and sharing with other travelers here on Trip.com. We are delighted that you had a brilliant stay with us. We would like to express our gratitude once again and looking forward to welcome you back soon. Kind Regards, Prakan Nuchpong Director of Rooms
Yip
Familie Suite, 1 Soveværelse Suite, 1 Kingsize Seng og 1 Tvilling køjeseng, Resort udsigt, Altan
Overnattede i jun. 2024
Familie
15 anmeldelse
3.5/5
Slået op den 27. jul. 2024
Hotel is quite far and quite some distance to the center Pattaya. The toilet shower kept having a smell to come out which is unbearable while unbelievable as a Marriott group hotel. Stayed 2 nights but hotel did not even replenish some common toilet consumables. Other hotel service is good though. The swimming pool is great. But with the bad points above, can’t believe will come back to stay again.