Kunsinee
2. januar 2025
I recently stayed at Travelodge and overall, the experience was quite decent. The room was clean and the staff at the reception were friendly. However, I did face a bit of an inconvenience during my stay.
On one occasion, I put the card on the door asking for fresh towels, as per the hotel's policy for towel change requests. Unfortunately, despite the card being clearly visible, the housekeeping staff did not come in to replace the towels. This was a bit disappointing, as I was expecting a simple service to be carried out as requested.
While the hotel itself is generally comfortable, I hope they can improve their housekeeping service in the future to avoid such oversights.
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