Sapa Soleil Hotel

The best part was the location. But housekeeping was needed to be remind may be that is lack of communication.

Location is perfect. Staff is polite and helpful. Room is clean just that the toilet has a "funny" smell (maybe due to the poor sewage system).

Lovely clean hotel with very helpful staff. Our room was lovely with a balcony and Mountain View except being so high up and it being December we didn’t see much because of the clouds. Also hot water pressure wasn’t great, not the end of the world but I am fussy like that. The restaurant where you have breakfast and pool area on the 8th floor looks amazing but neither are heated which I am sure is amazing in the summer but not in December! Eating breakfast in hats and coats isn’t great. Even the staff were dressed for the cold. Lastly just be careful with any breakages. My with accidentally broke a defective conditioner bottle and the hotel we’re going to charge us for it until we checked and explained how the breakage occured. Overall a very pleasant stay in great location in the middle of Sapa, just a few quibbles.

We loved our stay in the hotel. Situated in an ideal location in town with easy walking to shops, restaurants, and bars. Our room had an amazing view of Fansipan and surrounding mountains. The staff were so nice. Always smiling and always welcoming. They all spoke good English. We went on a trek organised by the hotel to a local village. The walk down and through the valley was very scenic. The hotel is quite new and very clean. Amazing bathroom with bath and comfortable bed. Ask for a second pillow, and they will provide. Beautiful infinity pool with the most stunning mountain views. Great bar and restaurant with same views. Breakfast was great with a substantial choice of Vietnamese and Western food. Seven who works at the hotel was very helpful, polite and enjoyable company to spend the day with. Thanks. We enjoyed our stay and would stay again if returning to Sapa.

The hotel room was very clean and all of the hotel staff were very welcoming and friendly, especially Phuc. Phuc was very helpful with an issue I had with a lost bag too! They also provided a very nice note on arrival to the room, and made us feel very comfortable during our stay. The pool area is also stunning, overlooking the mountains. Would definitely recommend.

This hotel is exceptional. One of the best I have ever stayed at. Rooms clean, large, and modern. It has an interesting vibe as it’s relatively small so has that charm but still manages to capture the class that comes with bigger hotel chains. Feels like you’re staying in a Hilton that’s been shrunk down in size. The staff are amazing. Super friendly and helpful. I wanted to go up Mount Fansipan which I heard is a waste of money if the weather is bad, but you often can’t tell until you’re up there. The hotel receptionist knew someone on the mountain and called him to check, so I knew it was clear. That’s over and above service. The rooftop infinity pool is a standout. One of the most beautiful pools I have seen. A great way to end the day or chill after a tough trek. Location is great. Sapa in general is busy and touristy but the street this is on is slightly less hectic while still being close to the center. Lots of restaurants and shops nearby. One thing to note is the basic rooms in this hotel don’t have windows, so if you want windows book the Superior Room. That’s what I did. You can’t see much from the windows though so if you want a view get a room with a balcony. The hotel is exceptional value for money anyway so it’s probably worth the expense. I would highly recommend the Sapa Soleil Hotel. Thanks for a great stay!