Central Park Flat Jardins

屋內空調外機聲音有點吵

Very noisy place, very loud construction all the time. Poor WiFi service, extremely rude, unhelpful front desk staff. Terrible music selection throughout the property and poolside. I loved the location, the view and the restaurant. A 3 stars hotel.

Located in the neighborhood of Jardins, an upscale, fancy area of São Paulo. The street itself is pretty quiet which is nice. And within walking distance you’ll find yourself in a bustling area of restaurants, shops and museums. Central Park Flat has all the exterior looks: modern, nice lobby/reception, valet parking, doorman. It’s also a residential flat: people live here. But it became clear pretty quick that looks can be deceiving: 1) Arriving in our room the light didn’t work (no one checked that during the last clean up?) So we already immediately had to request maintenance, which came within 15 minutes. Great service on that. 2) the room was not meant for 3 people, even when that is what we booked for. The 3rd bed looked like a hospital bed. And was placed in the room where it didn’t really fit: in front of the balcony doors. But there wasn’t really anywhere else it could go either. The couch should have been a sofa-bed. 3) The double bed in between the wall and wardrobe was also less than ideal as there’s barely any space to comfortably pass next to it (am I to assume you’re supposed to crawl in from the feet end?), and only 1 side gets a side table, with 1 wall socket. 4) The kitchenette came with a mini fridge and microwave, and 2 sets of dinner plates and cutlery. Another indicator that this was not meant to be a 3 person room, even when the booking said so and they should have prepared for that. But I don’t think this room is usually booked for 3 people. Hence the removable hospital-like bed that damages the floor. 5) The bathroom mirror had a large internal damage on it that kinda blocked some visual. 6) The WiFi was spotty in the room, better by the door. The network is open and unprotected which personally I find a bit odd especially in this day and age? 7) Breakfast has a lot of options but at the same time is very limited: like a lot of bread and sweets, but no yogurt of any kind. There is cereal which I guess we are to put in milk instead. Cheese and ham, but no white meat option. There are no tags explaining what is what which would be helpful honestly. I’m guessing no gluten free options for those wanting… All in all, it’s not a bad place to stay. Not at all. But I wouldn’t call it more than average, and I’ve had average that were better honestly. While it looks like 5 stars, it ended up being an average 3 star stay for us. They do have a very nice pool, and that was the best thing about our stay.

Reservei um apartamento com dois quartos. No site, a foto mostra dois banheiros. Porém, eles só tem um apartamento com dois banheiros. O nosso, era um banheiro para dois quartos. O apartamento é velho, mal conservado, wifi nao pega, ar condicionado de parede, barulhento e mal-cheiroso. O staff é péssimo, pedi duas vezes para mudar de quarto e nem me responderam. Voltei na recepção, falei q pagaria para mudar p dois quartos e não deram resposta. Não recomendo, não volto e vou processar. Terrível.

O espaço interno do apartamento é grande e os serviços oferecidos são bons, com opção de piscina aquecida e academia. Os funcionários do hotel são simpáticos e atenciosos (pedi um cobertor extra e fui prontamente atendida). O café da manhã é razoável, sem muita variedade. A localização é muito boa, próximo da Av. Paulista. Entre as opções de hotel em SP esse possui um bom custo-benefício.

Ar condicionado de janela e velho. TV nao funcionava direito. Internet nao era boa. Porém, o pior de tudo foi eu ter esquecido meu fone de ouvido da samsung airdots2 no hotel e logo depois de ter saído liguei avisando do ocorrido e já não mais o encontraram e não demonstraram interesse nenhum em averiguar melhor. Tenho certeza que deixei no criado mudo ao lado da cama de casal. Tentei falar com a responsável pela limpeza e gerente do hotel e não consegui.