Four Seasons Ocean Courtyard Hotel Sanya anmeldelser
Four Seasons Ocean Courtyard Hotel Sanya
Da Zhenling Alley, Yuya Road, Sanya City, Hainan, P.R.C, Jiyang District, Sanya, Hainan, 572000, ChinaVis hoteloplysninger
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1 nat
Gæsteanmeldelser
9.2/10
Enestående
4163 anmeldelse
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Bekræftede anmeldelser
Placering9.3
Faciliteter9.1
Service9.3
Renlighed9.3
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Fantastisk swimmingpool(159)
Fremragende til børn(119)
Fantastisk havudsigt(102)
Tæt på stranden(58)
Har faciliteter til børn(50)
Negative anmeldelser(113)
Elina
Gæsteværelse - Bay (Dobbelt seng)
Overnattede i mar. 2025
Par
6 anmeldelse
8.0/10
Meget god
Slået op den 5. maj 2025
Very helpful and friendly staff. They offered free shuttle bus to the nearest beach. They upgraded our room without us asking for it. I am very satisfied with my stay .
Oversæt
Svar fra overnatningssted: 親愛滴客官您好,非常感謝您對酒店的支持,沒有得到您的全5分好評,我們心裏還是有點點的失落,可能是酒店還有做的不到位的地方,希望客官您下次的到來能給我們指出我們的不足,我們會努力做到更好,我們用心服務讓到店的每位客官都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!
Gæstebruger
Gæsteværelse - Havudsigt (Dobbelt seng)
Overnattede i mar. 2025
Par
2 anmeldelse
9.5/10
Vidunderligt
Slået op den 7. apr. 2025
Hotel is older, but in good location. Worth the money. I recommend room with ocean view, because you have private bathtub on balcony, with great view at the city and sea.
Oversæt
Svar fra overnatningssted: 尊敬的賓客,您好!酒店地處商圈內,這樣的位置給賓客吃、住、遊、娛、購提供了極大方便,而且酒店熱情的員工會為您的出行保駕護航,入住期間您有任何疑問都可以聯繫酒店前台同事,我們,以“家人愉悦的心情”至上。我們用最貼心的温暖服務去感動。希望能用我們不斷的努力贏得您下次5分的好評!歡迎您!
Hanadesu
Gæsteværelse - Haveudsigt (dobbelt seng)
Overnattede i feb. 2025
Solorejsende
4 anmeldelse
10.0/10
Enestående
Slået op den 30. mar. 2025
I received a complimentary upgrade by receptionist KK, which was a pleasant surprise. The receptionists were incredibly helpful and welcoming, making the check-in process smooth and enjoyable. The service was top-notch and very efficient. They truly value their guests' concerns and made me feel well taken care of throughout my stay. Highly recommend!
Oversæt
Svar fra overnatningssted: 不問歸期,不問來路,衹願在這美好時光裏,與您不期而遇。感謝您的贊贊推薦哦,看到您對我們服務的高分好評,我們真的好激動呀,誠摯感謝您再次選擇入住三亞四季海庭酒店。並用您寶貴的時間全方位點評,你的點評能給其他賓客提供幫助。能為您提供滿意舒心的服務,是我們的榮幸。把細節做到極致,為賓客送去驚喜!是我們的服務理念,秉承着“賓客至上”的宗旨。為每一位到來的賓朋提供更高品質的服務。期待您的下次海庭之旅,祝您生活愉快,幸福美滿!
Fahad Tufail
Gæsteværelse - Byudsigt (Dobbelt seng)
Overnattede i dec. 2024
Par
17 anmeldelse
10.0/10
Enestående
Slået op den 5. jan. 2025
It was one of the best Hotel Experiences we have had so far. We checked in Late night so were allowed to late check out, and Was given a free upgrade to Business Suite which was amazing. Thankyou to the kind gentleman. Breakfast Buffet is amazing with an open air sitting area to Enjoy the Morning with swimming pool. Would love to recommend people who are looking for a good hotel.
Oversæt
6/10
Svar fra overnatningssted: Dear guest, hello! It's really touching to see your thoughtful and meticulous comments. Bringing you a comfortable living environment and attentive service has always been our pursuit and effort. The hotel is located halfway up the mountain, facing the sea. The unique geographical location creates an excellent view. When night falls, the lights are dazzling, and the colorful lights blend into a beautiful scenery, making it an excellent place for you to check in as an internet celebrity.
Dylan JC
Sunshine Room - Bay (Double Bed)
Overnattede i jan. 2025
Par
31 anmeldelse
10.0/10
Enestående
Slået op den 18. feb. 2025
Great location, very spacious room, cleaning well done, good room service.
Oversæt
Svar fra overnatningssted: 親愛的客人,看到您如此用心細緻的點評真的是太感動啦。為您帶來舒適的入住環境和貼心的服務,是我們一直追求和努力的方向,酒店坐落半山腰上居山面海。毗鄰國際網球中心、遊艇碼頭,獨特的地理位置造就了其極佳的視野。每到夜幕來臨的時候燈火撩人,五彩斑斕的燈光融匯成一條美麗的風景線,是您網紅打卡的絕佳之地。我們會繼續努力用優質的服務招待每一位朋友為賓客朋友們營造一個賓至如歸的温馨環境,期待再會!小庭祝您一帆風順,幸福美滿!
C.Jones
Gæsteværelse - Havudsigt (Dobbelt seng)
Overnattede i nov. 2024
Par
4 anmeldelse
9.5/10
Vidunderligt
Slået op den 26. dec. 2024
We loved this quaint little place. Off the main shopping street so it’s a bit less busy but still close enough to make for easy access. Right on the beach which is both a good thing and potentially a slight issue for those wanting a place that is quiet at night. You will have to deal with the club music from a couple other beachside places who play loud music (albeit good and live) until 23:00 every night. The highlights for us would be the service which was incredibly nice and helpful. The resident dog was also a big highlight for us as she (Muo Muo) was so sweet. The rooms were spacious and clean, and the facilities were comfortable. I would definitely recommend this place to anyone who doesn’t have an issue with late night music.
Oversæt
Svar fra overnatningssted: Уважаемый гость, Здравствуйте, большое спасибо за вашу поддержку отеля, не получил все ваши 5 очков похвалы, наше сердце все еще немного потеряно, может быть, отель все еще не на месте, я надеюсь, что ваш следующий приезд может указать нам на наши недостатки, мы будем стараться сделать лучше, мы тщательно обслуживаем, чтобы каждый гость в магазине мог почувствовать тепло дома, надеюсь, наши услуги могут принести вам больше сюрпризов и прикосновений, с нетерпением ждем вашего следующего приезда!
Amanda Brilliant Lee
Gæsteværelse - Haveudsigt (2 senge)
Overnattede i mar. 2025
Par
36 anmeldelse
9.0/10
Fantastisk
Slået op den 3. apr. 2025
Old hotel but service ok
Oversæt
Svar fra overnatningssted: 尊敬的賓客,您好!酒店地處商圈內,這樣的位置給賓客吃、住、遊、娛、購提供了極大方便,而且酒店熱情的員工會為您的出行保駕護航,入住期間您有任何疑問都可以聯繫酒店前台同事,我們,以“家人愉悦的心情”至上。我們用最貼心的温暖服務去感動。希望能用我們不斷的努力贏得您下次5分的好評!歡迎您!
Tatiana
Sunshine Room - Bay (Double Bed)
Overnattede i okt. 2024
Familie
3 anmeldelse
10.0/10
Enestående
Slået op den 18. feb. 2025
Pros:
- Friendly & helpful staff: the reception desk managers are quick & obliging, will call a taxi for you & answer all the questions. And even though there's an evident problem with communicating in English, as only a couple of managers speak it, you will get the assistance with every issue asap, as the team uses translating apps. Same way there's always a safeguard at the pool from early morning till the late evening. The cooks & waiters do their best during the breakfast time & the buffet table is organized quite comfortable. And special thanks to the ladies responsible for housekeeping, they are real fairies. You don't see them, but everything is clean & shining every day.
- Ideal location: it took 22 minutes to get to the hotel from the airport by taxi & approximately the same time to get to Yalong bay. We needed just 11 minutes of walking to get to Dadonghai beach, 40 minutes of walking to get to Luhuitou scenic area & 15 minutes more to get from there to Xiaodunhai beach, but we like walking. If you don't - taxi or public transport will get you there muxh quicker.
- Public transport availability: there're bus stops of different bus routes close to the hotel & it's quite easy to get to Nanshan cultural park, Dongtian park, Yanoda rainforest area & many other sightseeings. Same way you can easily get to shopping malls in Sanya (Joy city, for eg.), Sanya romance park & so on
- Additional services: if you are not a fan of self-organized adventures, there's an excursion office in the lobby. We didn't use it, so can't say exactly what they suggest, but other tourists used it
- The food at breakfasts is a combination of local & European cuisines with a wide range of dishes, typical for buffets. You will never stay hungry & for sure will find something for your taste
- All of the facilities, including the restaurants, the pool, the sitting areas, same way as the hotel territory as a whole, were top tier. Neat, tidy & well maintained
- As for the room itself, it was quite comfortable for two persons: spacious, filled with light, decorated with wood, which made it look cozy & some kind of "aquarium" design. Yes, it's a bit "tired", but maintained in a good state
Cons:
- There's a gym, but it's really tiny: there's a treadmill, a cable machine, a stationary bicycle, a set of dumbells. As far as I can remember, there was also a rowing machine, but it didn't work. There was no abs wheel, or even one inclined bench or cardio stepper, same way there was no yoga mats. Just not much for girls( Actually I understand, why: for 7 days we saw just 1-2 persons a day using the gym, but still it's a good idea to have it for those, who care about their shape
- If you are a vegetarian, as one of us, be careful, while choosing dishes at the breakfast buffet: sometimes on the note tablet it's said, that it's baked vegetables, but there're pieces of baked meat or chicken within them. Just be attentive
- For us the main disappointment were some guests, who behaved quite impolite: smoked inside the elevators, though there was large notice reminding on prohibition to do that. Same way during the breakfasts some guests managed to create such a mess not only on the tables but around them. Have no idea, for what reason adult people throw food on the floor again and again, but it looks ridiculous. Anyway, good manners can't be bought & your behaviour in public places says much more about your personality. But thanks a lot once again to the restaurant staff, who makes all that mess disappear quickly
Anyway, the pros evidently overweighed the cons, so we can definitely recommend this hotel for staying in Dadonghai area
Oversæt
6/7
Svar fra overnatningssted: 卸下一路風塵,時光正好,伸個懶腰,給您家的舒適與安全,人生最好的旅行,來到陌生的城市,住上了温馨的酒店。尊敬的貴賓,你好!非常感謝您的入住和詳細點評。從字裡行間能看出您對酒店的喜愛和肯定,很開心能為您的旅行留下如此深刻的入住體驗,我們會繼續努力用優質的服務招待每一位朋友為賓客朋友們營造一個賓至如歸的温馨環境,再次感謝您的好評,海庭全體員工期待與您再會!祝您生活愉快。
Jamshed
Gæsteværelse - Haveudsigt (2 senge)
Overnattede i apr. 2025
Rejs med venner
3 anmeldelse
10.0/10
Enestående
Slået op den 10. maj 2025
Nice to stay here. Clean and pleasant environment. Delicious breakfast. Offered free upgrade to sea view. Very sweet staff especially Ms. Amumu and Ms. Laila. Highly recommend.
Oversæt
Svar fra overnatningssted: 不問歸期,不問來路,衹願在這美好時光裏,與您不期而遇。感謝您的贊贊推薦哦,看到您對我們服務的高分好評,我們真的好激動呀,誠摯感謝您選擇入住三亞四季海庭酒店。並用您寶貴的時間全方位點評,你的點評能給其他賓客提供幫助。能為您提供滿意舒心的服務,是我們的榮幸。把細節做到極致,為賓客送去驚喜!是我們的服務理念,秉承着“賓客至上”的宗旨。為每一位到來的賓朋提供更高品質的服務。期待您的下次海庭之旅,祝您生活愉快,幸福美滿!
Gæstebruger
Gæsteværelse - Haveudsigt (2 senge)
Overnattede i apr. 2025
Rejs med venner
6 anmeldelse
10.0/10
Enestående
Slået op den 7. maj 2025
It was a fantastic stay. The room was great. And I would like to thank Amuinu above all for his kindness.
Oversæt
Svar fra overnatningssted: 卸下一路風塵,時光正好,伸個懶腰,給您家的舒適與安全,人生最好的旅行,來到陌生的城市,住上了温馨的酒店。尊敬的貴賓,你好!非常感謝您的入住和詳細點評。從字裡行間能看出您對酒店的喜愛和肯定,很開心能為您的旅行留下如此深刻的入住體驗,我們會繼續努力用優質的服務招待每一位朋友為賓客朋友們營造一個賓至如歸的温馨環境,再次感謝您的好評,海庭全體員工期待與您再會!祝您生活愉快。
anne安灿
Gæsteværelse - Haveudsigt (dobbelt seng)
Overnattede i mar. 2025
Solorejsende
8 anmeldelse
9.0/10
Fantastisk
Slået op den 18. maj 2025
People are nice and accomodating. Location is great. However the hotel desperately needs renovations - the walls can't prevent even the smallest noise from next door room, the bay windows don't close completely. Overall ok for the price.
Oversæt
Svar fra overnatningssted: 尊敬的賓客,您好!感謝您光臨三亞四季海庭酒店,抱歉沒有帶給您完美的入住體驗,您提出的問題我們馬上整改,在住期間如有任何問題您可以隨時與我們聯繫,酒店賓客服務中心及前台同事24小時竭誠為您服務,我們期待您的再次光臨,祝您開心每一天!
Chen
Gæsteværelse - Haveudsigt (dobbelt seng)
Overnattede i mar. 2025
Par
3 anmeldelse
9.0/10
Fantastisk
Slået op den 15. maj 2025
This hotel has nice spacious rooms, and it is walking distance (~15 minutes) from Dadonghai beach. There’s a little convenience shop in the lobby and a nice pool which is open until late (11pm I believe). We had no problems checking in, it seems like they get a lot of foreigners here.
Oversæt
Svar fra overnatningssted: 尊敬的賓客,您好!酒店地處商圈內,這樣的位置給賓客吃、住、遊、娛、購提供了極大方便,而且酒店熱情的員工會為您的出行保駕護航,入住期間您有任何疑問都可以聯繫酒店前台同事,我們,以“家人愉悦的心情”至上。我們用最貼心的温暖服務去感動。希望能用我們不斷的努力贏得您下次5分的好評!歡迎您!
Raelie
Gæsteværelse - Haveudsigt (dobbelt seng)
Overnattede i mar. 2025
Par
3 anmeldelse
6.0/10
Slået op den 4. maj 2025
The smell of the room wasn’t great at all, it smelled like humidity… The room wasn’t very clean either. The fish spa was great but I believe the fish should be fed more than they are because they were eating each other at some point…
The restaurant was really hot (in temperature). Great variety of food for breakfast. For diner it was not very great, lack of choice.
Oversæt
Svar fra overnatningssted: 尊敬的客人: 感謝您選擇入住我們酒店並抽出時間分享您的入住體驗。您的反饋對我們至關重要,幫助我們不斷改進服務品質。關於您提到的房間問題,我們深表歉意。房間的潮濕氣味及清潔度未達標準,確實是我們工作的疏忽。我們已安排客房團隊檢查通風及除濕系統,並會加強清潔流程的細節管理,確保未來為每位客人提供清新舒適的入住環境。同時,非常感謝您對魚療體驗的認可!您提到的魚羣狀況我們非常重視,已反饋專業人員評估魚羣密度,力求在趣味體驗與生態健康間找到平衡。餐廳温度過高的問題,我們已着手優化用餐區域空調設備的通風系統,後續也會在客流高峯時段加強温度調控,提升用餐舒適度。此外,晚餐選擇不足讓您失望,我們深感抱歉。餐飲團隊正根據客人反饋調整菜單結構,未來會推出更豐富的菜品搭配,期待您再次體驗後給予我們新的建議。再次感謝您對早餐的肯定,您的支持是我們持續優化的動力。若您願意給我們彌補遺憾的機會,歡迎隨時聯繫我們,我們將誠摯為您安排專屬客房升級服務。期待您的再次光臨,讓我們為您呈現更完美的入住體驗!
Adil_nihao
Gæsteværelse - Bay (Dobbelt seng)
Overnattede i mar. 2025
Solorejsende
49 anmeldelse
8.5/10
Meget god
Slået op den 22. apr. 2025
A complete disappointment for such a high level hotel chain. The room was old and moldy. The breakfast was terrible and there was no western food choices.
Oversæt
Svar fra overnatningssted: 尊敬的貴賓:您好!衷心感謝您選擇入住我們酒店並抽出時間分享您的反饋。很抱歉此次入住未能達到您的預期,我們對此深感遺憾。關於您提及的房間狀態問題,我們高度重視並已反饋至客房及工程團隊,將立即安排全面檢查與深度清潔維護,確保設施設備及衞生品質符合品牌標準。對於早餐未能滿足您的需求,我們十分愧疚,目前正與餐飲團隊緊急調整菜單結構,在兼顧本地特色的同時豐富西式餐點選擇(如季節性導致部分食材受限,我們也將優化替代方案),力求為賓客提供更優質的用餐體驗。您的意見是我們改進的重要動力,若方便,懇請您通過私信提供預訂訊息或聯繫方式,我們將安排專人與您進一步溝通,誠摯希望能有機會彌補遺憾。期待未來能再次為您提供煥然一新的旅居體驗。小庭祝您順遂安康!
Artyom Babich
Gæsteværelse - Bay (Dobbelt seng)
Overnattede i sep. 2024
Solorejsende
3 anmeldelse
10.0/10
Enestående
Slået op den 8. jan. 2025
clean hotel with good breakfasts, but just a little old and far from the beach (15min by walk)
Oversæt
Svar fra overnatningssted: Уважаемые гости, здравствуйте! Спасибо, что решили остановиться в отеле Sanya Four Seasons. В то же время очень рад, что у вас есть идеальный опыт проживания в отеле, « тонкий, улыбающийся сервис» всегда был стандартом обслуживания нашего отеля, каждый из наших сотрудников хочет предоставить вам заботливое, удовлетворительное обслуживание, чтобы вы чувствовали себя как дома, еще раз спасибо за ваше признание, я надеюсь, что вы снова останетесь в отеле и желаете вам всего наилучшего!