Mangrove Tree Resort World Sanya Bay (Palm Kingdom Hotel)

Mangrove Tree Resort World Sanya Bay (Palm Kingdom Hotel) anmeldelser

Mangrove Tree Resort World Sanya Bay (Palm Kingdom Hotel)

No. 155 Fenghuang Road, Tianya District, Sanya, Hainan, 572000, ChinaVis hoteloplysninger
Mangrove Tree Resort World Sanya Bay (Palm Kingdom Hotel)
Mangrove Tree Resort World Sanya Bay (Palm Kingdom Hotel)Mangrove Tree Resort World Sanya Bay (Palm Kingdom Hotel)Mangrove Tree Resort World Sanya Bay (Palm Kingdom Hotel)
Tjek ledige værelser på dine rejsedatoer
Vi matcher prisen
1 nat

Gæsteanmeldelser

9.3/10
Enestående
3948 anmeldelse
Bekræftede anmeldelser
Placering9.3
Faciliteter9.2
Service9.4
Renlighed9.3
Filtrer efter:
Sortér efter:
Alle anmeldelser(3948)
Positive anmeldelser(3844)
Anmeldelser med billeder/video(1231)
Fremragende til børn(843)
Nemt at komme rundt(574)
Venligt personale i receptionen(527)
Tæt på lufthavn(100)
Har faciliteter til børn(80)
Familieaktiviteter tilgængelige(69)
Fantastisk swimmingpool(36)
Negative anmeldelser(104)
Alex Kut
Alazy Racing Driver Standard Room
Overnattede i mar. 2025
Familie
5 anmeldelse
10.0/10
Enestående
Slået op den 2. maj 2025
Huge area of hotels with pretty nive AquaPark and lot of other activities, such as pottery workshop, artist class, etc.
Oversæt
Svar fra overnatningssted: Dear guest, hello! Thank you for taking the time to give us an evaluation. It is an honor to receive your recognition, and at the same time, thank you for acknowledging Sanya Bay Mangrove Resort World. We will continue to strive to do better. Our hotel is committed to building a leisure and vacation center that allows guests to fully relax. The hotel not only has various unique guest rooms and restaurants with different flavors, but also has a series of vacation worlds that integrate entertainment and shopping, such as Amazon Jungle Water Park, Children's Adventure Kingdom, Cinema, Movie Workshop, International Luxury Shopping Center, etc. I hope your trip to the mangrove forest in Sanya Bay will give you and your family a wonderful memory. Thank you again for choosing to stay at our Palm Hotel. We sincerely welcome your arrival and look forward to your visit again!
Telmen
Palm Fairy Little Princess Standard Room
Overnattede i nov. 2024
Familie
7 anmeldelse
4.0/10
Slået op den 13. jan. 2025
very old and dirty, swimming pool closed, need renovation, water is cold and not clean, breakfast is average, water park is mostly some part not working.
Oversæt
Svar fra overnatningssted: Dear guest, hello! Thank you for choosing the Mangrove Hotel! The hotel attaches great importance to cleanliness and the hygiene of the garden area, and the relevant departments of the hotel will strengthen the training of hotel employees. Looking forward to your and your family's visit again, let us provide you with a wonderful vacation environment.
Gæstebruger
Prinsesse suite - 3 soveværelser
Overnattede i dec. 2024
Familie
11 anmeldelse
10.0/10
Enestående
Slået op den 10. jan. 2025
Street food and amazong water park is nice and softly
Oversæt
Svar fra overnatningssted: Dear guest, hello! Thank you for your trust in mangrove forests! Thank you even more for your generous praise and strong recommendation! Love is so hard to leave in the mangrove forest. The mangrove forest is your most beautiful and warm home in Sanya. Remember to come back often when you have time!
zula
Prinsesse suite - 3 soveværelser
Overnattede i dec. 2024
Familie
2 anmeldelse
7.5/10
Slået op den 23. jan. 2025
Hotel location and nice but everything was very old also the kids park, the room service was okay but no cleaning the floors for days! Breakfast was nice. There was a 1 kind stuff Yihe who helped us a lot.
Oversæt
Svar fra overnatningssted: 尊敬的賓客，您好! 非常感謝閣下的入住與分享，很抱歉給閣下帶來的不便體驗；希望閣下有機會嘗試我們不同風格的紅樹林客房定能給予您不同的入住體驗！紅樹林酒店期待您的再次光臨，祝您生活愉快！
Gæstebruger
Alazy Racing Driver Three-Bedroom Suite
Overnattede i dec. 2024
Familie
2 anmeldelse
7.0/10
Slået op den 17. feb. 2025
My sons who shared the room had rashes (bed bug bites) on the first night we stayed in the hotel. We reported it immediately so reception has changed the rooms for us. But the next day there was no new rashes but the ones that was already there have inflamed and we had to go to the hospital. I explained to the reception that we were going to hospital and we were going bill the hotel for hospital bill but manager refused to accommodate explaining that bed bugs can be found in grass and the next person who checked in didnot complain. This is when i was furious, not only they didnt do proper inspection to the room but also put the next guest in, when we clearly raised our concern regarding bed bug possibility.
Oversæt
Svar fra overnatningssted: 請接受來自紅樹林酒店最誠摯的問候，我們對您在店期間遇到的情況深表抱歉。關於您提 及的問題酒店非常重視，我們已向相關部門反饋您的點評，並跟進調查協調，找出不足 之處作出完善。誠邀您再次光臨！
Battulga G
Panda Suite - 3-Værelses
Overnattede i dec. 2024
Familie
6 anmeldelse
4.5/10
Slået op den 22. jan. 2025
I think it is good 3 star hotel. How does ut become 5 start, i don’t know
Oversæt
Svar fra overnatningssted: 尊敬的賓客您好！感謝您抽空與我們反饋您的意見,對您在店期間的不愉快體驗我們深表遺憾,,我們將積極整改,提高服務標準.希望我們能有榮幸在不久的將來再次為您提供我們最竭誠的服務。再次感謝你選擇入住我們酒店，我們衷心期待您的再次光臨！
Gæstebruger
Palm Fairy Little Princess Standard Room
Overnattede i dec. 2024
Familie
2 anmeldelse
4.0/10
Slået op den 24. jan. 2025
The staff didn't help with freezing the baby food.
Oversæt
Svar fra overnatningssted: 尊敬的賓客您好！感謝您抽空與我們反饋您的意見,對您在店期間的不愉快體驗我們深表遺憾,,我們將積極整改,提高服務標準.希望我們能有榮幸在不久的將來再次為您提供我們最竭誠的服務。再次感謝你選擇入住我們酒店，我們衷心期待您的再次光臨！
SC
Palm Fairy Little Princess 2-Bedroom Suite
Overnattede i jan. 2025
Familie
18 anmeldelse
8.0/10
Meget god
Slået op den 18. feb. 2025
very good service
Oversæt
Svar fra overnatningssted: 尊敬的賓客：您好！感謝您選擇紅樹林酒店！您的一句“服務一級棒”就如冬日裏的一股暖流，温暖了我們的心，感謝您的鼓勵，我們一定會做到更好爭取您下次完美的五分！祝：安好！
KOH SIONG BAN
Alazy Racing Driver Three-Bedroom Suite
Overnattede i mar. 2025
Familie
4 anmeldelse
8.0/10
Meget god
Slået op den 27. apr. 2025
Good service
Oversæt
Svar fra overnatningssted: 尊敬的賓客，您好！感謝您抽空給我們做出評價。很榮幸能收到您的肯定，同時感謝您對三亞灣紅樹林度假世界的認可，我們將不斷堅持做的更好。我們酒店致力於建造一個休閑度假中心，使住店客人能得到一個全身心的放鬆，酒店不僅有各種特色的客房和各種風味的餐館，同時還設有亞馬遜叢林水樂園，小童探險王國，電影院，電影工坊，國際奢侈品購物中心等一系列集娛樂和購物於一體的度假世界。希望三亞灣紅樹林之旅能給您和您的家人有一個美好的回憶，再次感謝你選擇入住我們棕櫚酒店，我們衷心的歡迎您的到來 期待您的再次光臨！
MRAZ
Little Painter Panda Warrior 2-Bedroom Suite
Overnattede i jul. 2022
Familie
13 anmeldelse
9.5/10
Vidunderligt
Slået op den 11. aug. 2022
Due to Covid-19 outbreak in Sanya I extended my stay here. In this difficult situation how different people in this resort is helping me I have no words to say thanks to them. The duty manager “Amber”, the restaurant manager “ Jimmy”, front desk manager from Kapok Tower “Jack” and the front desk manager of our Building “Liu Fengjiao” are continuously assisting me in all matters. Don’t know how long I have to stay more here but I’m very satisfied with their attitude andI highly appreciate their efforts and hard work in making our life easier here.
Oversæt
6/15
Svar fra overnatningssted: 尊敬的賓客，您好！感謝您抽空與我們反饋您的意見。很榮幸能收到您的肯定，同時感謝您對三亞灣紅樹林度假世界的認可，我們將不斷堅持做的更好。我們酒店致力於建造一個休閑度假中心，使住店客人能得到一個全身心的放鬆，酒店不僅有各種特色的客房和各種風味的餐館，同時還設有亞馬遜叢林水樂園，小童探險王國，電影院，電影工坊，國際奢侈品購物中心等一系列集娛樂和購物於一體的度假世界。希望三亞灣紅樹林之旅能給您和您的家人有一個美好的回憶，再次感謝你選擇入住我們酒店，我們衷心期待您的再次光臨！
Kosh
Little Painter Panda Warrior Standard Room
Overnattede i jul. 2022
Familie
10 anmeldelse
7.0/10
Slået op den 7. aug. 2022
Really big hotel but old . Friendly staff let us stay in bigger room . Breakfast is average Chinese breakfast. We are here during lockdown… everything is closed 🫠🫠🫠
Oversæt
Svar fra overnatningssted: 尊敬的賓客您好！感謝您抽空與我們反饋您的意見,對您在店期間的不愉快體驗我們深表遺憾,,我們將積極整改,提高服務標準.希望我們能有榮幸在不久的將來再次為您提供我們最竭誠的服務。再次感謝你選擇入住我們酒店，我們衷心期待您的再次光臨！
Traveling Trent
Palm Fairy Little Princess 2-Bedroom Suite
Overnattede i jun. 2022
Familie
23 anmeldelse
7.5/10
Slået op den 18. jul. 2022
Lovely big rooms with large balconies. Plenty of restaurants and shops to choose from. Free access to the water park and adventure playland great for kids! A shame the grounds are a little run down and still not back to 100% operational.
Oversæt
Svar fra overnatningssted: 尊敬的賓客您好！感謝您抽空與我們反饋您的意見,對您在店期間的不愉快體驗我們深表遺憾,,我們將積極整改,提高服務標準.希望我們能有榮幸在不久的將來再次為您提供我們最竭誠的服務。再次感謝你選擇入住我們酒店，我們衷心期待您的再次光臨！
Gæstebruger
Alazy Racing Driver 2-Bedroom Suite
Overnattede i apr. 2025
Familie
1 anmeldelse
10.0/10
Enestående
Slået op den 22. maj 2025
紅樹林很大，裏面有多家酒店，我住的棕櫚王國和大王棕，這兩個是一個集團，先帶小朋友住了親子酒店，房間是套房，兩個卧室，一個客廳，一個大床，兩個單人床，分別在兩個房間，誇張一點都可以帶爺爺奶奶或者姥姥姥爺了。個人覺得還挺好的，性價比有，酒店老一些，但是整體可以的，畢竟價格在呢，管家鳳嬌超級熱情，看到的時候就覺得很喜歡，很有幫助，據説是給攜程的客户專屬管家，很貼心，衹住了一天，因為寶貝還要去住上下鋪，有機會再來真的會考慮再入住，對了酒店不是海邊，離機場近，打車好像不到10元，酒店有接送，是固定時間。如果想去別的地方可以住在這裏再單獨去，裏面孩子玩的項目也ok的，畢竟遊樂場不是主業。
Oversæt
Svar fra overnatningssted: 尊敬的賓客，您好！感謝您抽空給我們做出評價。很榮幸能收到您的肯定，同時感謝您對三亞灣紅樹林度假世界的認可，我們將不斷堅持做的更好。我們酒店致力於建造一個休閑度假中心，使住店客人能得到一個全身心的放鬆，酒店不僅有各種特色的客房和各種風味的餐館，同時還設有亞馬遜叢林水樂園，小童探險王國，電影院，電影工坊，國際奢侈品購物中心等一系列集娛樂和購物於一體的度假世界。希望三亞灣紅樹林之旅能給您和您的家人有一個美好的回憶，再次感謝你選擇入住我們棕櫚酒店，我們衷心的歡迎您的到來 期待您的再次光臨！
Gæstebruger
Palm Fairy Little Princess Standard Room
Overnattede i apr. 2025
Familie
6 anmeldelse
10.0/10
Enestående
Slået op den 22. maj 2025
酒店環境好，房間乾淨，裝修可愛，小朋友滿心歡喜，設施齊全，管家鳳嬌人很好，很熱情，衹住了一天，下次有機會再來!前台辦理入住的女孩，特別特別温柔有禮，介紹了各種酒店環境設施情況，笑容温暖甜蜜，有素質又有温度的服務，超讚!酒店5星，服務超6⭐!
Oversæt
Svar fra overnatningssted: 尊敬的賓客，您好！感謝您抽空給我們做出評價。很榮幸能收到您的肯定，同時感謝您對三亞灣紅樹林度假世界的認可，我們將不斷堅持做的更好。我們酒店致力於建造一個休閑度假中心，使住店客人能得到一個全身心的放鬆，酒店不僅有各種特色的客房和各種風味的餐館，同時還設有亞馬遜叢林水樂園，小童探險王國，電影院，電影工坊，國際奢侈品購物中心等一系列集娛樂和購物於一體的度假世界。希望三亞灣紅樹林之旅能給您和您的家人有一個美好的回憶，再次感謝你選擇入住我們棕櫚酒店，我們衷心的歡迎您的到來 期待您的再次光臨！
Gæstebruger
Alazy Racing Driver Standard Room
Overnattede i apr. 2025
Familie
2 anmeldelse
10.0/10
Enestående
Slået op den 21. maj 2025
朋友推薦的紅樹林酒店，非常滿意，管家Anne服務很貼心。關鍵酒店乾淨整潔，沒有任何味道，周邊交通方便，夜市和景點都很方便。酒店早餐豐富多樣，中西結合，帶着孩子整日泡酒店也可以，水上樂園和棕櫚活動很多
Oversæt
Svar fra overnatningssted: 尊敬的賓客，您好！感謝您抽空給我們做出評價。很榮幸能收到您的肯定，同時感謝您對三亞灣紅樹林度假世界的認可，我們將不斷堅持做的更好。我們酒店致力於建造一個休閑度假中心，使住店客人能得到一個全身心的放鬆，酒店不僅有各種特色的客房和各種風味的餐館，同時還設有亞馬遜叢林水樂園，小童探險王國，電影院，電影工坊，國際奢侈品購物中心等一系列集娛樂和購物於一體的度假世界。希望三亞灣紅樹林之旅能給您和您的家人有一個美好的回憶，再次感謝你選擇入住我們棕櫚酒店，我們衷心的歡迎您的到來 期待您的再次光臨！