Mangrove Tree Resort World Sanya Bay (Palm Kingdom Hotel)

Mangrove Tree Resort World Sanya Bay (Palm Kingdom Hotel) anmeldelser

Mangrove Tree Resort World Sanya Bay (Palm Kingdom Hotel)

No. 155 Fenghuang Road, Tianya District, Sanya, Hainan, 572000, ChinaVis hoteloplysninger
Mangrove Tree Resort World Sanya Bay (Palm Kingdom Hotel)
Mangrove Tree Resort World Sanya Bay (Palm Kingdom Hotel)Mangrove Tree Resort World Sanya Bay (Palm Kingdom Hotel)Mangrove Tree Resort World Sanya Bay (Palm Kingdom Hotel)
Tjek ledige værelser på dine rejsedatoer
Vi matcher prisen
1 nat

Gæsteanmeldelser

9.3/10
Enestående
3874 anmeldelse
Bekræftede anmeldelser
Placering9.3
Faciliteter9.2
Service9.4
Renlighed9.3
Filtrer efter:
Sortér efter:
Alle anmeldelser(3874)
Positive anmeldelser(3770)
Anmeldelser med billeder/video(1202)
Fremragende til børn(880)
Nemt at komme rundt(574)
Venligt personale i receptionen(518)
Tæt på lufthavn(113)
Har faciliteter til børn(102)
Familieaktiviteter tilgængelige(70)
Fantastisk swimmingpool(39)
Negative anmeldelser(104)
Alex Kut
Alazy Racing Driver Standard Room
Overnattede i mar. 2025
Familie
4 anmeldelse
10.0/10
Enestående
Slået op den 2. maj 2025
Huge area of hotels with pretty nive AquaPark and lot of other activities, such as pottery workshop, artist class, etc.
Oversæt
Svar fra overnatningssted: Dear guest, hello! Thank you for taking the time to give us an evaluation. It is an honor to receive your recognition, and at the same time, thank you for acknowledging Sanya Bay Mangrove Resort World. We will continue to strive to do better. Our hotel is committed to building a leisure and vacation center that allows guests to fully relax. The hotel not only has various unique guest rooms and restaurants with different flavors, but also has a series of vacation worlds that integrate entertainment and shopping, such as Amazon Jungle Water Park, Children's Adventure Kingdom, Cinema, Movie Workshop, International Luxury Shopping Center, etc. I hope your trip to the mangrove forest in Sanya Bay will give you and your family a wonderful memory. Thank you again for choosing to stay at our Palm Hotel. We sincerely welcome your arrival and look forward to your visit again!
Telmen
Palm Fairy Little Princess Standard Room
Overnattede i nov. 2024
Familie
7 anmeldelse
4.0/10
Slået op den 13. jan. 2025
very old and dirty, swimming pool closed, need renovation, water is cold and not clean, breakfast is average, water park is mostly some part not working.
Oversæt
Svar fra overnatningssted: Dear guest, hello! Thank you for choosing the Mangrove Hotel! The hotel attaches great importance to cleanliness and the hygiene of the garden area, and the relevant departments of the hotel will strengthen the training of hotel employees. Looking forward to your and your family's visit again, let us provide you with a wonderful vacation environment.
Gæstebruger
Prinsesse suite - 3 soveværelser
Overnattede i dec. 2024
Familie
11 anmeldelse
10.0/10
Enestående
Slået op den 10. jan. 2025
Street food and amazong water park is nice and softly
Oversæt
Svar fra overnatningssted: Dear guest, hello! Thank you for your trust in mangrove forests! Thank you even more for your generous praise and strong recommendation! Love is so hard to leave in the mangrove forest. The mangrove forest is your most beautiful and warm home in Sanya. Remember to come back often when you have time!
zula
Prinsesse suite - 3 soveværelser
Overnattede i dec. 2024
Familie
2 anmeldelse
7.5/10
Slået op den 23. jan. 2025
Hotel location and nice but everything was very old also the kids park, the room service was okay but no cleaning the floors for days! Breakfast was nice. There was a 1 kind stuff Yihe who helped us a lot.
Oversæt
Svar fra overnatningssted: 尊敬的賓客，您好! 非常感謝閣下的入住與分享，很抱歉給閣下帶來的不便體驗；希望閣下有機會嘗試我們不同風格的紅樹林客房定能給予您不同的入住體驗！紅樹林酒店期待您的再次光臨，祝您生活愉快！
Gæstebruger
Alazy Racing Driver Three-Bedroom Suite
Overnattede i dec. 2024
Familie
2 anmeldelse
7.0/10
Slået op den 17. feb. 2025
My sons who shared the room had rashes (bed bug bites) on the first night we stayed in the hotel. We reported it immediately so reception has changed the rooms for us. But the next day there was no new rashes but the ones that was already there have inflamed and we had to go to the hospital. I explained to the reception that we were going to hospital and we were going bill the hotel for hospital bill but manager refused to accommodate explaining that bed bugs can be found in grass and the next person who checked in didnot complain. This is when i was furious, not only they didnt do proper inspection to the room but also put the next guest in, when we clearly raised our concern regarding bed bug possibility.
Oversæt
Svar fra overnatningssted: 請接受來自紅樹林酒店最誠摯的問候，我們對您在店期間遇到的情況深表抱歉。關於您提 及的問題酒店非常重視，我們已向相關部門反饋您的點評，並跟進調查協調，找出不足 之處作出完善。誠邀您再次光臨！
Battulga G
Panda Suite - 3-Værelses
Overnattede i dec. 2024
Familie
6 anmeldelse
4.5/10
Slået op den 22. jan. 2025
I think it is good 3 star hotel. How does ut become 5 start, i don’t know
Oversæt
Svar fra overnatningssted: 尊敬的賓客您好！感謝您抽空與我們反饋您的意見,對您在店期間的不愉快體驗我們深表遺憾,,我們將積極整改,提高服務標準.希望我們能有榮幸在不久的將來再次為您提供我們最竭誠的服務。再次感謝你選擇入住我們酒店，我們衷心期待您的再次光臨！
Gæstebruger
Palm Fairy Little Princess Standard Room
Overnattede i dec. 2024
Familie
2 anmeldelse
4.0/10
Slået op den 24. jan. 2025
The staff didn't help with freezing the baby food.
Oversæt
Svar fra overnatningssted: 尊敬的賓客您好！感謝您抽空與我們反饋您的意見,對您在店期間的不愉快體驗我們深表遺憾,,我們將積極整改,提高服務標準.希望我們能有榮幸在不久的將來再次為您提供我們最竭誠的服務。再次感謝你選擇入住我們酒店，我們衷心期待您的再次光臨！
SC
Palm Fairy Little Princess 2-Bedroom Suite
Overnattede i jan. 2025
Familie
15 anmeldelse
8.0/10
Meget god
Slået op den 18. feb. 2025
very good service
Oversæt
Svar fra overnatningssted: 尊敬的賓客：您好！感謝您選擇紅樹林酒店！您的一句“服務一級棒”就如冬日裏的一股暖流，温暖了我們的心，感謝您的鼓勵，我們一定會做到更好爭取您下次完美的五分！祝：安好！
KOH SIONG BAN
Alazy Racing Driver Three-Bedroom Suite
Overnattede i mar. 2025
Familie
3 anmeldelse
8.0/10
Meget god
Slået op den 27. apr. 2025
Good service
Oversæt
Svar fra overnatningssted: 尊敬的賓客，您好！感謝您抽空給我們做出評價。很榮幸能收到您的肯定，同時感謝您對三亞灣紅樹林度假世界的認可，我們將不斷堅持做的更好。我們酒店致力於建造一個休閑度假中心，使住店客人能得到一個全身心的放鬆，酒店不僅有各種特色的客房和各種風味的餐館，同時還設有亞馬遜叢林水樂園，小童探險王國，電影院，電影工坊，國際奢侈品購物中心等一系列集娛樂和購物於一體的度假世界。希望三亞灣紅樹林之旅能給您和您的家人有一個美好的回憶，再次感謝你選擇入住我們棕櫚酒店，我們衷心的歡迎您的到來 期待您的再次光臨！
MRAZ
Little Painter Panda Warrior 2-Bedroom Suite
Overnattede i jul. 2022
Familie
13 anmeldelse
9.5/10
Vidunderligt
Slået op den 11. aug. 2022
Due to Covid-19 outbreak in Sanya I extended my stay here. In this difficult situation how different people in this resort is helping me I have no words to say thanks to them. The duty manager “Amber”, the restaurant manager “ Jimmy”, front desk manager from Kapok Tower “Jack” and the front desk manager of our Building “Liu Fengjiao” are continuously assisting me in all matters. Don’t know how long I have to stay more here but I’m very satisfied with their attitude andI highly appreciate their efforts and hard work in making our life easier here.
Oversæt
6/15
Svar fra overnatningssted: 尊敬的賓客，您好！感謝您抽空與我們反饋您的意見。很榮幸能收到您的肯定，同時感謝您對三亞灣紅樹林度假世界的認可，我們將不斷堅持做的更好。我們酒店致力於建造一個休閑度假中心，使住店客人能得到一個全身心的放鬆，酒店不僅有各種特色的客房和各種風味的餐館，同時還設有亞馬遜叢林水樂園，小童探險王國，電影院，電影工坊，國際奢侈品購物中心等一系列集娛樂和購物於一體的度假世界。希望三亞灣紅樹林之旅能給您和您的家人有一個美好的回憶，再次感謝你選擇入住我們酒店，我們衷心期待您的再次光臨！
Kosh
Little Painter Panda Warrior Standard Room
Overnattede i jul. 2022
Familie
11 anmeldelse
7.0/10
Slået op den 7. aug. 2022
Really big hotel but old . Friendly staff let us stay in bigger room . Breakfast is average Chinese breakfast. We are here during lockdown… everything is closed 🫠🫠🫠
Oversæt
Svar fra overnatningssted: 尊敬的賓客您好！感謝您抽空與我們反饋您的意見,對您在店期間的不愉快體驗我們深表遺憾,,我們將積極整改,提高服務標準.希望我們能有榮幸在不久的將來再次為您提供我們最竭誠的服務。再次感謝你選擇入住我們酒店，我們衷心期待您的再次光臨！
Traveling Trent
Palm Fairy Little Princess 2-Bedroom Suite
Overnattede i jun. 2022
Familie
21 anmeldelse
7.5/10
Slået op den 18. jul. 2022
Lovely big rooms with large balconies. Plenty of restaurants and shops to choose from. Free access to the water park and adventure playland great for kids! A shame the grounds are a little run down and still not back to 100% operational.
Oversæt
Svar fra overnatningssted: 尊敬的賓客您好！感謝您抽空與我們反饋您的意見,對您在店期間的不愉快體驗我們深表遺憾,,我們將積極整改,提高服務標準.希望我們能有榮幸在不久的將來再次為您提供我們最竭誠的服務。再次感謝你選擇入住我們酒店，我們衷心期待您的再次光臨！
Gæstebruger
Palm Fairy Little Princess 2-Bedroom Suite
Overnattede i apr. 2025
Familie
2 anmeldelse
10.0/10
Enestående
Slået op den 3. maj 2025
地理位置絕佳，住宿還贈送水樂園和小童樂園的票，太划算了。管家鳳嬌人特別好，考慮到前後5天房型不一致，還在住宿安排允許的情況下幫我升級成一樣的房型，有空就會送水果過來。最後一天飛機很晚，也特意申請了延遲退房，整個過程非常非常滿意。 住宿條件確實比較老舊，也有燈光灰暗的現象，但是從客房服務的大姐，到送水果的小哥，人都特別好又有禮貌，就別要什麼自行車了。
Oversæt
Gæstebruger
Prinsesse suite - 3 soveværelser
Overnattede i mar. 2025
Familie
1 anmeldelse
10.0/10
Enestående
Slået op den 1. maj 2025
三亞之星性價比最高的酒店，有專屬管家anne，服務細緻貼心，酒店親子氛圍很濃，贈送的水樂園和室內遊樂園也很不錯，早餐時會有簡單的表演，給小朋友贈送禮物。最驚喜的是還有清補涼，可以根據自己的喜歡進行選擇。酒店附近有商城和美食街，出行和娛樂都很方便。
Oversæt
Svar fra overnatningssted: 尊敬的賓客，您好！非常感謝您的入住與讚賞！很高興能為您的出遊帶來美好的時光。 您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！歡迎您再回來體驗，祝生活愉快！
Gæstebruger
Palm Fairy Little Princess Standard Room
Overnattede i mar. 2025
Familie
1 anmeldelse
10.0/10
Enestående
Slået op den 27. apr. 2025
升級成了套房，非常適合親子出遊。網上都説評價比較差，但是真實體驗過發現，其實還是蠻超預期的。服務員服務都很棒，吃了一餐泰餐廳，估計人少，上菜服務和介紹都很棒，抱歉忘記主管的名字了，上菜小妹妹的姓很奇特就記下了，符小姐和盆小姐。 住就很超預期了，還送水上樂園兩張門票，娃玩得超級開心。期間小孩拖鞋出了意外，多謝黃偉vivi幫助解決，非常nice。下次有家庭聚會還會來。
Oversæt
Svar fra overnatningssted: 尊敬的賓客，您好！感謝您抽空給我們做出評價。很榮幸能收到您的肯定，同時感謝您對三亞灣紅樹林度假世界的認可，我們將不斷堅持做的更好。我們酒店致力於建造一個休閑度假中心，使住店客人能得到一個全身心的放鬆，酒店不僅有各種特色的客房和各種風味的餐館，同時還設有亞馬遜叢林水樂園，小童探險王國，電影院，電影工坊，國際奢侈品購物中心等一系列集娛樂和購物於一體的度假世界。希望三亞灣紅樹林之旅能給您和您的家人有一個美好的回憶，再次感謝你選擇入住我們棕櫚酒店，我們衷心的歡迎您的到來 期待您的再次光臨！