Grand Hyatt Sanya Haitang Bay Resort and Spa

The room is very spacious, and Max, the butler, provides excellent service. Every morning, she greets us warmly and asks if we need any additional items, always ready to fulfill our requests. The beach is not crowded, making it perfect for a relaxing vacation. The only minor issue is that the bathroom drain is a bit slow, so it would be great if that could be improved. We will definitely stay here again on our next visit!

My stay at the Junyue Hotel was truly unforgettable. The hotel rooms were exceptionally comfortable, and the surroundings were serene and beautiful. The hotel staff, especially the attentive butler Kobe, made me feel pampered from the moment I arrived. Although there were minor hiccups, the overall experience was delightful. I thoroughly enjoyed my time here and would highly recommend it to anyone seeking a luxurious and comfortable getaway.

Good service, very clean and tidy. Excellent environment and window view.

Excellent condition and the restaurant is perfect, location and environment excellent

During this trip to Sanya, I chose to stay at Grand Hyatt Hotel in Haitang Bay, Sanya, which was undoubtedly a very correct decision. As a senior travel enthusiast, I travel between business trips and vacations all year round, and have my own insights into the hotel's service quality and facility experience. Grand Hyatt Hotel left a deep impression on me. Whether it is the overall environment of the hotel or the meticulousness of the service staff, I have benefited a lot from this trip. First, let me talk about the hotel environment. Sanya Haitang Bay is located in the southeast of Sanya City and is one of the most beautiful bays in Sanya. The hotel is surrounded by mountains and sea, covering a vast area, surrounded by green trees and sunny. As soon as you walk into the hotel lobby, you can feel a comfortable and comfortable atmosphere. The lobby is decorated in elegant style, with the fresh atmosphere of citrus and sea breeze everywhere. The public areas of the hotel are designed in a simple and elegant manner, whether they are swimming pools, gyms, restaurants or bars. The room I stayed in was the Supreme Sea View Room, which was very spacious and bright, with floor-to-ceiling windows that offer views of the hotel's garden. The interior of the room is elegantly decorated, with exquisite furnishings, everything is available, the bathroom is spacious and bright, and is equipped with a separate bathtub and shower. Importantly, the bedding in the room was very comfortable and I slept very sweetly every night. In addition to excellent hardware facilities, the hotel's service is also excellent. Every service staff was enthusiastic and attentive, and left a deep impression on me without exception. May and Jasmine will take the initiative to ask me what I need, patiently answer my various questions, and ask me if I need anything else. The hotel can store my luggage so that I can hang out in the hotel with ease and pleasure. This kind of considerate service made me feel the warmth of being at home. Overall, the stay at Grand Hyatt Hotel in Sanya Haitang Bay was perfect. The beautiful environment, comfortable rooms, delicious dining and thoughtful service all made me praise it. I believe that as long as you choose to stay at Grand Hyatt Hotel, you will definitely have an unforgettable trip to Sanya like me. Next time I have the chance to come to Sanya again, I will definitely choose this hotel again and highly recommend it to my relatives and friends.

I recently stayed at the Grand HyattSanya Haitang Bay, and I must say that my experience was exceptional, largely due to the outstanding service provided by the front desk and the concierge. From the moment I arrived, the front desk staff greeted me with warm smiles and genuine hospitality. They made the check-in process incredibly smooth and efficient, ensuring that I felt welcomed and valued as a guest. Their professionalism and attention to detail were evident as they provided me with all the necessary information about the hotel amenities and local attractions.Assistant Front Office Manager May was kindly of my family. What impressed me the most was their willingness to go above and beyond to meet my needs. When I requested recommendations for restaurants and activities, they took the time to understand my preferences and offered personalized suggestions that greatly enhanced my stay. It's rare to find such knowledgeable and friendly staff who truly care about their guests' experiences. Additionally, the concierge team was equally remarkable. They were always available and ready to assist with any inquiries or requests I had. Whether it was arranging transportation, booking excursions, or providing insider tips on the best places to visit, they did so with enthusiasm and efficiency. Their local knowledge was invaluable, and I felt confident exploring the area thanks to their guidance. The level of service I received from both the front desk and the concierge truly made my stay memorable. It’s clear that the staff at the Hyatt Regency Sanya Haitang Bay are dedicated to providing exceptional service, creating a welcoming atmosphere that sets this hotel apart from others. In conclusion, I wholeheartedly recommend the Hyatt Regency Sanya Haitang Bay to anyone looking for a relaxing getaway with top-notch service. The front desk and concierge teams are a true asset to the hotel, and their commitment to excellence is commendable. I cannot wait to return and experience their hospitality