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Bekræftede anmeldelser
Placering8.7
Faciliteter8.2
Service8.7
Renlighed8.5
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Anonym bruger
Værelse med byudsigt
Overnattede i nov. 2022
Solorejsende
7 anmeldelse
8.0/10
Meget god
Slået op den 4. jan. 2023
Great location, executive reception service, but nobody speaks English and never smiles, breakfast is not delicious, better have a morning meal somewhere out; no swimming pool, it’s dry and dirty, the room is dark, no lights enough; if you don’t plan to spend plenty of your time in your suite, the place is for you, price is quite reasonable.
Oversæt
Svar fra overnatningssted: Thank you very much for your stay and comments on the hotel. We apologize for not being able to provide you with a satisfactory accommodation experience! Your valuable suggestions to us, we will take your suggestions as our next goal and focus, and constantly strengthen the details of daily management, to bring you a better detailed service experience. As for breakfast, we have been consulting our customers for their opinions and suggestions. We attach great importance to the customers' breakfast experience. If you have any need, please contact the restaurant director or manager to give your opinions on the dishes, we are committed to continuously improving our services. We sincerely look forward to your next visit to experience our progress---FJJJ
Cody Sk
Værelse med queensize-seng og udsigt til havet
Overnattede i jan. 2023
Solorejsende
61 anmeldelse
7.5/10
Slået op den 9. mar. 2023
Showers head was broken
Oversæt
Svar fra overnatningssted: Dear customers Hello! Thank you for choosing the Hawaii Sanya Hotel. During the stay of customers can be timely reflected to the front desk, the hotel 24 hours a day someone on duty, we will try to help you solve the problem as soon as possible, our Hotel is committed to providing you with a friendly and thoughtful check-in experience, and sincerely look forward to your visit again!---FJJ
Svar fra overnatningssted: 尊敬的顧客您好!感謝您選擇三亞夏威夷大酒店!非常抱歉給您帶來了一次不好的入住體驗,關於您提到房間有蚊子,由於三亞屬於熱帶地區,植被茂盛衍生的蚊蟲較多,酒店每週都會進行消殺滅蟲工作,我們接到您的反饋時也第一時間免費給您換房,感謝您的寶貴意見,您的寬容和理解是對我們工作的鼓舞和支持!真誠期待您的再次光臨!---FJJ
Svar fra overnatningssted: 尊敬的顧客您好!感謝您選擇三亞夏威夷大酒店。非常抱歉給您帶來了一次不好的入住體驗,顧客在住期間遇到相關問題可及時反映到前台,酒店24小時全天候有人值班,我們會第一時間儘可能的幫您解決問題,關於您提到的按金問題,我們衹是做個預授權,您退房後交還房卡按金立馬原路退回,您的寬容和理解就是對我們最大的支持和鼓舞,祝您生活愉快!---FJJ
Svar fra overnatningssted: 尊敬的顧客您好!非常感謝您的入住及對酒店的評價。未能給您帶來滿意的住宿體驗,我們深表歉意!酒店因開業時間較長,設備難免有點陳舊,為給您提供更加舒適的入住體驗,酒店硬件升級正在籌劃中,相信下次入住定能讓您感到滿意。酒店全體工作人員熱情期待您的再次光臨!---FJJ
Hefeigao
Værelse med byudsigt
Overnattede i feb. 2025
Andet
19 anmeldelse
10/10
Enestående
Slået op den 16. mar. 2025
房間寬敞,乾淨,海景房可以看到大東海,外觀大氣歐式風格。性價比高。
Oversæt
Svar fra overnatningssted: 尊敬的顧客您好! 感謝您選擇三亞夏威夷大酒店。我們始終相信好的口碑一定是從顧客最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!---FJJ