Hilton Sanya Yalong Bay Resort & Spa anmeldelser

I stayed at Hilton Sanya Yalong Bay Resort & Spa, expecting a high-quality experience from such a well-known brand, but overall, it didn’t quite meet my expectations. The resort is massive, and with so many guests staying at once, it often feels crowded—especially in common areas like the lobby and pool. The service was average at best, lacking the warmth and attentiveness you’d expect from a five-star resort. Another downside is that the hotel feels a little outdated, and while the rooms are spacious, they don’t quite have that modern, luxurious feel. The location is also inconvenient—there are no food stalls or shopping areas nearby, so unless you’re planning to dine in the hotel’s restaurants, you’re left with limited options. Overall, while the Hilton name brings certain expectations, this stay didn’t quite live up to them.

Nice hotel with many swimming pools and near the beach.  Kid Club well equipped with fun activities for children.  Unfortunately only 2 in-house restaurants but there’s plenty restaurants within walking distance offering local cuisine,  seafood and an outdoor food court.

Great location, beach was clear, comfortable room, big pool area. Loved the BBQ on the beach

Location was good, service not bad, breakfast not good not bad. I like to came back later.thank you.

Great hotel at Yalong bay with good amenities, good service, good cleaning and good looking, picture worthy swimming pools and environment. Rooms were big with good amount of space. Children enjoyed their time at heated pool and its surrounding white sands. Hotel beach can use more cleaning and can be better. Overall great stay!

Nice rest in Hilton Yalongwan as usual 👍

The first thing that attracted me to this hotel was the affordable prices compared to other nearby luxury hotels. It was definitely one of the better deals, and you get a very satisfactory stay in return. Everyone was very welcoming and helpful, including the front desk staff, bellhops, bartender, cleaning staff, waiters, and various other encountered staff (knowing a little Chinese helps). A staff member kept in contact with me through Wechat with its built-in translation tool, answering any questions, helping with any request, and making sure each day remained a satisfactory experience. I would like to give a special compliment to Zoey, the front desk staff member who was of great assistance; she deserves a promotion! Also, praise to the friendly and hardworking cleaning lady that is assigned to building 3, floor 5 (I don't know her name); she also deserves a bonus! The room itself is cozy, comfortable, and clean. Room service is smooth, it is very convenient to take care of any living necessities, and the pools and beach are a short walk away. There are no complaints that I have in regard to my stay. My biggest highlight is definitely the big bathtub! My only suggestion would be a single foldable lounge chair for the balcony, allowing for a person to lay down outside or for sunbathing, so it is not needed to always go to the public sunbathing areas.

once in advance it could be perfect if one don’t book a sea view room and expect to enjoy this view sitting on the balcony 😢pls see the pictures like a tge great wall) The place and facilities are nice, breakfast excellent and the dishes of the chinese restaurant is incredible delicious, 😋the spa massage very professional (buy a coupon is recommend) 🧐the staff mainly does not speaking english a lot of information are in Russian, the complaints are about some strange rules for smoking, some persons it’s permitted others not, to take a glass from restaurant to the lobby is not allowed and so on, okay this is not a big deal but it would be easier to enjoy if the rules are better clear. finally don’t play the pick up a puppet the arms too weak at all to take out a puppet finally not really what we expected from Hilton any way thanks to the staff all from trainee to manager take care for our needs

A great hotel with excellent facilities for couples and families. The pool area is beautiful and easy access to the beach. The resort is picturesque with lush greenery, a well equipped gym and spa. The rooms are spacious and the food is very good. The only downside was that poolside ordering of food took a while (45mins for some fries) and some poolside seating doesn’t have QR codes for scanning to order. Would definitely stay again!

I checked in and in 15 minutes I checked out and book another hotel. The room and services are scarily bad.

It took days before my laundry was returned. I also needed to pay before returning the laundry. Lights on the balcony go of at 2230. Sitting outside and reading a book without light. No body speaks proper English.

Always amazing hotel, came here already for the third time in last two years. Most beautiful garden and pool area I have seen so far.

Very good stay with heated pool

Amazing resort and location. We had a great time here. The amenities are excellent. The staff were friendly and helpful. They made check-in and check-out smooth, assured with luggage, and providing information. Breakfast was delicious and the restaurant onsite were tasty. Just a short 10 minute walk up the street there was canteen with shaokao, seafood, many other delicious cuisine indoor and outdoor. They also have a dessert station in the lobby that had Häagen-Dazs ice cream. The private beach access was easy and accessible from our room. They even do night BBQ event with live music. This place is perfect for the family and couples. I highly recommend and would definitely stay here again.