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Bekræftede anmeldelser
Placering9.4
Faciliteter9.2
Service9.4
Renlighed9.4
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Alle anmeldelser(11776)
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Negative anmeldelser(306)
MCWC
Superior-dobbeltværelse
Overnattede i mar. 2025
Par
3 anmeldelse
9.0/10
Fantastisk
Slået op den 10. apr. 2025
I enjoy my time in Harman Hotel. Thank you to all the hotel staffs great services. 🙏🏼
Oversæt
Svar fra overnatningssted: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造五星級水準,期待下一次的出行,我們能為您創造更加完美服務。
wong wc
Superior Room (2 Beds)
Overnattede i feb. 2025
Familie
11 anmeldelse
10.0/10
Enestående
Slået op den 4. apr. 2025
Location and service is good . Pool side staff need to be more friendly to kids .
Oversæt
Svar fra overnatningssted: 尊敬的賓客: 您好!感謝您對我們的全五分評價,我們會帶着您的鼓勵和支持 繼續努力, 相信我們一定會做的更好! 感謝一直的支持! 祝順安!
Gæstebruger
Sea-view Sunshine Double Room
Overnattede i jan. 2025
Familie
1 anmeldelse
9.5/10
Vidunderligt
Slået op den 17. feb. 2025
This hotel location was very nice very clean very good service
Too much Russian people in this hotel and location
The good restaurants like dolphin restaurant near to this hotel
This is my first time in traveling didn't want back to home 😂🫠
Oversæt
Svar fra overnatningssted: Dear guests, hello. Thank you for your recognition of us. Every little need of our guests is the direction we sincerely strive for. We will definitely work harder to create a five - star standard. Looking forward to your next trip, we hope to create more perfect services for you.
Gæstebruger
Deluxe Sea-view Room
Overnattede i nov. 2024
Solorejsende
5 anmeldelse
10.0/10
Enestående
Slået op den 2. jan. 2025
Very good overall. Renovated interior. Right next to the mall with restaurants and shops.
Beach within 5 mins.
Oversæt
Svar fra overnatningssted: Dear guests, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard. We look forward to our next trip and we can create more perfect services for you.
Michele Cristine Marques
Sea-view Sunshine Double Room
Overnattede i jan. 2025
Par
9 anmeldelse
10.0/10
Enestående
Slået op den 13. feb. 2025
I’ve stayed at Harlan 5 times already. It’s my favorite spot in Sanya!
Oversæt
Svar fra overnatningssted: Dear guests, hello. Thank you for your recognition of us. Every little need of our guests is the direction we sincerely strive for. We will definitely work harder to create a five - star standard. Looking forward to your next trip, we hope to create more perfect services for you.
Светлана
Sea-view Sunshine Double Room
Overnattede i feb. 2025
Solorejsende
3 anmeldelse
9.5/10
Vidunderligt
Slået op den 15. mar. 2025
Good hotel, perfect see view, perfect breakfast!
Oversæt
Svar fra overnatningssted: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造五星級水準,期待下一次的出行,我們能為您創造更加完美服務。
SethToh
Harbor Family Triple Room
Overnattede i dec. 2024
Familie
8 anmeldelse
10.0/10
Enestående
Slået op den 9. jan. 2025
Lots of food options around! Walkable distance to the beach!
Oversæt
Svar fra overnatningssted: Dear guests, hello. Thank you for your recognition of us. Every little need of our guests is the direction we sincerely strive for. We will definitely work harder to create a five - star standard. Looking forward to your next trip, we hope to create more perfect services for you.
Kunstrid
Superior-dobbeltværelse
Overnattede i nov. 2024
Par
15 anmeldelse
10.0/10
Enestående
Slået op den 15. jan. 2025
Good location close to the beach
Oversæt
Svar fra overnatningssted: Dear guests, hello. Thank you for your recognition of us. Every little need of our guests is the direction we sincerely strive for. We will definitely work harder to create a five - star standard. Looking forward to your next trip, we hope to create more perfect services for you.
nikifew
Sea-view Sunshine Double Room
Overnattede i jul. 2024
Par
14 anmeldelse
10.0/10
Enestående
Slået op den 4. sep. 2024
Stayed 4 days in a hotel. The hotel is located nearby the biggest shopping mall in dadunhai area, which provides a big number of attractions inside, fine dining and shopping.
Dadunhai beach is okay with well developed infrastructure.
Breakfast is perfect with a huge amounts of dishes both European, Russian and Chinese cuisine.
Oversæt
Svar fra overnatningssted: Thank you so much for your endorsement and suggestions! Our team is committed to providing a first-class stay and is happy to know how you feel during the breakfast portion. Thank you for your appreciation of the mall and beach location as we continue to optimize facilities and services to ensure that every guest enjoys the perfect vacation. For future visitors, we will continue to pay attention to and improve any possible shortcomings. Looking forward to your visit again and sharing more wonderful memories with us!
Henish Khatri
Superior Room (2 Beds)
Overnattede i okt. 2024
Par
4 anmeldelse
10.0/10
Enestående
Slået op den 28. jan. 2025
Best place to stay in Sanya with great view! 🥂
Oversæt
Svar fra overnatningssted: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造五星級水準,期待下一次的出行,我們能為您創造更加完美服務。
Philippe de Manny
Sea-view Sunshine Double Room
Overnattede i jul. 2024
Solorejsende
1 anmeldelse
5.5/10
Slået op den 6. sep. 2024
Not recommended if you do not speak Mandarin or Russian. Apart from one gentleman who spoke English at the reception there is zero communication with staff or even travel agent for excursions. Outside the city is beautiful but not much to see or do after 2 days. Strangely communication outside the hotel in places such as the beach club or the dolphin pub was so much easier also if you want a good coffee avoid the hotel just across the road to the little surf coffee shot fantastic people and great coffee.. Really Arman got to do something for non Russian customers who might come more often if they feel welcome. As for the food and drinks I rather not say anything as nothing nice can be said. Sorry but quite a disappointing stay.
Oversæt
Svar fra overnatningssted: We are very sorry for your disappointment with our stay at our hotel, which we deeply regret. We are committed to providing every guest with an excellent service experience and sincerely thank you for your valuable comments and feelings. Take immediate action to provide more support and communication channels for non-Russian customers and create a friendly environment. In view of the poor catering experience you mentioned, we will conduct in-depth examination and improvement of food and beverage services, and strive to meet the needs of different guests in terms of taste and quality. In addition, we will strengthen the training of the hotel team to ensure that employees can better understand and respond to the needs of each guest in reception and service. Given the outstanding quality of food and coffee at the Little Surf Cafe you mentioned, we will build on its success by partnering with the cafe and possibly inviting it to offer additional dining options to our guests to add variety and enrich your culinary experience at the hotel. For the good communication experience between the beach club and the dolphin bar, we are also studying how to further optimize the cooperation and communication between the formats inside and outside the hotel, so as to ensure that every corner can become an ideal place for guests to enjoy socializing and relaxing. Once again, thank you for your important feedback, which we will see as a valuable opportunity to improve our service quality and strengthen our team's capabilities. Looking forward to future opportunities to provide you with a stay experience that exceeds expectations.
Duane Jeffrey
Guestroom - Sea-View
Overnattede i jul. 2024
Solorejsende
10 anmeldelse
9.0/10
Fantastisk
Slået op den 15. aug. 2024
The view is partially very beautiful (except for the extremely ugly buildings below and around the hotel).
The location isn't directly on the beach but it's very close. Very nice location. It's close to all the shops as well.
The facilities are nice, however, the bath robes I had were extremely worn, frayed and haggard. I definitely would not keep it in any hotel. The TV and bedside light were broken. These things should be easy to fix? I was in one of the more expensive rooms. This is just negligence and easily avoidable by the hotel. Customer service is very delightful. They did offer me free snacks and drinks upon arriving, in order to give more time to prepare the room.
The snacks and fruit are in the photo. That was nice.
I also came back to the hotel one day to find a birthday cake in my room. Quite delicious and very thoughtful. I really appreciated that. Very good gesture, thank you!
If the price was cheaper I would go there again.
However, there are better hotels around for this price.
Still, it's very nice.
Oversæt
Svar fra overnatningssted: Dear guests, thank you for choosing Harman Resort Hotel. After reading your comments, we are very sorry, because the hardware did not meet your expectations. We hope that we can make up for the shortcomings in hardware by improving the service quality. We also sincerely invite you to have the opportunity to visit again next time and see the changes in the hotel!
Arthur Kalantaryan
Superior Room (2 Beds)
Overnattede i jul. 2024
Rejs med venner
20 anmeldelse
10.0/10
Enestående
Slået op den 6. aug. 2024
The hotel room was clean and neat. The staff there was nice and helpful . The location was good, close to the beach , close to many restaurants and bars .
Oversæt
Svar fra overnatningssted: Thank you very much for your good comments on us, we are very pleased! Your satisfaction is our greatest pursuit. In order to continue to maintain this service, we will continue to pay attention to and improve the service quality to ensure that every resident can enjoy a clean and warm environment and friendly and professional service. At the same time, we will also strengthen our ties with surrounding restaurants and bars to provide you with more food and wine experiences. If you have other feedback or need any help, feel free to let us know. Thank you again for your support and look forward to your next visit!
Aaliya_13
Sea-view Sunshine Double Room
Overnattede i jun. 2024
Solorejsende
26 anmeldelse
9.5/10
Vidunderligt
Slået op den 27. jul. 2024
The location is spot on. Right on the end of the Dadonghai stretch. Prime location to start a good beach walk.
The breakfast until 13:30 is a perfect and they have a great variety. Suitable for westerners.
Very family friendly which for me as a downfall but for obvious reasons can be seen as a plus.
The gym was well equipped and the infinity pool was kept warm which was nice. The staff was very helpful. I initially booked for 5 nights and prolonged to 7.
You get your money’s worth out of this one. The view from the room was spectacular and so was the bath tub.
No privacy in the bathroom if you’re sharing though and no hooks to hang towels and robes.
Oversæt
Svar fra overnatningssted: Dear guest, Thank you so much for your positive review of the hotel, especially the high recognition of the location, breakfast, gym, pool, staff and room facilities. We are pleased that these aspects can meet your needs and make you feel satisfied while walking on the sea and enjoying a peaceful time. We understand some of your concerns regarding the shared bathroom setup and deeply apologize for our failure to fully provide the personal privacy space you expected. The issue you mentioned is a very important point in improving the space, and we've started looking at adding privacy features in the bathroom, such as hooks for hanging towels and robes. Regarding the choice of initial reservation and subsequent extension of stay, it must also reflect your satisfaction with our services in other aspects, which we are deeply honored. We promise that bathroom facilities will be upgraded to ensure improved comfort for all future guests. Thank you again for your feedback, if you have any other suggestions or needs, please feel free to contact us, we will be happy to serve you. I wish you a happy life! Hotel Team
노인호
Superior-dobbeltværelse
Overnattede i nov. 2024
Familie
3 anmeldelse
7.0/10
Slået op den 2. jan. 2025
This is one of Sanya's traditional accommodations.
It is conveniently connected to the Pineapple Mall.
Facilities are average, but
Breakfast is excellent.
Oversæt
Svar fra overnatningssted: Dear guests, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard. We look forward to our next trip and we can create more perfect services for you.