Capella Tufu Bay, Hainan anmeldelser

I had a truly wonderful experience during my stay, and one of the highlights was the impeccable service provided by our butler, Joe. From the moment we arrived, Joe made us feel incredibly welcomed and taken care of. He was attentive without being intrusive, always anticipating our needs and offering help before we even had to ask. Thanks to Joe, this trip felt seamless and relaxing from beginning to end. I can’t thank him enough for his kindness and dedication. Highly recommend this hotel to anyone looking for outstanding service and a truly memorable experience.

Excellent service! The hotel thoughtfully upgraded our room and even provided a cake and a little star plush toy. Since we liked them, the hotel also gifted us beach slippers. At 6 PM, during the evening ceremony, the staff warmly introduced various wines and the special cocktail of the day. At 8:30 AM, the morning ceremony featured a professional performer who awakened our day with a Tai Chi session.

Beautiful pool, breakfast was amazing, service was slow and unhelpful in general

Very nice hotel and Daisy was so helpful, good experience 👍

Everything is great. Location is remote from city center. But close to linshui, which is nice

Thank you Victor for the great service. Great breakfast, cleanliness, beautiful room and resort. Will definitely be back.

The hotel is nice but not as nice as expected. We stayed in the normal room. The room is big and Well equipped. But the details are not perfect . The room/furniture can get some renovation, cleaning. You don’t have a lot of choice for the soft drinks inside the room. The area around the hotel is not very busy. Taxi from the costs a lot. You can‘t swim in the ocean. Service was very Good. But the baggy car are not available very often. The best is the breakfast. It was very good. Good quality and everything you want.

It was a third time staying in Capella. This time with kids and it was great! It’s definitely the best hotel in the Sanya. We have a special requests for baby’s food and baby’s arrangements in the room, stuff was very helpful and nice. Special thanks to culturist manager Andrei, he was doing all the arrangements for us from check in to check out, was replying immediately on the messages. High end service. We definitely gonna come back

First time staying with Capella Tufu Bay. Excellent customer service. Check in was smooth, room service was good. Special thanks to Andrei for helping me arrange flowers, champagne and cake for my loved one’s birthday. I’ll definitely be staying with them again.

Good service, free room upgrade, free birthday cake and red wine, recommend

Capella Culturist Tufu Bay

Nice hotel and good management

JENNY

Amazing