JW Marriott Hotel Sanya Dadonghai Bay

Special thanks to Kazakov for going above and beyond to solve our problem and making our stay so comfortable and enjoyable! Your professionalism, kindness, and dedication to excellent service did not go unnoticed. We are truly grateful for your assistance and highly appreciate the effort you put into ensuring everything was perfect for us. Thank you for making our experience so memorable!

This hotel was amazing. When I arrived the conceirge came to collect our suitcase, and I thaught that this gesture was excellent. Checking in was quick and smoothly done. How could forget to highlight hotel manager called "Sweet" she was fabulous and professional, she made me wanting to extend my stay at this hotel immediately. Sweet is very sweet indeed, she is just like her name. People, when you book this hotel, just let Manager Sweet take care of you. You not regret it. Beach is nearby as well but not from the property, walking distance away. Omg there is more, the lobby area is gorgeously arranged, there is an amazing play area for kids, the room I stayed in had everything I needed to make my stay comfortable. The only issue I had was the pool water which what frigid. The hotel should consider heating a section of the pool. Overall, 5 stars rating for this hotel and Manager Sweet, thank you very much. Well done.

The JW Marriott Hotel Sanya is truly an exceptional place to stay. The hotel's location is superb, offering breathtaking views of the mountains and the sea. The rooms are spacious, elegantly decorated, and extremely comfortable. The service is top-notch. The staff is friendly, professional, and always ready to assist with any request. The facilities are excellent, including a beautiful swimming pool and a well-equipped fitness center. The dining options are diverse and delicious. Overall, I highly recommend this hotel and would definitely stay here again. Five stars!I would like to give a five-star review to the staff member KAZAKOV at JW Marriott Hotel Sanya . KAZAKOV is extremely professional and friendly. His service is impeccable. Whenever I had a question or needed assistance, he was always there with a smile on his face and ready to help. He made my stay at the hotel truly memorable. His attention to detail and dedication to ensuring guests have a wonderful experience is truly remarkable. Thank you, KAZAKOV! You are an asset to the hotel. Five stars all the way!

I am very satisfied with the hotel service and environment. Especially, I am especially grateful for the careful consideration of KAZAKOV who took care of my family exclusively. I would like to visit again next time.

Our trip to Sanya turned out to be absolutely amazing and one of the reasons was this hotel. Everything from check in to check out was perfect. While the staff couldn't speak English, they never hesitated to solve the problem. The front desk person who checked us in, Ricky, was super helpful in explaining everything and answering my countless questions. He was kind enough to give me his WeChat so I could bother him anytime I wanted and he didn't disappoint. When we were tired of beach or just wanted to be lazy, the pool served a great place to go. And not to mention gym and games that kept us occupied in the non-beach time. The only thing I wish that was missing in the room was the lack of sunlight. Our clothes couldn't dry. But we carried extra set of swim wear so it wasn't a big deal. The hotel's location, breakfast, concierge's tips and overall service, everything was top notch and we had a wonderful time.

Beautiful hotel, super friendly staff, amazing breakfast and many activities for the kids. Beautiful view