Nefeles Luxury Suites

Very good hotel, the customer service is amazing, the suite on the rooftop is fantastic. I’m in love with this hotel.

The hotel seemed really good on paper and its price made us believe that the place, view/location, and service will be immaculate, but when we arrived we quickly realised how the place isn’t what we expected. Upon arriving, there are hair and dusts on the floor, and even some lashes around the bed area, hence we are quite disappointed with its cleanliness. We were there for 4 nights and the breakfast service was never on time. We wanted the breakfast to come at 10:00 but they came knocking at 8:30 while we were still asleep. We also had to ask for things a lot of times (eg: replenishing water and tissues), as we weren’t given enough everyday. And when we ask for things we had to wait for quite a while and sometimes the staff forget about it as well, which is quite annoying when that happens almost everytime. The room that we got also had a poor design, we had two rooms and the ceiling of the second floor room is really low and you can’t stand up straight (especially for men). And there are some funny barriers in weird places where we kept bumping ourselves. The best part of the hotel would have to be the view and the location, and the fact that we didn’t have to buy water ourselves are the main benefits. But with this price, we definitely expected more. Overall, it is not a really bad stay, as it is true that you will have all you need here, but with this price, we feel we could have had a much better experience and less frustrations if the hotel attend more to the details.

酒店地理位置很好，房間看出去的景觀很美！工作人員很友善，早餐也還不錯。 但淋浴間的淋浴頭水流比較小，熱水也要放很久才有。而且在我們入住期間還停了2次電

真的很棒 前台耐心很好 服務生也很熱情 風景更棒 早餐自由選擇 送到房間 nice 強烈推薦 最重要很安靜 床品也很舒服

酒店位置很好，fira鎮鬧中取靜的位置，周邊餐廳超市很方便，酒店附近也有免費停車場。房間有私人泡池，懸崖海景，特別適合看日落。早餐定製送到房間，很美好的體驗。

特別好～～在地震中，度過了難忘的一天～～一開門，美景真的讓人難忘