Gæstebruger
17. juli 2024
Not for us...booked and paid for three nights stayed for one. Positives the views - fabulous! most of the staff (except the male receptionist/waiter who was most unsympathetic to our situation). the welcoming owner and his son the warm and informative welcome the very lovely village however due to significant negatives the hotel was not for us. Negatives After travelling the Cyclades Islands for 3 weeks we decided to book a quintessential romantic Santorini white and blue villa style hotel for our last three days. The photos of the hotel were exactly what we wanted. However our room was seperate from the hotel in a new annex and not the pretty white washed accommodation. We were transported by car as it was down a quite steep hill, away from the main hotel. Our superior suite was a terracotta maisonette with a pathway running right in front of the window, which was used regularly by guests and staff, allowing absolutely no privacy for the planned 'romantic' last three days of our wonderful Greek holiday. Hugely disappointing. I returned to reception and spoke to a quite unhelpful and unsympathetic guy covering reception about a move to somewhere with more privacy or perhaps a partial refund. He gave a firm no - explaining it was a superior suite - the hotel had provided what we requested. I explained about the lack of privacy but to no avail so we decided to try to relax and go for lunch. The food at the pool was very slow, too slow and the quality was poor. Perhaps we've been spoilt travelling the islands but the food quality here was nothing like what we'd experienced to date, including at other pool bars. Yes, as the helpful lady explained, it was pool snacks but in the evening the restaurant food wasn't good quality either. Prawn saganaki is my favourite Greek dish but not at this resturant! The final straw was the noise during the night - very poor soundproofing - we could hear our neighbours' talking until 3am. We had very little sleep. Shattered, we stayed for breakfast (which was lovely) and left with nowhere else to stay. We wanted privacy, quiet rest and whitewashed Santorini but sadly didn't find it here. We'd go back to Akrotiri, it is a very peaceful and relaxing village, but not the Kalestesia Suites. Sadly, a costly mistake as the suite was not for us and we had to book alternative accommodation at our cost. Disappoint end to an amazing three weeks in Greece.
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