El Embajador, a Royal Hideaway Hotel

El Embajador, a Royal Hideaway Hotel anmeldelser

El Embajador, a Royal Hideaway Hotel

Av. Sarasota 65, Bella Vista, Santo Domingo, National District, Dominican RepublicVis hoteloplysninger
El Embajador, a Royal Hideaway Hotel
El Embajador, a Royal Hideaway HotelEl Embajador, a Royal Hideaway HotelEl Embajador, a Royal Hideaway Hotel
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Gæsteanmeldelser

4.5/5
Fantastisk
111 anmeldelse
Bekræftede anmeldelser
Placering4.5
Faciliteter4.5
Service4.5
Renlighed4.5
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Alle anmeldelser(111)
Positive anmeldelser(11)
Anmeldelser med billeder/video(4)
Gæstebruger
Overnattede i maj 2022
Familie
1 anmeldelse
4.2/5
Meget god
Slået op den 8. jun. 2022
The hotel is beautiful and this is our 6th visit but the reception staff are appalling. They have zero customer service tranining and are rude and nearly everyone we spoke to at the pool informed us they had the same issue. The problem is management have been aware of this for a long time but still ignore their customers and with my latest complaint I was informed that the Hotel Manager was angry with me for making the complaint which is sad. They also couldn't find our booking which cost a few hours of messing around with the management staff who are quite incompetent.
Oversæt
Svar fra overnatningssted: Thank you for your feedback. We're pleased to hear that you find the hotel beautiful and that you've returned for multiple visits. However, we deeply regret the issues you encountered with our reception staff and management. Your comments about customer service and booking difficulties are concerning, and we will address these matters with our team to improve our service. We sincerely apologize for any inconvenience caused and appreciate your patience. Your experience is important to us, and we hope to have the opportunity to better serve you in the future.
Antonio Solomon
Overnattede i nov. 2021
Forretningsrejsende
29 anmeldelse
4.7/5
Vidunderligt
Slået op den 26. nov. 2021
Yes,It is great hotel I stay Royal Suit Experice is great
Oversæt
Svar fra overnatningssted: Thank you for your positive review! We’re delighted to hear that you enjoyed your stay and the Royal Suite experience. We appreciate your feedback and hope to welcome you back for another excellent stay in the future.
Gæstebruger
Executive Junior Suite 1 King Size Seng
Overnattede i okt. 2024
Forretningsrejsende
26 anmeldelse
5.0/5
Enestående
Slået op den 12. okt. 2024
非常高檔，歐式風格，算是這裏很高檔的酒店，。 非常高檔，歐式風格，算是這裏很高檔的酒店。 非常高檔，歐式風格，算是這裏很高檔的酒店
Oversæt
Mitch Han
Executive Junior Suite 1 King Size Seng
Overnattede i okt. 2023
Forretningsrejsende
33 anmeldelse
5.0/5
Enestående
Slået op den 10. nov. 2023
環境，位置，服務，設施超讚，花園有熱帶雨林的感覺，酒店本身歷史不短，周邊購物用餐方便，入住當天趕上有什麼政治活動，總統蒞臨了，會推薦給朋友，自己下次還會選擇這家。
Oversæt
Svar fra overnatningssted: 感謝您的詳細評價！我們非常高興您對環境、位置、服務和設施都感到滿意。聽到您喜歡我們的花園和酒店的歷史，我們感到非常榮幸。我們也很高興您在入住期間能夠體驗到特別的活動。期待您的下次光臨，並感謝您推薦給朋友！
TraveLEE
Executive Junior Suite 1 King Size Seng
Overnattede i nov. 2023
Forretningsrejsende
23 anmeldelse
5.0/5
Enestående
Slået op den 21. nov. 2023
정말 방이 깨끗하고 시설이 좋아요.
Oversæt
Svar fra overnatningssted: 댓글 감사합니다! 저희 시설과 방이 깨끗하다는 말씀을 들으니 기쁩니다. 다시 방문해 주시기를 기다리겠습니다.
cathy_linghui
Executive Junior Suite 1 King Size Seng
Overnattede i jul. 2024
Forretningsrejsende
27 anmeldelse
5.0/5
Enestående
Slået op den 24. jul. 2024
飯店設施很豪華，在這裡很舒服
Oversæt
Svar fra overnatningssted: 當然，以下是中文回覆：感謝您的精彩評論！我們很高興知道您覺得我們的設施豪華，並且在這裏感到舒適。期待您的再次光臨！
Kimi Santiago
Ambassadør Executive Junior Suite 1 Queen Size Seng Ikke-ryger
Overnattede i sep. 2023
Par
10 anmeldelse
4.7/5
Vidunderligt
Slået op den 13. okt. 2023
環境優雅，空調不給力
Oversæt
Svar fra overnatningssted: 感謝您的寶貴反饋！我們很高興您對環境、清潔和服務感到滿意。對於空調問題，我們深感抱歉，並會立即着手改善。期待您的再次光臨，希望下次能為您提供更完美的入住體驗。
Anonym bruger
Executive Junior Suite 1 King Size Seng
Overnattede i aug. 2023
Andet
48 anmeldelse
5.0/5
Enestående
Slået op den 31. aug. 2023
各方面都不錯
Oversæt
Svar fra overnatningssted: 感謝您的好評！我們很高興您對我們的設施、環境、清潔和服務都感到滿意。期待您再次光臨，並祝您一切順利！