Vila Park Nature & Business Hotel

Very quiet hotel with pineyards surroundings. Good outdoor pool which we did not try because it is winter. Nice reception staff.

Estamos bastantes satisfeitos com o hotel, desde o quarto à simpatia. Desde a nossa chegada que sempre fomos muito bem tratados. Quando a senhora da receção descobriu que era o nosso aniversário, deu-nos um presente (fruta e chocolate) preparado pelo chef, levado diretamente no quarto. Com certeza que um dia voltaremos!

Excelente

Nice hotel with an outdoor area that must be wonderful in summer time. Since it was raining and dark and the hotel was hosting a large party that night there wasn't much to do. Situated in the outskirts of the village, nothing much nearby either. But the staff was very nice. Despite a hundred guests to attend to they where attentive and took their time with us. We had our bikes in a storage room over night. Breakfast was nice and the room was comfortable and had everything we needed.

Great hotel to stay if you want to visit the south coast line in Portugal. You can easily get access to different cities in the region and it has all the nice amenities to be comfortable for a few days. The breakfast it is very good. The lounge area and bar are very comfortable bothe outdoor and indoor. The swimming pool area it is very tidy. Just perfect to relax.

Clean rooms and breakfast were highlights in a pretty poor overall experience. Surly staff at reception on arrival, delayed admission to rooms with no apology, chipped pool tiles, dirty windows at front. Use of the pool table requires a six euro per hour rental of the balls! Two or three star at most charging four star prices. Town has nothing to offer but broader hinterland stunning.

For the town of Vila Nova de Santo Andre this is the a good place, very friendly and helpful staff, nice clean rooms with good lighting, a nice bar and pool area. The smaking area sort of opens up into the rest of the hotel area, so it can smell a bit smokey. My only real complaint was that we were told the restaurant would be open at 7:30 - but when we went there, they had just seated a large group and turned us away saying they didn't have the staff to serve us! Sadly, it was a Sunday, during Covid, almost all of the restaurants in town were closed - so we ate in bar - a microwave pizza. Breakfast was good on the other hand.

This hotel is not worth the money. It was the worst place we stayed during our three week holiday in Portugal. The food in the buffet was awful, there was a draft coming through the balcony door, making the room freezing at night. The room decor was dated and it wasn’t clean. I don’t understand how this hotel could have 4 stars.

Hotel com muito potencial mas pouco explorado e com falta de manutenção. O preço é muito elevado para a qualidade do hotel O nosso quarto tinha o chão bastante sujo, e os armários no interior estavam cheios de pó, a varanda cheia de migalhas e cabelos, a casa de banho a precisar de remodelação, agua com pouca pressão, azulejos desgastos e espelho com manchas de marcas de uso, no entanto a roupa da cama lavada, cheirosa e o colchão bastante confortável. Relativamente ao restaurante a comida do pequeno-almoço é boa mas tem pouca variedade, já a comida do jantar servida em buffet deixa muito a desejar, pagamos 25€ por pessoa e com pouca escolha. A limpeza deixou-me completamente dececionada, pois tomamos o pequeno almoço na mesma mesa em que jantamos e as migalhas e os individuais continuavam lá iguais como os deixamos da noite anterior, o chão nem se quer foi limpo (tenho um filho de 2 anos que como podem imaginar é impossível deixar o lugar dele 100% limpo) ficou tudo como deixamos, apenas colocaram talheres e guardanapos limpos, a mesa suja e chão igualmente sujo. A zona exterior é bastante agradável e sossegada ótima para descansar, mas tenho que ressalvar que a piscina infantil tem em falta azulejos que podem magoar os mais pequenotes, o parque infantil a precisar urgentemente de manutenção. Um dos aspetos mais positivos, empregados da receção super simpáticos e bastante prestáveis, empregados de sala simpáticos mas com falta de formação, é um espaço sossegado, bom para quem procura descansar. Em suma, o que mais me dececionou foi mesmo a limpeza do hotel, e claro o preço bastante elevado para os serviços prestados. Espero que melhorem nestes aspetos pois tem tudo para ser um excelente hotel.