Hotel Faranda Los Tilos

hotel outside the city. it is valued 3 stars app. not 4 stars as shown in web. can get there at hotel with local transport no.6 or 12. as well as to arrive in the center to visit the cathedral. i think for pass one night is enough.in web explains that airport transfer. is not true, however if you ask for your personal order they can call for taxi to airport, however we took first bus no 6 at 07:20 from the hotel to arrive ave train station. we took bus from the train station at 07:40 to the airport. very good connetion. there is one comercial center the new one just outside the city center, called "As cancela" some good shops there for shopping & as well for fast food. with bus no 11 can get there from the santiago center.

The only good thing about this hotel is that it is near a bus stop that only costs .80 E to get to town. Other then that, the breakfast is practically non existant, good luck finding a glass of orange juice and I couldnt find any sugar for my coffee. I skipped their sorry pastries and hauled out something I had purchased the day before to eat instead. The staff is surly- the whole lot should really get out of the hotel business. Judging from the breakfast, we forgoed our prepaid dinner and had pizza and beer in town.

The hotel is set on the outskirts of Santiago, a bus right to the centre leaves almost outside the hotel every 20 minutes and costs €1. Small commercial centre, cafe (not brilliant) and small supermarket in the vicinity little else. A small grassy area with tennis courts used by locals. We parked in a little car parking area below the hotel. It's quite a steep slope up. Both the area and the hotel from the front don't give you much confidence in what you are about to receive. Both look run down, loads of graffiti on the local commercial centre and units closed, rubbish and graffiti round the hotel area , long grass and weeds surrounding the hotel. Took absolutely ages for someone to come to reception to check us in although later he was extremely helpful in telling us how to get to Santiago centre. Twin room OK, good size but a bit dark and gloomy outlook. Fridge with two bottles of water in (were they free or not?). Bathroom good size but chipped tiles, worn bath, hot/warm water coming from both taps on basin, clean towels. Large TV and Wi-fi, neither used. The whole hotel felt 'dead' and 'gloomy' maybe because it was out of high season. That feeling continued through breakfast which ostensibly was a buffet. Very little choice, only one other person in the dining room, server not particularly friendly, made us coffee and that was about it. For one night it was adequate but I wouldn't want to stay there any longer.

When our group arrived, we noticed lights kept flickering till it was complete darkness. Some of the people were trapped in the elevator. I went down to reception and they said it will be fixed. Much later I noticed there was some noise and I asked if they are using a generator and they said yes. Hardly anyone speaks english. They tried to look for a staff who does because its been hours late at night and we were all jittery with the unstable power supply. Apparently the hotel runs on generator at all times! We asked for flashlight because you can't see anything in the room. I just used my phone as light. It was a horrible evening. Their dining area looks like a worn cafeteria. I asked our tour operator to change our hotel or I sue. In the morning there was power but it still kept flickering. The location is outside santiago de compostela and our driver said it was in a diff city up the hilll. Nothing around. I can't imagine why it was rated a 4 star hotel. Its more like 1 star.

This hotel is located outside the center of Santiago de Compostela. It is old, basic with management that treats their employees terribly. The room I was given had a horrible diesel oil smell. When I questioned this the manager on duty started yelling at the clerk on duty . He never spoke to me . I wanted my room changed but that was not happening. The clerk smiled nicely and gave me a cup of tea and said at least they gave me free tea....The elevator was old and only one was working. From the maids to the employees in the restaurant ,the clerks on duty everyone seemed overworked and not treated well. The room was so basic , the bed had no mattress pad and the towels threadbare. Don't waste your money. This hotel is not a 4 star hotel-doesn't deserve 1 star. Location is also not convenient for visiting the center of Santiago de Compostela. You need to use a taxi or take a bus. 't

It was absolutely terrible. Everything is ugly and old, the food and the service is as terrible as the aspect of the hotel. Even the coffee machine was broken and of course there is nothing around the hotel. The toilets next to the reception were dirty. It has 4 stars, but it deserves 0 stars. The place looks like a highway motel. It was one of the worst experiences I had in a hotel. Don't go there

Hotel en reforma con "incidencias" diarias (según uno de los recepcionistas de ayer por la mañana). En la mayor parte de las habitaciones no funciona el aire acondicionado. Hemos sufrido goteras en el baño, goteras en la habitación y ruido, mucho ruido que nos impedía descansar. Los dos últimos días tampoco funcionaba ni la TV ni el wifi. Hemos hablado con la Directora y muy buenas palabras pero son incapaces de ponerse en la piel del cliente. Nos acompañaba un familiar que igualmente ha padecido las continuas deficiencias de este Hotel. Contratamos el viaje con Voyage Privee y desde luego no nos podían haber asignado peores habitaciones (adjunto fotos de las visitas desde la habitación). Ha sido un desastre todo. No hemos descansado nada y no volveríamos aquí ni aunque nos regalasen la estancia.

Sono stata due giorni ospite di questo hotel e meno male sono stati solo due. Si fregia di 4 stelle quando ne vale appena 2. Maleodorante, poco servizio, tavoli con tovaglia di carta, buffet scarso e pessimo tanto a colazione che a cena. Bagno e camera no comment.... dicono che è in ristrutturazione ma forse era meglio se lo riaprivano una volta ristrutturato non si possono ospitare le persone con così pochi servizi.

Horrible!!! Impresentable, esta en obras. No tiene wifi en las habitaciones Pileta baño no descarga, ducha desborda, no hay repisa en el baño, no hay perchas en placard Dice 4 estrellas..... una burla a la inteligencia humana Creo que Santiago el apóstol, vivía en mejores condiciones