Tru by Hilton Santee

Stayed here two different nights in the same week on our way to West Virginia and going home from West Virginia. New and clean hotel. The staff and shower were great. The rooms are very SMALL. The furniture looks like the put together stuff you get at discount store. Good for a one night stay but would not to spend more days in that room. The breakfast was OK.

We recently stayed at this property and were completely attacked by bed bugs. The attached photo is a sample of what happened to my wife! This is in addition to the floor in our room being really sticky and the room generally feeling unclean. We contacted the hotel management and they promised to take action. However, nothing happened since then, leading me to believe that they don't really care.

Travelled from close relative’s funeral back with ill disabled relative. Once we got to the hotel after making reservations online. Thats when they informed us there were no connecting rooms. Pros: Breakfast Parking Cons: No connecting rooms - to help our disabled relative we had to take turns going to their room. So minimalistic that the closet was about almost invisible. No garbage bags! Not a comfortable room- there were barely any open space or furniture to our our stuff in

I travel for business so prefer a newer updated property. So as a solo traveler I know the rooms at Tru are small. But if you haven't stayed at a Tru hotel and trying to get your family of four into a room with two double beds you aren't going to like it. They are narrow and offer very little seating options. The desk was actually too small for me to work with a lap top and planner. I was there for one night so fine - but this hotel I dont recommend for multi day stay or say 4 adults in a room. Theres just not room, bathrooms are small as well Would have been a 5star but two issues in the bathroom caused me to bump it down because they needed fixed. I did report to the desk on the way out- the light in the mirror on one side was out and the shelf to store bathroom items under the mirror was partially unattached and everything would fall right off. My ring wouldn't even stay on the shelf, slid right off. Would stay again by myself when I'm in the area on business

Very nice !!! I was curious about staying at a Tru hotel. Very clean & simplistic . No dressers or closets- we were only here for a one night stay en route to Fla. I’m lactose intolerant & gluten free - oatmeal, fruit, peanut butter & coffee were viable options for me. Workout room had a Peloton bike, free weights & treadmills. The lobby was a very nice design with a circular desk for staff & there was a nice array of snacks, wine & otter edibles for purchase. Will definitely stay here again !

The toilet had blood stain which is very nasty I wonder if sheets were changed; they were not crisp. The floors were clean and not dusty. One bed was too soft. We got here so late that we checked bathroom after unpacking. They do have breakfast in morning.