NH Ciudad de Santander

NH Ciudad de Santander anmeldelser

NH Ciudad de Santander

P.º Menéndez Pelayo, 13-15, Santander, Cantabria, 39006, SpainVis hoteloplysninger
NH Ciudad de Santander
NH Ciudad de SantanderNH Ciudad de SantanderNH Ciudad de Santander
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Gæsteanmeldelser

8.3/10
Meget god
72 anmeldelse
Bekræftede anmeldelser
Placering8.3
Faciliteter8.3
Service8.3
Renlighed8.4
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Alle anmeldelser(72)
Positive anmeldelser(46)
Anmeldelser med billeder/video(2)
Negative anmeldelser(1)
Jaime N.
Standard-enkeltværelse
Overnattede i jan. 2025
Forretningsrejsende
4 anmeldelse
8.0/10
Meget god
Slået op den 24. feb. 2025
El hotel tiene buena ubicación en la ciudad y es agradable. El trato de personal cercano, amable y dispuesto a ayudar. El desayuno de Buffet cuenta con mucha variedad.
Oversæt
Gæstebruger
Standard-værelse
Overnattede i nov. 2024
Par
3 anmeldelse
8.5/10
Meget god
Slået op den 2. jan. 2025
Buena ubicación, habitaciones de dos camas muy amplias.
Oversæt
BeatrizA
Standard-værelse
Overnattede i mar. 2024
Par
2 anmeldelse
10.0/10
Enestående
Slået op den 7. apr. 2024
Hotel muy céntrico y buen servicio y atención
Oversæt
Gæstebruger
Standard-enkeltværelse
Overnattede i jul. 2022
Forretningsrejsende
1 anmeldelse
8.5/10
Meget god
Slået op den 10. aug. 2022
Buen hotel de negocios, personal muy atento, junto a zona de restaurantes muy buenos
Oversæt
heebs316
Overnattede i sep. 2024
Andet
8.0/10
Meget god
Slået op den 15. okt. 2024
Perfect location, staff were all helpful and polite. Room was on the small side but enough for the 3 nights we stayed.
Oversæt
Svar fra overnatningssted: Dear heebs316, I would like to thank you for your trust choosing the NH Ciudad de Santander for your recent visit to Santander and for sharing your experience with other travelers. We do really appreciate your comments. It is always a pleasure to know that guests feel comfortable at the hotel. Our staff work to provide our guests with the best hospitality service possible and I am proud to know we achieved this. Looking forward to welcome you again in the future. Warm regards,
JeremyKnott
Overnattede i maj 2024
Par
8.0/10
Meget god
Slået op den 29. jun. 2024
Like all NH hotels you get quality and consistency in staff. The receptionist was excellent and made us feel very welcome. We parked in their car park round the back, but unfortunately it didn’t connect to the hotel. The room was comfortable and well appointed, though a kettle would have been nice.
Oversæt
Svar fra overnatningssted: Dear Jeremy, I would like to thank you for your trust choosing the NH Ciudad de Santander for your recent visit to Santander and for sharing your experience with other travelers. We do really appreciate your comments. It is always a pleasure to know that guests feel comfortable at the hotel. Our staff work to provide our guests with the best hospitality service possible and I am proud to know we achieved this. Looking forward to welcome you again in the future. Warm regards,
K2683GRlc
Overnattede i okt. 2023
Par
8.0/10
Meget god
Slået op den 13. nov. 2023
We have stayed numerous times at this hotel on our return to the UK by ferry....the hotel is always clean with good twin rooms and ensuite; the rooms may not be the most spacious, but very acceptable for an overnight stay. Very friendly reception staff and car parking both open and closed but under surveillance. Close to some restaurants and bars and a 10 minute walk to the main shops alongside the sea. Pet friendly. Breakfast is good. Charges apply to parking and pets!
Oversæt
Svar fra overnatningssted: Dear K2683GRLc, I would like to thank you for your trust choosing the NH Ciudad de Santander for your recent visit to Santander and for sharing your experience with other travelers. We are extremely pleased to know that in your stay, we have been able to reach your expectations and to change your visit into an unforgettable experience. Looking forward to welcoming you soon, I would like to take this occasion to send you a cordial greeting. With our best regards.
Gæstebruger
Overnattede i sep. 2023
Andet
10.0/10
Enestående
Slået op den 4. okt. 2023
Stayed here for 4 nights for our 40th wedding anniversary. Staff very friendly and helpful. We got some chocolates and fizz in our room on first night and a lovely anniversary message. Hotel in an ideal location to explore. We did not have the breakfast so cannot comment on that. Thank you for our lovely anniversary stay.
Oversæt
Gæstebruger
Overnattede i jun. 2023
Rejs med venner
8.0/10
Meget god
Slået op den 16. jul. 2023
Very clean hotel in a very good location for restaurants, bars and access to all areas of this very walkable city. All members of staff that I came across were very helpful, friendly and fortunately for us they spoke good English. We did not eat or use the bar and so cannot comment. Would definitely return.
Oversæt
Svar fra overnatningssted: Dear cliff_taylor2, I would like to thank you for your trust choosing the NH Ciudad de Santander for your recent visit to Santander and for sharing your experience with other travelers. We do really appreciate your comments. It is always a pleasure to know that guests feel comfortable at the hotel. Our staff work to provide our guests with the best hospitality service possible and I am proud to know we achieved this. Looking forward to welcome you again in the future. Warm regards,
GoPlaces23268223336
Overnattede i mar. 2023
Familie
10.0/10
Enestående
Slået op den 24. apr. 2023
Good location, helpful staff, spotlessly clean & modern. Good Wi-Fi & great buffet breakfast. Beds very comfortable.located walking distance for restaurants and bars . Near seafront.Parking available under hotel.
Oversæt
Svar fra overnatningssted: Dear RubyGlasgow, I greatly appreciate the time spent completing our satisfaction survey and for trusting in NH Ciudad de Santander for your stay in the city. We are delighted to know that you had a pleasant stay with us. Thanks again for your comments! We look forward to welcoming you back soon. Sincerely,
Gæstebruger
Overnattede i mar. 2023
Andet
10.0/10
Enestående
Slået op den 23. apr. 2023
helpful staff, asked small favours of them and they did it without hesitation. the people were so good and always had a cheerful air about them. would and will stay again soon. the room was always spotless.
Oversæt
Svar fra overnatningssted: Dear F6321craigh, I would like to thank you for your trust choosing the NH Ciudad de Santander for your recent visit to Santander and for sharing your experience with other travelers. We do really appreciate your comments. It is always a pleasure to know that guests feel comfortable at the hotel. Our staff work to provide our guests with the best hospitality service possible and I am proud to know we achieved this. Looking forward to welcome you again in the future. Warm regards,
Gæstebruger
Overnattede i jan. 2023
Familie
10.0/10
Enestående
Slået op den 28. feb. 2023
This hotel was quite clean, affordable, and centrally located in the Santander neighborhood of Puerto Chico. We got 2 rooms, which were placed besides each other, which was appreciated because we were traveling as a family and did not ask for this in advance. The breakfast spread was quite good, my family raved about it the entire trip. I would recommend staying at this hotel!
Oversæt
Svar fra overnatningssted: Dear Tamayanw, I would like to thank you for your trust choosing the NH Ciudad de Santander for your recent visit to Santander and for sharing your experience with other travelers. We are extremely pleased to know that in your stay, we have been able to reach your expectations and to change your visit into an unforgettable experience. Looking forward to welcoming you soon, I would like to take this occasion to send you a cordial greeting. With our best regards.
Gæstebruger
Overnattede i dec. 2022
Par
6.0/10
Slået op den 31. jan. 2023
We struggled to find hotels in Santander that would accept pets and the good points of this hotel is that it accepts pets, has secure car parking and is in a good central location. I’m afraid that the positives stop there. Although modern and I think fairly new this hotel feels worn and tired already. There is a strong smell of cigarettes and greasy food in the entrance and the lifts. The corridor to our room had stained carpet and our room smelled damp. There was little interaction from staff on the front desk although we were offered a map when we checked in and we decided to give breakfast a miss as the dining room/bar looked more like a canteen. Definitely a paws down from our dog. We would give Santander a miss rather than stay here again.
Oversæt
Svar fra overnatningssted: Estimad@ holidaygiant, Thank you very much for your comments and for sharing your opinion. We are sorry that you had a bad experience with our staff and room conditions and took this impression. I take this opportunity to inform you that we are working on improving the rooms so that incidents like this do not take place again. I apologize if we have not been able to meet your needs or the service has not been at all times up to our standards during your stay. Receive a cordial greeting,
Gæstebruger
Overnattede i dec. 2022
Andet
6.0/10
Slået op den 31. jan. 2023
The hotel has a very good location, you can reach almost everything on foot. The breakfast was really good and the staff is friendly. We didn't like the room, though. It was really dark, with a view of the hotel car park in the backyard, and we had to keep the blinds down all day because anyone could look into our room and easily get in (through the window). Unfortunately, the room did not have a balcony either. We only spent 1 night in Santander as we were passing through, so it was ok for us but we would not have wanted to spend our holidays in this room.
Oversæt
Svar fra overnatningssted: Dear Resort08846053665, I am happy to read your comment about the willing and exquisite treatment by our staff. Undoubtedly, comments like yours are a great motivation to continue working day by day. We regret that the location of the room was not to your liking. Your comments will be taken into account since for us it is very important to know at what points we have to improve our services. Thank you very much for choosing us and receive a cordial greeting,
Gæstebruger
Overnattede i dec. 2022
Andet
2.0/10
Slået op den 31. jan. 2023
When our taxi pulled up at the hotel, there were a large gang of men sitting on the ground around the entrance smoking and drinking beer from cans, it was extremely intimidating. We went up the side ramp with our suitcases and there was a man laying on the ground smoking and drinking beer and blocking the entry. Our room was on the 1st floor and it turned out this is where these men were staying too, the whole floor smelled of smoke and alcohol. We went out to dinner to be met by the same scenario a large gang of young men blocking the exit, smoking and drinking. We only stayed two nights and it was extremely intimidating, every evening this scenario with a gang of men. I think this hotels is also functioning as halfway house or a hostel . We were two women travellers and found the whole thing very frigtening, this was not a couple of people standing outside smoking, this was a gang who would not move or let us enter. It was deliberate and the hotel did not take any action even when we complained. I note from the reviews here that other people have had the same experience. This hotel is definitely not safe for female travellers.
Oversæt
Svar fra overnatningssted: Dear Sebastian75, We want to thank you for the trust placed in our NH Ciudad de Santander hotel, by choosing us for your stay at the hotel. As for your comments, we have read them carefully and we would like to inform you that all the comments provided by our customers are the most reliable method to study the service we offer and to improve the problems that need to be developed to achieve the satisfaction of our guests. These comments will be highly valued for the next actions to be implemented. Please receive our sincere apologies for not being able to meet your expectations. We hope you will give us a second chance and we hope to welcome you back in the near future at the NH Ciudad de Santander hotel. Receive a cordial greeting,