Compass42817696439
16. april 2025
We stayed at this hotel in April 2025, on a short 6 day break. The rooms were always clean, great breakfast, lovely to sit around the pool. On arrival I found the air conditioning control panel in the room was broken, I could not turn off the cold air at night. I reported it to reception, not hopeful it would be repaired before we left. But the replacement panel was ordered, and fitted the next morning! The ladies on reception were very friendly and helpful. The hotel location is very convenient if you want to travel into Palma, or surrounding resorts, with very good bus services, with the bus stops just outside the hotel. I was woken a couple of times in the early hours by men talking loud and other sounds outside the hotel (the taxi rank is close to the front of the hotel) but you can get that anywhere on holiday. I read a couple of negative reviews on here after returning home, but I am certain that they refer to when a previous manager was at the hotel. The manager during our stay was Melanie, and she certainly worked very hard to ensure that the hotel was well run for the benefit of the guests. We certainly thoroughly enjoyed our stay!
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