TRH Jardín Del Mar

Lovely hotel/apartments, although rooms were basic, they were adequate, especially for the price we paid. Not too far from the centre, there is also shops, bars and restaurants nearby. Pool area nice and clean. We didn't use the restaurant facilities, so we can't comment. We have to to better places, bit we've also been to worse. But you get what you pay for and we would stay here again.

the only great thing about this hotel is its location. Other than that, the bed is quite dirty and the toilet window is broken. Drainage system is not good as well, making it “flood” during taking shower.

Good location and rooms are good

這是一間少有的令人憤怒的酒店。 設施陳舊，牆壁完全不隔音，樓道里的説話聲音一清二楚，更不用説半夜樓下大聲唱歌了。每天一點之前甭想睡覺。 WiFi幾乎沒有，連上不是很慢就是一會兒就斷。 客房每天沒有人打掃！ 運動設施根本排不上，能排上的都需要額外付費。 前台效率低下，辦入住超過40分鐘，寧可接電話也不理人。最搞笑明明三星（門口顯示）還自我催眠是四星。

Bardzo stary hotel, wymaga odświeżenia, niewygodne łóżka ładny widok z balkonu

I have to write this review after seeing all the negative reviews. This is the first time we have been to santa ponsa and my overall experience was incredible. Hotel is just what you need. Comfortable, child friendly and local to everything. Spent most if our time in the pool and on the cove accessible from the hotel. Staff are so friendly. Air conditioning in room was brilliant. Please don't concentrate on the negative reviews a holiday is what you make of it and ours was fantastic. Thank you TRH Jardin Del Mar staff for everything.

I was apprehensive when reading some reviews, but I must say when we arrived I was pleasantly surprised. I paid for sea view and wow what a view, we stayed on the top floor (room 712) self catering apartment it was lovely, very spacious massive balcony with 2 sun beds and table and chairs, good sized kitchen area and dinning area. We had a spacious bedroom. With very comfy beds and comfy pillows. Honestly we were so impressed with the room, the cleanliness and amenities was very good for a 2+ Star rating. Slightly dated in some parts but didn't not bother us at all. The pool area is large, plenty of beds available, although some do reserve the beds then go out, which happens in many hotels. The pool was deep and only had ladders to get in and out of the pool which didn't feel safe. Did have a life guard though. Nice beach bar with wonderful views and a lovely little cove to swim in. Nice walk into town down the beach front not good if you have walking difficulties but we loved the exercise. The staff always friendly and the hotel is kept immaculate and I wouldn't hesitate in recommending this hotel and would certainly return in the future.

We had a room with a sea view and it was worth the little extra money, staff was friendly and the room size was good! Friendly environment lots of families came here. This was one the best hotel I have ever stayed in, I highly recommended coming here!

If you’re planning a stay here always ask for a sea view or pool view, we didn’t and ended up facing a car park and a huge brick wall with graffiti all over it. The hotel was very dated like travelling back to the 70s when package holidays first started, we booked self catering, the kitchenette was the size of a telephone box, we were a family of 4 in a one bedroom apartment, it had a bathroom one bedroom and a very small living area and a tiny balcony overlooking the graffiti car park, the sliding patio doors onto the veranda were not very secure one door being held shut with a makeshift lock and the other door using a catch that was about as useful as a chocolate fire guard. The bedroom had two single beds and the living room had a settee with a sheet over it to be used as a bed, there was also a fold up camp bed tied up to be used as the 4th bed but the only issues was there was no room to use it when fully opened. I found a dilapidated safe in the broom cupboard and when I went to reception to find out how to use it I was told it’s broken so I had to hire a safety deposit box which was situated in the reception area near the main entrance. Staff were I felt very miserable and unfriendly. The best thing about this hotel was the pool area, great views of the bay. I’m sure there are better rooms than what we got but like I say you MUST ask for a sea view or pool view BEFORE you commit to booking a room. The hotel is located well next to shops and bars and restaurants, you have a bus stop and taxi rank for getting around.