Globales Playa Santa Ponsa

Hotel ok clean and tydy Rooms to small and double bed was more like a single Bathroom awful not enough room to get into shower for wash whole bathroom soaked which makes floor dangerous Sunbeds shocking not near enough for people and if u leave them for 5minutes your towel thrown of. Food not warm and snack bar is same everyday Would not return here

Smallest room for 3 people, even smaller shower. Food was awful, public areas clean but rooms very tired and in need of refurbishment. Cockroaches in some of the rooms. Some of the staff are fine, others not so fine. Bar staff were lovely and most of reception staff were fine too apart from one man, can’t remember his name though, think it was Joel, it was obviously a chore for him to deal with guests.

Just back last night from 6 nights at this hotel. We are Irish, 21 female and 23 male. We previously read the reviews and therefore had low expectations, but we were sooo pleasantly surprised. This is a fairly cheap hotel and we paid £1080 for 2 people, 6 nights, all inclusive with 2 23KG bags, flights and transfers with EasyJet holidays - which in my opinion is very good, and the shared transfer only took 30 mins each way. When you stay at this hotel, you have the hotel's own facilities, plus full access to the facilities of the Globales sister hotel just across the road and this is where lunch and snacks are. As this is a more expensive 4 star hotel, obviously a lot of people choose to go over here making it very crowded and sunbeds are very hard to get. There is also a pool however in our hotel, which we found always easy to get a sunbed at and the pool is big and deep - so you can't really complain about point 1# - just wake up and go out early to reserve one if you would prefer to lounge at the 4 star. Please note the pictures of the hotel on trip advisor are of the hotel across the road so this is wrongly advertised, but to us, this meant not only did we have our own, 3 star hotel pool area , but full access to the 4 star facilities across the road which were of course a lot nicer, as a result of these hotel guests paying a lot more. Therefore, this is 1000% a plus for people in this hotel as you pay for a 3 star pool, and get this as well. You can also drink at any bar in either hotels. During the day, you have a plastic cup which you exchange for a clean one after each drink which yes, was a bit inconvenient when switching between hotels but did not bother us. Just remember to bring your cup everywhere. At night time however, this wasn't required and you could order up to 3 drinks in glasses per person per time. In terms of food - omg. It's fair to expect cheap all inclusive food to be bad but our issue was eating too much! We only ate lunch once and it was lovely with lots of choice in the 4 star restaurant, but the snacks were so so good and available from 11am-6pm and then again 10pm-12am. Constant flow of fresh pizzas, burgers, fresh chicken, sausages, kebab, salads, chips, onion rings, pastries, pre-packaged yoghurts, sandwiches, wraps and more. The pizza was a solid 10/10 and the burgers tasted like a big mac when topping were added - so we were very impressed with this, particularly as picky eaters. We probably made our money back from snacks alone. For dinner in our hotel, there was a bit less for us as we are picky like I said but the pizza was unreal and chips and croquettes, so we were always stuffed. We had also went with the intension on eating out every night as a way to explore but only did this a few times by choice. Drinks were also very good. Limited all inclusive cocktails but they were still good, and staff weren't shy with the spirits. There also seemed to be good entertainment on inside the hotel like bingo and m

I booked this place fairly last minute to gra 5 nights for 4 days cycling. It was on offer through Jet2, a company who I have used many times and who are brilliant as a tour op. I booked as a solo traveller, and was allocated a twin room when making the booking. On arrival, I was given the key to a room right down the far end of the first floor. literally the last room on the left. As soon as I opened the door, I know I was being had. The room was tiny, the carpet stained and ripped, the balcong hardly big enough to get a chair on, the bed some kind of large single with about 12 inches all around, the smallest bathroom I have ever seen with a bath the size of my kitchen sink. No way was this what I had paid for. I went to reception and said there was an issue, and explained this was not what my room was supposed to be. Instead of making an apology, the guy simply tapped on his keybaord and said there were only 2 rooms left, both identical and next to each other. I asked to view them and was given the key. The room was immediately twice the size with a much larger balcony, and 2 twin beds. It was an improvement so I accepted it for the time being. This was one of the rooms I had booked, and the hotel definitely tried to fob me off with some kind of cheap promo room as a solo passenger. No one in their right mind would have booked what they tried to give me. I agreed to take the room for the time being, and immediately contacted Jet2. The rep came to the hotel that afternoon after I had a chance to look around the hotel some more. The bar area was dingy, there were some seats and a small stage for what was likely to be "entertainment". The pool area was a handful of sunloungers on a grass area as well as a row along the back wall, all taken, and clearly nowhere near enough for the number of guests. The outside bar tables were also all taken, and there was clearly a LOT of drinking going on among Scottish and Eastern European Guests. These hotels have a policy of only allowing you one drink at a time for a tiny plastic cup. Imagine a beer that goes in 2 sips, and you're constanrtly up and down if you want a couple of drinks. Probably 125ml per cup. I have experienced this before so knew what to expect, but it still seems a bit of a daft policy. I had nowehre to sit outdoors, but the rep had by now turned up. She asked me what I thought, and I explained the hotel was basically very poor. I have stayed in Gloables before, and this was by far the worst. She said she was unable to comment, but totally understood what I was saying, in other words she agreed with me. I asked to move elsewhere, as despite my room change, I didnt feel the hotel was remotely wort what I had paid for the 5 nights. She told me it would takje up to 3 days to move me, depending on availabilty, so if I could put up with the room, she would work something out for using the faciliies of the 2 sister hotels over the road. Sje was very surprised when I said no when she asked me

the staff were outstanding as usual, but as this was the 7th time we have used this place i am afraid that the hotel itself has rapidly gone downhill, i was hoping that as we had decided to return again that they would have at least given us decent rooms. the rooms that we were allocated did not have any view, also there was multiple problems with the room itself, eg handles falling off doors, doors not locking to the balcony, electrical sockets not working, and the room in general was not up to 4 star standard. Regarding the all inclusive, the food was not of the usual standard we experienced on our other visits, one thing that has improved was the entertainment, much better than having the staff doing stupid things on stage. On the whole we was dissapointed, and one things for certain, we shall not be going back an eight time which is a shame because it was once a lovely hotel with outstanding staff

We stayed at this hotel 10 years ago as a large family group and lived this hotel but sadly it has changed a lot. We where given two rooms at the back of the hotel over looking the delivery area for the hotel so from 6.30am it was so noisy. Not a good room to be in to enjoy the sun as these rooms get no sun at all. Also constant lorries and staff so not a good view. The rooms are adequate but no sofa no kettle etc but a kettle can be hired from reception. The sunbed situation is an absolute joke. We where there for 7 days and only managed to get a sunbed on the 5th day and that was at 16.00 in the afternoon so this for us ruined our holiday. They really need to address the sunbed situation as I dread to think what this will be like in the busier periods eg school holidays. They have made the pool side area bigger from when we last visited but still not enough sunbeds. We witnessed lots of people complaining about this. The food was ok but the temperature of the food needs to be sorted out it is too cold and should not be served like this. Guests where also complaining about this. The plastic cup you are given on arrival for your stay is a bit of a pain carrying it with you the whole holiday but we can understand why they do this. The staff are very helpful and polite and the cleanliness of the hotel and rooms is brilliant. The toilets in reception in our opinion should be cleaned more often. We didn’t travel with children but felt the children’s entertainment starting at 8.30 for all the young children is just to late and from when we visited 10 years ago the entertainment has gone down hill. The hotel is in a good position close to the beach and shops and is very accessible. We wouldn’t visit this hotel again.