Ouril Pontao Hotel

Il servizio di colazione è abbondante. Le camere sono pulite ed il personale è disponibile e gentilissimo.

Très bien

Arrived late in the evening to be told the hotel was overbooked and was sent to another hotel of lesser quality 600m away with the promise a room would be available the day after. Returned the following day to be told the same story that no room was available and to return the day after. Two days later they found a room after complaining to the manager but it was only available after 3pm. I was not the only person that this was happening to. It spoit the first two days on my holiday and the management said that some form of compensation was being considered but this has since been rejected. The hotel room was acceptable, breakfast and facilities average. But my experience is don't guarantee on getting what you paid for.

Greeting Is it true that the only swimming pool plays LOUD music all day long? Me and my other elderly friend have booked three weeks and two rooms in January. Is the noise constant or was it only during the school holidays. We can still cancel our purchase for free if this is really the case. I was in Porto Antigo for two weeks in the fall, a very quiet place. Has someone in charge of the music come from the continent? -they call for their own pleasure about the customers they care about. MrPopo

The hotel is in a superb location very close to the beach and the main street. The hotel it's self is pretty basic, but very clean, the cleaning staff are working all day, working very hard, they are all very friendly and always smiling and saying hello. Breakfast was good, a great selection of bread rolls, cheese, cold meats, salad, fruit, yoghurts, cake. On the hot counter you could get omlettes, fried eggs, bacon (no it is not English bacon, so don't expect this !) plenty of good food to fill up for the day. Swimming pool - ladders into pool only have 2 steps, so you have to have very long legs or be quite flexible to get out, older people would have extreme difficulty with this.

Have stayed before and gave in 4* Was bit disappointed this time Paid extra for pool view as last time was kept awake by Pirate disco. Were initially shown to top floor room directly opposite disco. We asked to be moved and were given a room by the pool. This smelt of damp and there was a large patch of mould on the wall. The toilet leaked water from the back. There was not hot water for the full week. The sunbeds were all reserved by 8am-luckily few guests knew about the upstairs terrace which was great. Breakfast was very good but chaotic constantly running out of everything. The evening meal was ok but service was terribly slow-the poor water was rushed off his feet doing everything. We ate out the other nights and there are loads of good restaurants in 2 mins walk Its basically a decent value hotel with great staff and a fab location 3mins from pier and beach--would I go again ?? --probably. If you want 5* you can probably get in an AI out of town --but you will miss so much.