Comfort Inn Boardwalk

Extreme smell of clorox in room, had to leave the Windows open the whole time. Front desk was rude.

In the heart of Santa Cruz by boardwalk. Limited areas to eat, you have to walk, cycle, drive. Property is old and front desk open @ 7:30a, closes @ 9pm so no support after that on a Thurs night. Had some spring breakers at hotel so noisy at night when they got back from bar @ 3am. Managers try to maintain hotel but it’s used, several things out of order. Very basic. Room seemed clean, AC fan was noisy. Not worth more than $100/night.

This was a fantastic location. The staff was nice and the morning breakfast options were good. Only flaw for us was the window had shutters and no curtains so with the outside hall lights our room didn’t get very dark at night. Not a deal breaker for us. It still was pretty reasonable. We Would love to stay here again.

This place is wonderful. My family was on a road trip for spring break and this was a perfect stop. The proximity to the boardwalk is even closer than i realized when i booked it, but still it was quiet and felt safe. I slept very, very well. Room was clean and cute. The staff were very kind and really patient with me. I'm hard of hearing and have to ask people to repeat themselves a lot which is awkward but they didn't seem to mind. I made a mistake with my booking and they graciously helped me fix it. The breakfast was fantastic! I was very grateful for coffee and so many options. The waffle maker was a hit with my kids We loved Santa Cruz and will be back to stay here!

ROOM VERY SMALL, HAD TV ISSUES, LEFT TO DO OUR THING CAME BACK IN THE EVENING THE ROOM WAS NEVER CLEANED, HAD TO GO TO THE DESK AND INFORM THEM AND ASKED FOR CLEAMN TOWELS.

Everything was clean, customer service was great, the only thing comfort inn holds a $100 deposit on your debit card which I did not know until I checked in. I went thru ******* maybe that's why I wasn't informed up front. But everything was good.