Gæstebruger
25. september 2024
PLEASE DONT GO HERE!!! Myself and my friend came here the 19th -22nd of September and it is the worst customer service I have ever experienced The security guard is that horrible when putting our luggage in the room to store it shouting and telling me to hurry up as I was putting something inside my case to lock it, he kept telling me to hurry up as 2 other people were waiting behind me (they were fine about it ) I had just arrived in Ibiza and all ready this had put me in a bad mood Reception staff not very helpful we had to wait exactly 3pm to get into our room we arrived at 12 couldn’t even get anything out my case to go and chill by the pool Pool area needs a re vamp and rooms a bit wear and tear and dirty , didn’t get our room cleaned once I had to go and take fresh towels myself when ever I seen a bag lying about . One good thing the bathroom is big and the balcony is big there is NO HAND SOAP !!! AND NO LIFT !! We were on the top floor and had to drag heavy suit cases on our last day we got chapped on our door by the cleaner to say we had 5 mins to get out Pool area has a DJ which is good and good location Apart from that I will never step foot in that place again as I have never in my life been treated so poorly so please do not stay here and avoid pay extra money to stay some where nicer . Hope this helps
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