Apartamentos del Rey

Good accommodation. Helpful that staff could speak English.

Can not deny this likely has the best views in Portinatx and this by far out-weighs the negatives and 3 star. The pool and views are more 5 star! Still thought £1650 for 11 nights was expensive but not compared to all other accommodation in Ibiza and only place in Portinatx available that is not Adult Only. Actually loved it all. Had to pay extra for air con as room on front (best view of the bay) was so incredibly hot due to sun setting on it (balcony to warm to sit on at night!) but it was mid August so can’t complain. Without aircon incredibly hot (too hot to cope with) at night and a little bit noisy when patio doors are open at the front due to restaurant next door and road. Absolutely fine once purchased air on and could shut the doors and worth it for the beautiful view! Only complaint was not for Del Rey but the all inclusive hotel on the bay of the beach in front booming British cabaret acts and really old music for an hour at 10/10.30pm every night. I’ve no idea how they are allowed to get away with disturbing the WHOLE resort of Portinatx…nothing in the accommodations power to do anything though so not a reflection on Del Rey. I honestly loved this place and resort and would look to go back. I do think the prices are high but it is cheaper in other off peak seasons/even July. Staff were at hand in the downstairs office and really attentive helpful when electric went off once and I made a small complaint about noise in neighbouring restaurant (lots of people eating and joking around at 2.30am!) but again, out of their control and fine once we purchased aircon and shut doors. Restaurants nearby all seem to price match and were overpriced sadly. We spent a lot compared to other holidays. One cafe (Rincon Verde) up the road charged us 23 eur for a jug of sangria (after not issuing us a drinks menu). Not sure if this is standard. Doubt it as we weren’t charged that elsewhere at nicer places. All in all a wonderful family holiday, Del Rey has the best location and everything you need with kids is within a 5 min walk in the resort which has 3 beaches. Water sports great and we hired a car which was cheap to visit other areas, Ibiza town, Benirras beach, San Joan market. Loved it all.

AVERAGE AT BEST - VERY NOISY ROOMS, ALL THE DOORS SLAM, THERES GAPS UNDER THE FRONT DOORS SO YOU CAN HEAR EVERYTHING IN THE HALLWAYS, THERES A MIX OF RESIDENTS AND HOLIDAY MAKERS, THE RESIDENTS ARE EITHER OLDER QUIET COUPLES, OR AFRICANS WHO DONT WORK. - AIR CON IS 15 EUROS PER DAY, I UNDERSTAND BUT ITS REALLY EXPENSIVE - RECEPTION IS VERY HARD TO FIND, NO ONE WAS THERE WHEN WE ARRIVED, I HAD TO RING OFF GOOGLE TO BE TOLD SOMEONE WAS COMING SOMETIME SOON, 30 MINUTES LATER OF SITTING OUTSIDE WAITING SOMEONE ARRIVED - THE WATER IN THE SHOWER WAS COLD FOR 3 DAYS, WE REPORTED IT 3 TIMES UNTIL IT WAS FIXED, I DONT COME ON HOLIDAY TO LIVE IN POVERTY - THE TV IN THE ROOM SAID IT HAD ENGLISH LISTINGS, WAS ALL TUNED IN SPANISH, DIDNT BOTHER ASKING FOR HELP TO SORT, SINCE IT TOOK 3 DAYS TO GET HOT WATER - HOUSE KEEPING CALL AT RANDOM TIMES, USUALLY THEY CALL DURING THE DAY WHILE YOU'RE OUT - NOT AT 5-6PM WHILE YOU'RE TRYING TO SHOWER AND GET READY FOR AN EVENING MEAL, RESULTING IN US DECLINING 2 MAID VISITS AS IT WASNT SUITABLE TIMING - THE SUNLOUNGER MATS ARE 2.50 A DAY TO RENT AT THE POOL, BARELY 5 A DAY ARE RENTED BECAUSE OF THIS, WHY NOT JUST GIVE THEM TO PEOPLE FOR FREE? - THE POOL TABLE IS 2 EUROS, 2 TABLES, I SAW MAYBE 6 GAMES IN 12 NIGHTS, OVER PRICED SO PEOPLE DONT PAY - THE HOTEL HAS A LOT OF TRANSIENT GUESTS, PEOPLE WHO COME FOR 2-4 NIGHTS THEN LEAVE, NOT REALLY A FAMILY FEEL TO IT THE WHOLE EXPERIENCE WAS JUST AVERAGE, I DIDNT HATE IT, BUT I DIDNT ENJOY IT - I WOULD NOT PAY THE MONEY TO VISIT THIS HOTEL / APARTMENTS AGAIN PORTINATX IS EXPENSIVE, THERE ARE A COUPLE OF GREAT VALUE PLACES TO EAT, THE OTHERS SERVE BASIC FOOD AT NOT SO BASIC PRICES, YOU SOON LEARN WHERE TO AVOID THINK BEFORE YOU VISIT PORTINATX, WE'VE VISITED IBIZA 15+ TIMES OVER 20 YEARS, THIS MADE ME RETHINK RETURNING - PERHAPS COVID CHANGED THE ECONOMIC LANDSCAPE?