Grand Hotel Cocumella

There are not enough accolades to convey the beauty of this hotel. The gardens overlooking the sea are spectacular. My husband and I watched the beautiful sunset from the hotel’s terrace while enjoying the stunning views of the bay. Our room was excellent. We had chocolate covered strawberries waiting in our room upon our arrival. The breakfast was delicious. I cannot say enough about the wonderful staff who were very welcoming and helpful, especially the concierge. I did not get his name but he went above and beyond the call of duty on the day of our departure. We were traveling by Itabus from Sorrento to Naples Afragola and were not sure where to catch the bus. When our taxi did not arrive in a timely manner he put us on the hotel shuttle with instructions to the driver to make sure we found our bus. It did not leave from the train station as we assumed but our driver asked and helped us get to the bus stop. A stunning hotel with an amazing staff!!

Cocumella is a place that reminds me of what elegant hotels were like, timeless. With hotels catering for larger and larger audiences, the essence of hospitality has been forgotten. This hotel, Cocumella is an experience and one which is emotional and peaceful; from the rooms to the botanic gardens or even a reflective platform overlooking the sea. The feeling of welcome each evening we returned from Sorrento Town was very personal and connected. We never felt like a number, but were made to always feel like a special guest - likened to coming home to friends. Especially Guiseppe, the concierge who has been here for 30 years, gives you his knowledge and experience on what trips might be available and good restaurants to go to. A welcoming face who always seems to take interest in your day. I cannot recommend this hotel enough, intimate, peaceful but also located well for exploration.

If you're looking for a warm, luxurious old school hotel with charactar where the staff makes you feel like family then this is the place. It is quiet and definitely not a scene but perfectly positioned to enjoy the sights in Sorrento, Naples / Pompeii and the Amalfi coast. It's rooms are extremely comfortable, the food is amazing, the gardens are beautiful, the pool is huge, the views of the sea are spectacular and they event have a dock / small beach but what REALLY makes this place special are it's staff. They are warm, welcoming and go the extra mile for their guests. I really can't praise them enough. They made our initial stay so good that after a few nights in Ravello we chose to return to the hotel to celebrate my wife's birthday instead of staying somewhere new. We left feeling like we were part of some sort of family and can't wait to visit again. We are fortunate that we have experienced many luxury hotels around the world but only a few stick in our memory. This is one of them.