Quality Inn Fremont Oh

I was not very impressed at all with this hotel. I was lied to from the start. When I called to book my rooms I notified the staff that I needed 2 rooms with 2 queens in both rooms that had a connecting door. I was assured that they could accommodate this request. She even gave me room numbers. When I arrived at the hotel, the receptionist told me that those rooms were not reserved for me and had indeed been given to someone else. There were no more rooms that could meet my needs, even though I had told the lady on the phone and this gentlemen that the rooms had to be together. He tried to give me 2 rooms not even next 2 each other. After about 15 minutes, I was finally able to secure 2 rooms next to each other but they did not have a door that opened between them. The building smells terrible and the same repairs that people were posting about 3 years ago are still being made. The receptionist told me that breakfast would consist of breakfast sandwiches, sausage, and bacon. It really consisted of some packaged muffins, granola bars, and coffee that you had to make in a Kurig, like the ones that you would find in your room. I gave this place a 2 because the rooms were clean and for the most part updated, but I would not stay here again. Very run down and all of the other issues that I have previously mentioned. Do yourself a favor and go somewhere else.

I would like to give this place a zero or negative score. I had the worst experience of my lodging life at this hotel - Quality Inn on Port Clinton RD, Fremont, OH. After getting into bed I felt my back was damp. I checked it out and my pajamas and back were soaked. I was lying in a pool of urine. Disgusting doesn't come close to my reaction. Since it was 9:30 pm I had little choice but to change to another room at the same Quality Inn. I took a bath and bagged my clothes. On checking out the next day, I was informed that the credit card had already been run. Of course, I assumed that the cost of the stay would be fully refunded and some sort of apology and explanation would be provided. Instead, the very helpful front desk referred me to the manager, Tej who avoided my calls and never called me back. Eventually, he told the front office staff to offer a $58 return on my card. The cost of the stay was $158. When you call them to lodge a complaint, Quality Inn suggests you pay a fee to talk with a lawyer (that they refer you to). Wow. Frankly, I can’t believe this happened nor can I believe the total disregard of the event by Quality. I also spoke with Choice which is somehow over Quality. They listened, but offered only $100 compensation for my $158 experience. This was such a horrible experience.