Davinci Hotel on Nelson Mandela Square

Very disappointed after our stay at The DaVinci Hotel. I was thoroughly looking forward to this stay as I have not stayed in this hotel before and it had been on my list, check in took quite long, which didn't bother me initially but ended up being a compounding factor after everything else, we had booked online and it took close to an hour for us to get checked in and given our room key, we used this time to look around. When we finally got to our room, we quickly left everything and went to the mall then had dinner, we got back relatively late and only upon getting back did we notice the bed was 2 single beds pushed together, however we booked and paid for a delux king room, needless to say I spent the duration of the evening falling through the 2 beds as I was trying to cuddle my lady, so I didn't get much sleep to say the least. When we got up in the morning I quite badly needed a coffee to wake me up after the night I had and Lo and behold, the coffee machine was not working! By this point you can imagine the frustration.. so we got dressed and went down for breakfast, the process of simply getting a coffee took close to 40 minutes, let alone the food arriving! We actually ended up getting up and leaving because we had plans for the day and did not expect to wait over an hour for our breakfast to arrive! The cold food that was available at the buffet was very dry as well but we scoffed it down and went on our way, it was only while we were walking out that the juice we ordered when we arrived was beginning to make its way to our table, so we were given the bottle and we went on our way We mentioned the incorrect room as well as the coffee machine to the lady at the checkout desk, to which I was reassured that next time we stay it will be nice I can very confidently confirm that there will not be a next time from us, as we do expect a certain service when checking into a 5 star hotel and paying the price that comes along with it On a positive note, the concierge was helpful with taking our luggage to the room Such a pity for a lovely perfectly located place to put such little effort into the quality they provide

Lovely room, customer service was top notch, proximity to the Sandton shopping mall and Nelson Mandela Square was a huge plus....I mean just an elevator down and you are in the mall. You could actually bring your shopping cart into the hotel.

朋友一起訂了五間房，一間垃圾桶沒有倒掉。兩間下午兩點到五點進行外窗修繕，工人不停地蹬踢窗户發出碰碰響聲。到前台經理處投訴抱怨，也沒有什麼正式答覆。其實就個別房間修繕，完全可以避免。幾天旅途連續奔波，想要個高質量午睡根本不可能

お部屋は大変綺麗で、スタッフの方も親切で素晴らしい滞在でした。

酒店可以直接到santon mall，離曼德拉廣場很近。房間有些小，床也小。

酒店和商場連通，逛商場很方便。