Hotel SB Express Madrid Norte anmeldelser

After checking in, I found that the room had a strong musty smell. I turned on the air conditioner and found that there was no response. When I went to the counter to report that there was no air conditioner, I was told that I had to set strong wind + minimum temperature to have air conditioning. I went back to the room and followed the instructions of the counter staff, but there was still no air conditioner (machine) Not working at all). After waiting for an hour, there was still no air conditioning, so I reported it to the counter again; the counter staff still said that the air conditioning was running, and that the air conditioning must be set to strong wind + minimum temperature. According to the counter staff, reset the strong wind + minimum temperature again. , after waiting for an hour, there was still no air conditioning. The third time I reported to the front desk that the air conditioner was not working, the front desk said that the hotel had no available rooms and suggested opening the windows to lower the room temperature.