The Phoenix Resort

The best hospitality we'ver ever had!! Beautiful accommodations, spacious, amazing views. The staff goes above and beyond to make your experience special, from reserving restaurants, excursions, golf carts and providing things you may have left at home. Daily happy hour is the cherry on top!

Fantastic place to stay with kids. Rooms were great, and the service was top notch! Truly felt like you were family there. We booked a room here because a separate hotel we wanted to stay at was occupied, but honestly wished we had stayed here the whole time!

The resort is spectacular. Extremely clean. Well located, within walking distance to many restaurants and bars. The staff is extremely courteous and friendly. They will help you with reservations to restaurants, golf cart and scuba diving. We can't wait to go back. Already booked for next year.

The Phoenix Belize is a phenomenal resort! From the moment we made our reservations to check-out, their staff took awesome care of are party. And the ladies of Sol Spa made those of us who recieved treatments baby soft again. Rooom service was perfect as well. Experiencing turndown service was new for me and housekeeping took exceptional care of us all. Trip #4 in the books. Can't wait for #5.

I just completed a week long stay at Phoenix with my two kids (both under two) and their grandparents. We also had my nephews and their parents in a second suite. The stay was wonderful. From the minute we booked, the entire staff went above and beyond to help us prepare including stocking the room with baby snacks, diapers, pack and plays, and highchairs at our request, and helping to book a babysitter to stay with them a few times at the Kid's Club (they require an additional sitter if your kids are under 4, otherwise you can just drop them off). They even took the time to put outlet covers throughout the suite, and to add kid friendly plates and forks. We were always greeted with a smile, their information was so helpful, and the team helped to book several excursions that were seamless from an operations standpoint. They also helped us find a photographer to take a few pictures of the family for the grandparents. The location was top notch -- lots of interesting places to explore in walking distance and they helped us book golf carts for getting to the other parts of the island. The resort also had complimentary activities -- we attended a chocolate tasting, a rum tasting, and a s'mores pit, as well as their daily complimentary happy hour. The front desk also had lots of items on request, and we ended up borrowing sunscreen, aloe, and a curling iron from the front desk, which were all so helpful. We ordered room service and poolside service multiple times from Red Ginger and the food was stellar. In particular, recommend the fry jacks for breakfast, the chicken sol bowl for lunch, and the fish dishes for dinner. Finally, the rooms were excellent. Clean, comfy, and spacious. Highly recommend the Phoenix! Thank you for the awesome time, and extra thanks to Cindy at Kid's Club, and the whole front desk team included Jorge, Danny, Candice, Tatiana and everyone who made it such a lovely stay!

We spent Thanksgiving week at the Phoenix Resort with our two toddlers (ages 1.5 and 3), and it was an amazing experience! This was our third visit, and we’re already looking forward to returning. The staff is exceptionally friendly and always goes above and beyond to ensure your stay is perfect. Every request is met with a smile, and even our last-minute needs—like babysitters and restaurant reservations—were accommodated seamlessly. The resort itself is stunning, impeccably clean, and ideally located right next to the ocean. It’s truly a paradise for families, and we can’t recommend it enough!