Estancia de Lorenzo

We booked 2 night stay at the place and its been quite a disappointment. For the price that we paid 30k about $500 dollars in total our expectation was to have our needs and accommodation at the very least heard. There is no breakfast buffet when it said breakfast buffet when we booked, they did serve breakfast and i ordered chicken and waffle but it doesnt have a darn chicken, I had to pay extra just to get a coffee refill to the only place open which is lorenzo. I had to wait until 7am to even get a darn coffee in this place so if youre an early bird goodluck. There is no convenient store, there is no store period. I tried to walk out to the streets to find coffee and breakfast but there is literally nothing outside. It’s a disappointment. They asked us to not bring food so now were starving until their restaurant open. Which is very limited in Menu and their hours. We asked for a high chair for a baby and they cant even provide simple accommodation. We asked for our room to be cleaned and they refused. Such a beautiful place, beautiful architecture but what a horrible accommodation for 15k pesos a night this is an absolute waste of money. Sean and the servers at Lorenzo restaurant was the only people willing to hear us and accommodate us during our stay. I would not recommend staying or even doing an event here.