Rolson Hotel

This trip was the best family trip ever despite the little issue before with another resort but I give kudos to who recommended us to Rolson‼️ I met the most amazing waitress there who never failed to amaze us and accommodate our ever needs and my kids loved her so you know kids are always honest 😍🥰 but I highly recommend here and everyone who comes across to my fav 😍💕 waitress please tip her 😉 ur a QUEEN Mon😘 we felt at home 🏡

We stayed here for about 5 days and the hotel staff were nothing but accommodating. Everyone was really nice and went above and beyond for anything we needed. They have an attached restaurant and the food was excellent. Our room was really spacious, the air was nice and cold, and the housekeepers were really attentive to make sure our room was always good, or if we needed any new towels, etc. My fiance and I are already talking about a return trip here to Belize and we will definitely be staying here again! Also thank you to Jacob for making our trip extra special!

What a wonderful small hotel with a caring staff that maintains a high level of cleaniless and service. My wife and I have been here for 6 days and enjoyed the our stay and eating at the cantina/restaurant. The whole staff from Vinnet at the front desk, to Laura and Dana in the resturant, to Diana in housekeeping and the management; all have gone above and beyond to make our stay comfortable. The high quality of food at the cantina at incredible prices have made our 5 meals there most enjoyable. The Mexican Iced Coffee is to die for! The food was filling and the sopas delighted my wife! The pool is super clean and the walkways are well lit with security lights making us feel extra safe even though the neighborhood seems quiet and nice. The off-street parking for our rental was also an added bonus! We would definelty stay at this hotel again and give it 10 stars out of 10!!

Great hotel to stay at. Room was very clean and comfortable. The entire staff was very friendly and accommodating. We ate breakfast in the hotel restaurant each morning. Tried different items and all was delicious. We also ate dinner there and also very good. The pool was awesome.

I did not have a good experience at this hotel. Customer service was poor (except for one of the managers). I used the laundry service and two of my items were returned damaged (top stained as per photo and cotton trousers shrunk by at least one size) after I requested a cold wash to avoid this. When I made a complaint, the manager denied that the hotel was responsible and implied I was making it up. She was totally unapologetic and I had to ask her for a refund which she begrudgingly gave on the basis that we would ‘forget about it’. Being refunded 20 dollars for the laundry service will not help me forget the irreparable damage to over 100 dollars worth of clothes! Eventually she apologised after I pointed out that saying sorry was the norm in these situations rather than arguing with the person making a valid complaint. I was so taken aback by her rudeness, it was a very unpleasant experience. We were charged for a room with a pool view, but there was no view of the pool from our window - it looks out into a corridor meaning we had to keep or curtains closed at all times to prevent people looking in. The bottom of the pool was also very brown and grubby looking so we didn’t use it. Beds were very soft and sunk in the middle, and A/C and fan were incredibly loud. On the plus side the TV in the room had Netflix/Hulu and the rooms were clean with good showers. There was also a coffee maker and ironing board which was a good touch.

Outstanding little hotel, kind of off the beaten path but clean & friendly. The owner lived in the US previously. Very friendly. Great Mexican restaurant inside the hotel. All in all a great experience.Very informative about things to do within the area.